THE AUTHOR:
Who Is Responsible for Employee Training in the Company?
As a company expands so does its workforce, creating the need for the transfer of accumulated knowledge to newcomers.
Typically, companies invest in employee training to enhance skills and work efficiency. The assignment of this responsibility can vary based on the company’s organisational structure and size, with managers, mentors or department heads often taking on the role due to their specialised knowledge.
However, the task of training often falls to the most skilled employee, which might not be the most business-efficient approach. Instead of utilising their expertise to directly contribute to the company’s revenue, these skilled employees end up training others.
Ideally, companies should establish policies that comprehensively outline all the essential aspects of employees’ roles. This approach streamlines the training process, making it more efficient and systematic.
What Are Regulations and Why Are They Necessary?
Regulations are formal documents that outline rules, procedures and steps essential for accomplishing specific tasks or reaching company objectives.
Within the context of business, regulations are fundamental to the efficient operation of a company.
They can encompass guidelines for client interactions, procedures for processing orders, methodologies for task execution and other important rules that underpin the company’s operations.
Why are regulations necessary?
First of all, the significance of regulations lies in their ability to ensure consistency and standardisation in work processes, thereby diminishing the training time for new hires and enhancing overall work productivity.
Secondly, regulations help in setting clear, actionable guidelines and procedures for all employees, which in turn helps to prevent mistakes and inconsistencies in their work.
Additionally, regulations can be employed to improve the quality of products or services, lower production costs and boost productivity. They enable the optimisation of processes and help prevent the wastage of time and resources.
It’s important to note that a regulation inherently offers a clear set of instructions for the business, outlining the sequence of actions and all the necessary information for employees.
It must be made accessible to all employees, enabling them to effectively tackle tasks and achieve the objectives set forth.
Why Don’t Employees Read Regulations?
Employees may neglect reading regulations for several reasons.
Firstly, the document could be drafted in a complex and formal manner with numerous legal terms that the average employee finds difficult to comprehend.
Also, the information could be poorly organised or lack a clear action plan for resolving specific workplace issues. In such cases, employees simply won’t understand how to use the regulations to solve their problems.
Secondly, employees might not read regulations if they don’t respect or trust the person who wrote them. Should employees not respect or trust the author, they might not view the document as a valuable or useful resource.
Thus, it’s important to involve competent individuals with the necessary authority to draft these documents.
Lastly, employees might overlook regulations because the author does not effectively communicate the information.
The document might be overly lengthy and lack proper structure, rendering it difficult to comprehend.
Additionally, the author might not employ straightforward language or provide adequate explanations of concepts.
To encourage employees to read regulations, these documents must be written in an accessible and comprehensible style, offering practical action plans and relevant information.
Furthermore, the author should command authority and respect from the employees, being capable of presenting information in an easily understandable manner.
Computools
Software Solutions
Computools is an IT Consulting and Custom Software Development Company that designs solutions to help companies meet the needs of tomorrow. Our clients represent a wide range of industries, including retail, finance, healthcare, consumer service, logistics and more.
To create effective regulations, it’s necessary to:
1. Make a clear and easy-to-understand document that includes all the important rules, procedures and instructions for employees.
2. Ensure everyone can access the rules. Whether it’s in digital or printed form, make sure all employees can easily get a hold of the document.
3. Implement onboarding training. Teach new hires how to use the document as part of their onboarding process.
4. Conduct regular monitoring and updates. Regularly check and update the document to match any changes in the company or its needs.
5. Get management support. Leaders should set an example by using the document themselves and create a culture that encourages its use.
6. Integrate it into daily work. Use the document as a guide in day-to-day tasks to improve work quality and efficiency in completing tasks.
Key Principles of Creating Regulations
To ensure employees read and comply with regulations, adhere to several key principles during their development:
1. Create documents in response to tangible issues that need resolution. This ensures the regulations’ relevance and practical utility for employees.
2. Maintain a uniform style and format across all regulatory documents. Consistency aids in making the documents easier to read and understand, thereby enhancing their effectiveness.
3. Incorporate specific examples in the documents to clarify how the regulations should be applied in real-world scenarios.
4. Don’t state the obvious. Focus on including genuinely useful information.
5. Adopt a flexible approach to the content and be open to integrating new practices. Regulations should be adaptable, changing as necessary to meet new challenges and requirements.
6. Focus on facilitating outcomes, not creating obstacles, for employees. Strive for clarity and simplicity in the documentation to ensure ease of use.
7. Update and review the regulatory documents regularly to ensure they remain relevant and reflect the latest processes and organisational needs.
Following these guidelines during the creation of regulations can lead to increased engagement and adherence from employees, significantly contributing to the organisation’s overall efficiency.
Interested in learning more about Computools’ work practices? Reach out to us at info@computools.com
Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.