Global IT Outsourcing Market Statistics for 2024
Web hosting, IT applications, and IT administration are examples of outsourcing activities in the context of IT. The term “IT outsourcing market” describes the practice of contracting out IT services, projects or tasks to third parties rather than using in-house personnel.
Businesses can save internal resources and expenditures (such as office space, maintenance, and utilities) and focus on their core competencies by outsourcing IT tasks (e.g., to software developers or IT suppliers).
Global outsourcing companies that are hired therefore become a feasible cost resilience option in a setting where businesses are more concerned with cutting costs than before.
At US$484.86 billion in 2023, the IT outsourcing services industry is the largest source of income in the IT services market. In 2024, the market for IT outsourcing generates $541.10 billion in revenue.
The McKinsey analytical agency anticipates robust deal-making in the upcoming years. Apart from the prosperous areas, Asia will witness an increasing quantity of new buyers – tens of millions of individuals who will afford to spend $12 or more a day for the first time.
Asia’s consumer class will surpass the impoverished and vulnerable in population for the first time in history.
Different periods have also been experienced by industries. However, media, and telecommunications (TMT) businesses gave the torch to others in 2023.
With 26% of transaction value going to the global energy and materials (GEM) sector, corporations were looking to expand their core operations or diversify into allied areas, demonstrating their persistent reliance on fossil fuels. This made the GEM sector the new center of global deal making.
IT Outsourcing Market by Continent and Growth Rate Projections
Statista’s research on various IT outsourcing segments highlights significant trends and projections for the market. The study covers top IT outsourcing companies, app outsourcing companies; administration outsourcing businesses; web hosting and infrastructure outsourcing.
Let’s see how the strong growth in demand for outsourcing services is reflected in different regions/continents.
• North America: We see an incremental revenue of USD 215.30 billion in 2024. This growth can be attributed to cost savings (many companies have been downsizing, eliminating offline locations), access to skilled labour overseas and growing need for operational flexibility.
• Asia: Coming in second place with $114.80 billion in revenue. This was influenced by the large number of skilled professionals and lower labour costs.
• South America: This region has earned $9.83 billion as of 2024. Statista researchers predict that the growth rate will be about the same as Asia.
Why Businesses Choose to Outsource
• Client preferences: A lot of businesses want to contract out their IT services to regions with cheaper labour and living expenses.
• Market trends: The market for IT outsourcing has been expanding gradually since there is a vast pool of highly qualified IT workers and labour prices are lower.
The market for IT outsourcing is expanding quickly in China, for instance, owing to the nation’s sizable population and developing technical capabilities.
• Local unique conditions: In many cases, the expanding market for IT outsourcing can be attributed to a region’s closeness to the United States, such as Latin America.
The market for IT outsourcing is expanding quickly in Eastern Europe as well because of the region’s cheaper labor costs and highly qualified IT workforce.
• Behind geopolitical reasons: Globalization, technical improvements, and the rising need for specialist IT services are some of the macroeconomic drivers that stimulate the growth of the IT outsourcing industry.
In addition, the COVID-19 epidemic has raised demand for IT outsourcing services and quickened the shift towards remote work.
Top IT Outsourcing Companies Worldwide
How We Selected 55 Companies
We have analysed quite a large amount of data and considered more than 500 companies applying for the list of IT outsourcing companies, and selected the 55 best according to such criteria:
• Market experience
• Verified client reviews
• Industries and Expertise
1. Computools
In 2013, the company entered the market and rapidly grew into a software development provider. The number of employees increased from 4 to 200. Computools experts have completed over 350 projects.
They are firmly established in various global markets with offices in the USA, UK, Belgium, Germany, Norway, Sweden, Austria, Israel, Japan, Poland and Ukraine.
Among the top IT outsourcing companies, it offers platform and product development, startup software development, technology consulting, and dedicated delivery teams.
Experts are proficient in AI, blockchain, cloud, computer vision, cybersecurity, data, and Internet of Things technologies.
The company works with industries including agriculture and farm machinery, banks, capital markets, e-commerce, education services, edtech, energy equipment and services, fintech, ground transportation, healthtech, healthcare facilities and services, hotels, restaurants and leisure, insurance, marine, media, software and high tech, retail, and textiles, apparel, and luxury goods.
In 2024, the vendor was recognised as one of the top companies in the global outsourcing industry in IAOP’s “The 2024 Global Outsourcing 100” ranking.
In the same year, TechReviewer named the company one of the best companies in AI, and GoodFirms honoured the company with the Official Research Partner badge.
Computools
Software Solutions
Computools is an IT Consulting and Custom Software Development Company that designs solutions to help companies meet the needs of tomorrow. Our clients represent a wide range of industries, including retail, finance, healthcare, consumer service, logistics and more.
2. Calder Solutions
Calder Solutions offers outsourcing software development, technology support, world-class UI/UX design, and business consulting. It was introduced on the market in 2013.
Notable customers include the Ukrainian Society of Michigan and OutsourcedIn, for which they created unique software, proving their ability to work with both the charitable and commercial sectors.
Calder Solutions works in food and beverage, retail, branded goods, healthcare, education, and government.
Custom software development, UI/UX design, strategic consultancy, and technology support services are among its areas of experience.
3. Ray Business Technologies
Ray Business Technologies has been in the market since 2008. The company worked with Universal Music, the University of Southern Queensland, and MedicAlert Canada.
Ray Business Technologies serves multiple industries, such as Financial Services, Energy and Natural Resources, Retail, Media, Healthcare, and Telecommunications.
Its expertise lies in e-commerce development, web development services, ERP and CRM consulting.
4. BetterWorld Technology
Located in Virginia, USA, BetterWorld Technology offers commercial telecommunication services. With the help of the company’s business-grade telecom, call conferencing, VoIP, unified communications, and virtual PBX solutions.
Its clients can connect and collaborate using voice, data, and IT services. BetterWorld Technology is acknowledged as a B Corporation with certification. It undertook a certification procedure by B Lab, the nonprofit organisation that certifies B Corporations.
This procedure entails evaluating performance concerning consumers, workers, the environment, the community, and the government.
5. Iron Forge Development
Iron Forge Development has been working since 2018. Its clients have achieved ranking in the top 100 of the Apple App Store and earned spots on platforms like Product Hunt.
The company’s areas of expertise are healthcare, education, finance, and technology startups. Its knowledge base includes web development, mobile app development, UI/UX design, and bespoke software development.
The vendor employs a cross-functional team of experts in software engineering, product design, and business software development.
6. EchoGlobal
EchoGlobal has been actively operating since 2013. Its reputation is strengthened by working with well-known brands across different sectors, such as providing software solutions in the logistics sector for FoamAroma, fintech sector solutions for the South East Asian banking and digital finance platform, and so on.
They implement advanced AI-driven solutions.
7. Setting Infotech
Settings Infotech was founded in 2018 and has served over 1000 clients across 50+ countries. Settings Infotech specialises in outsourcing website and mobile application development, custom software development, and digital marketing.
In projects, the team uses AI, blockchain, ML, and data analytics. The company creates applications for the metaverse and develops cryptocurrency and non-fungible token (NFT) products.
It is present in the USA, India, Dubai, Australia, the United Kingdom, and Canada.
8. Dotsquares
Established in 2002, Dotsquares has over 12,500 clients worldwide. Notable clients include My Window Cleaner Franchise Ltd.
The company is an expert in Fintech, Healthcare, Retail, and Travel. The services range from website and mobile app development to CRM, IoT, and cloud solutions.
They also offer specialised services in cybersecurity, digital marketing, and data engineering.
The technical team is over 1,000 full-time developers, designers, analysts, digital marketing experts, and content writers.
9. Busy Human
Busy Human is based in the Rocky Mountains and primarily serves the region of Utah, United States.
It works in various industries and demonstrates expertise in several key areas: software development, web development, mobile application development, and cross-browser compatibility.
The company creates custom software solutions targeting user engagement and satisfaction across multiple platforms, including iPhone, Android, iPad, Windows, and Mac.
10. Qrious Tech
With a significant presence in the Asia-Pacific area, Qrious Tech has been in operation as a private company in New Zealand for the past eight years.
Worldwide, they have finished more than 500 projects. The IT outsourcing firm focuses on cloud solutions, data analytics and AI consultancy, software development, and the construction of online and mobile apps. They are a team of computer science graduates.
A notable product of Qrious Tech is its AI-powered illness detection system, which addresses a significant worldwide biosecurity concern.
11. EMPIST
EMPIST was founded in 2000. Initially established as Digerati Group, it rebranded to EMPIST to reflect its diverse digital technology and managed services offerings.
The company has partnerships with AWS, Google, and Fortinet. EMPIST serves healthcare, legal, financial services, and manufacturing. The expertise comprises managed IT services, cybersecurity, cloud solutions, and digital marketing.
The vendor has been ranked as one of the top managed service providers on industry lists like the MSP 501.
12. Desuvit
Desuvit’s average developer experience is 7 years, indicating a strong level of expertise within the team.
It employs a unique software development model similar to “Lego pieces,” allowing component reuse across different projects.
The company adopts a cloud-first mentality. Additionally, Desuvit follows a milestone-based payment model, maintaining transparency and accountability throughout the development lifecycle.
13. Ninesummitstech
The technology outsourcing company executed a significant technology upgrade for a client, improving system responsiveness and operational efficiency. The development of the ‘4Kast’ weather application reflects their commitment to combining creativity with technical skills.
Additionally, they have transformed IT service delivery for a government agency, marking a significant advancement in public sector IT services.
14. ITGix
ITGix has accumulated over 5 years of experience in providing DevOps and managed services.
The company has successfully automated infrastructure as a service using technologies like Terraform and has celebrated five years of innovation in the IT industry.
ITGix has also engaged in significant projects for clients like Bata, demonstrating its strong client relationships and expertise.
15. TPIsoftware
TPIsoftware has made significant contributions to the Taiwanese APIM market, being recognized as a leader in this field.
The company has been noted for its innovative approaches to Open Banking, which include developing tools that facilitate seamless integrations and enhance banking operations.
Furthermore, TPIsoftware’s AI services have enhanced intelligent automation, significantly improving user experience.
Their recognition by industry experts adds to their prestige as a pioneering force in APIM and AI domains.
16. Softellar
Softellar is characterised by its personnel’s considerable experience, with 70% of its senior engineers possessing over 12 years in the IT sector.
The company has established itself as a full-cycle software development company, successfully handling projects from inception to maintenance, enhancing customer experience through comprehensive solutions.
17. DevOpsProdigy
DevOpsProdigy was founded in 2008, granting the company over 15 years of experience within the biggest IT outsourcing companies.
This extensive background has positioned them as a reliable player in providing DevOps solutions and cloud services to their diverse clientele.
The team builds and implements the IT infrastructure for advertising firms, and provides ongoing 24/7 support for client projects. They provide technical support, maintain uptime, migrate systems to Kubernetes, and build pipelines that integrate Jenkins.
18. Neebal Technologies
Neebal Technologies has achieved significant milestones in hyper-automation, offering solutions across Agro, Pharma, BFSI, and FMCG.
Their accomplishment in developing a CapEx Management System and API integration service notably improved operational efficiency for a leading AgroChemical company.
Neebal has been consistently recognised in the Deloitte Technology Fast 50 India for four consecutive years. Implementing their unique ‘Be the Doctor’ philosophy emphasises uncovering clients’ underlying issues and developing comprehensive solutions, further solidifying their reputation in the industry.
19. FCamara
FCamara has been operational since 2008, which accounts for 15 years of market presence.
They focus on digital transformation and various technology consultancy services, contributing to their standing as a leading entity in Brazil’s technology market.
FCamara has collaborated with over 1,000 companies, including industry giants like the largest investment bank in Latin America and a JP Morgan-backed digital bank, establishing itself as a leader in the technology sector.
20. Software Mind
Software Mind developed a groundbreaking AI-powered solution for Voice of Fire, a gaming company.
They provided stable IT support for the Mortgage Advice Bureau and collaborated with W.B. Mason. Over the years, they have expanded their services to over 250 clients globally.
21. Opinov8 Digital and Engineering Solutions
Opinov8 was founded in 2016, providing the company with approximately seven years of experience in delivering digital and engineering solutions.
It has received positive client reviews, highlighting the talent and commitment of its team. They have a history of providing effective services in various sectors, emphasising their adaptability in custom software development and cloud consulting.
22. ThirstySprout
ThirstySprout has established itself as a reliable talent marketplace. Multiple clients have provided positive feedback praising the quality of developers they provided, particularly highlighting full-stack expertise.
ThirstySprout hires top-tier engineering talent and offers recruitment services tailored to technology-focused companies.
23. KEYSS Inc
KEYSS Inc. holds over 18 years of experience in the technology sector. The company operates in multiple industries, including mobile app development, the Internet of Things (IoT), embedded programming, serverless API development, and high-load website development.
KEYSS Inc. employs up to 200 individuals, reflecting a capable team equipped to meet diverse project demands and has successfully completed over 1,100 projects across more than 30 countries.
24. Archysoft
Archysoft has been in the market for over 11 years, blending eight years of tradition in technology with three years of specialisation in low-code development.
Archysoft focuses on no-code development, allowing businesses to create scalable solutions quickly and efficiently.
Their emphasis on client-centred design and custom application development highlights their commitment to customer satisfaction.
25. Aten Design Group
Aten Design Group specialises in human-centred strategy and accessible web design solutions, particularly for mission-driven organisations.
The company implements open-source technology solutions and has a solid portfolio of past projects with trusted businesses. It features a blog and hosts upcoming webinars to share knowledge and insights.
Aten offers the Mercury Editor, a drag-and-drop publishing tool designed for easy use with Drupal.
26. Accedia
Accedia is focused on enabling businesses to drive growth through smart, secure, and data-driven applications. The company’s team evaluates businesses’ current AI capabilities and provides tailored feedback.
It implements AI technologies to enhance business operations and uses data management, analysis, and visualisation solutions for actionable insights. Accedia prefers simplifying cloud integration strategies for business transformation.
27. Intermedia
Intermedia provides unified communications and collaboration solutions. Its flagship offering, Triple Shield Security, protects user access, applications, and cloud infrastructure.
The Intermedia Envision Analytics feature provides insights into communication and customer experience data. Intermedia Unite Archiving helps businesses quickly retrieve critical information from past digital conversations, especially in regulated industries.
The Intermedia Unite Rooms enable hybrid video conferencing, facilitating seamless communication between remote and in-office participants.
The Unite Desktop App allows users to efficiently call, chat, host, or join video conferences and share files from their personal computers.
28. Coozmoo Digital Solutions
Coozmoo is a digital marketing and IT outsourcing agency that focuses on enhancing online visibility and driving business growth through a variety of services.
The agency offers digital solutions, expertise in event tracking, sales pipeline optimisation, dedicated account managers for personalised service and other digital marketing strategies.
29. Itransition
Itransition is a global software engineering company with over 25 years of experience. The company offers application development covering corporate and consumer applications, security services for applications, enterprise-grade protection through audits and testing, and software product engineering supporting the entire lifecycle from MVP development to post-release support.
Itransition developed an investment portfolio management platform serving over 30000 investors.
30. TechMagic
TechMagic is an end-to-end software development company specialising in full-cycle solutions for businesses of diverse sizes and sectors.
It offers software product development, including web and mobile applications, cloud migration and managed services for AWS, Azure, and Google Cloud, and security testing and penetration testing services to safeguard software products.
TechMagic targets specific sectors, including pharmaceuticals, investment management, healthcare, retail, and manufacturing.
31. Fusion Technologies
Fusion Technologies operates across various industries, including Healthcare IT and e-commerce, Retail Wellness, and Oil and gas Real Estate.
The company has received consistently positive client feedback, noting fast response times, expert problem resolution, and excellent customer service. Clients have expressed satisfaction with server support, website development, and ongoing assistance.
The company employs over 45 professional experts skilled in various areas of technology and service delivery.
The company is a partner for mid-market and enterprise businesses, having completed over 850 successful projects.
32. Excent Solutions
Excent Solutions has been operational for over a decade, indicating strong market experience in the IT services industry.
They focus on providing technology solutions centered around software development, IT consultancy, and system integration, showcasing deep industry knowledge gained throughout their years of service.
33. Texaport
Texaport has extensive experience in the managed IT and cybersecurity services domains.
Their expertise in transitioning IT services and addressing cybersecurity challenges reflects a well-entrenched position within the industry, aimed at helping businesses thrive in a secure digital environment.
34. Limestone Digital
Limestone Digital has developed a strong market presence by delivering SaaS solutions and digital products. Client reviews suggest high client satisfaction due to expertise in software development and digital product design.
Their expertise spans asset management, healthcare, supply chain digitisation, eCommerce, and IoT application development, catering to diverse sectors.
Limestone Digital emphasises a holistic approach to improving product lifecycles and value streams, distinguishing itself in the SaaS and digital product development sectors.
35. TalentVerse
TalentVerse is a newcomer in the technology space, focusing on innovative solutions designed to foster better brand and consumer engagement.
It targets branding and talent acquisition services, employing cutting-edge technology to provide creative solutions to businesses. The team emphasises a culture of innovation and expertise.
TalentVerse’s platform is designed to enhance collaboration between brands and consumers, utilising technology to create memorable user experiences.
36. BetterWay Devs
BetterWay Devs is a premier IT staffing and recruiting agency focusing on nearshore outsourcing, primarily connecting North American firms with proficient developers from South America.
They emphasise staff augmentation and IT staffing, ensuring long-term engagements supported by transparent pricing and contracts.
The company values collaboration and the well-being of developers, providing competitive compensation and benefits to foster a supportive work environment.
With over 12 years of experience, BetterWay Devs effectively recruits qualified candidates quickly and efficiently.
37. Qubika
Qubika is a technology development company that provides innovative digital solutions across various industries. They focus on digital transformation, AI and machine learning, cloud solutions, and data engineering, enhancing client operations towards achieving business objectives.
Their portfolio includes working on significant projects like the Vooks Streaming Platform and Land ID’s digital transformation, reflecting their ability to meet diverse client demands effectively.
38. VirtueUK
VirtueUK operates as an IT outsourcing provider based in the UK, focusing on enhancing IT service delivery through an ethical approach.
Their comprehensive offerings include cloud computing, IT support services, and implementation support for organisations with 30 to 300 employees.
Their project history features IT infrastructure upgrades and ongoing managed services, buttressing their commitment to integrity, transparency, and customer satisfaction.
39. Nearsure
Nearsure connects businesses with highly skilled tech professionals across various industries. They provide a multitude of services including customer relations management, product design, team augmentation, and digital transformation solutions.
Their extensive expertise allows them to serve clients in sectors such as healthcare and telecommunications, enhancing operational efficiency and client satisfaction.
Being active in over 17 countries, Nearsure emphasises building strong, lasting relationships with clients.
40. RichBrains
RichBrains specialises in custom software engineering, particularly within the EdTech sector. Their services include full-cycle software development, application migration, and integration, leveraging AWS technologies to enhance efficiency.
RichBrains has a strong track record of developing educational ecosystems and implementing comprehensive solutions that meet the specific needs of educational institutions.
41. Sapizon Technologies
Sapizon Technologies is a leading provider in the software testing and app development niche. They excel in various IT services, including technical support and digital transformation, empowering businesses to capitalise on technological advancements.
By focusing on comprehensive testing and infrastructure services, Sapizon enables smooth transitions into the digital landscape for its clients.
42. Mobitsolutions
Mobitsolutions has been recognised for its proactive service and effective communication throughout project development.
Client feedback emphasises the high quality and reliability of the services provided, marking them as a dependable digital partner.
Since its founding, Mobitsolutions has created more than 300 websites and 500 mobile apps. In order to increase customers’ online presence, the firm specialises in digital marketing and improves SEO services.
43. Sedin Technologies
Sedin Technologies is highly rated with 4.6 out of 5 stars on Glassdoor and 3.9 out of 5 on AmbitionBox, reflecting positive employee experiences.
Clients value their budget-friendly pricing and ability to deliver quality services. Sedin Technologies has collaborated with various Fortune 500 companies, showcasing its expertise in asset management and IT consulting services.
Its focus on employee skill development is also commendable.
44. BitCot
BitCot enjoys highly favourable reviews, indicated by an overall rating of 4.8 out of 5 based on feedback from 20 clients. Their commitments have resulted in strong partnerships with over 300 businesses globally, demonstrating their efficacy in mobile and web solutions.
BitCot emphasises engaging in comprehensive customer relationships and has successfully embedded itself in local and international markets through an extensive portfolio of unique projects.
45. PixelCrayons
PixelCrayons has worked with more than 5400 customers globally, boasting a 97%+ client retention rate.
They have served notable clients including Fortune 500 companies like Adobe, Citigroup, and eBay, which showcases their credibility and expertise in the industry.
Founded in 2004, PixelCrayons is recognised for its effective communication and responsive service throughout project execution, making it a leading player in the sector.
46. Avenga
Avenga is connected with notable organisations like ABB, Allianz, and GSK, indicating a robust client base.
Avenga has over 2500 professionals and offices in multiple countries, showcasing its capacity to handle various projects across diverse fields including pharmaceuticals and finance.
47. ValueCoders
The company employs highly skilled developers and has expanded its services to include diverse offerings such as blockchain technology, enhancing its competitive edge in the market.
48. PieSoft
PieSoft has garnered positive reviews for its excellent communication and project execution, having worked with over 100 companies in the USA.
It specialises in various industries, focusing mainly on ERP systems, CRM systems, e-commerce, healthcare, and education.
Their dedication to tailored software development for these sectors aligns with their objective to improve organisational efficiencies for clients.
49. Icreativez Technologies
Icreativez Technologies operates across information technology, e-commerce, education, healthcare, and finance industries.
Their ability to provide customised solutions reflects their adaptability to meet clients’ unique business needs.
50. Coherent Solutions
Coherent Solutions is a digital product engineering company with 30 years of experience, specialising in end-to-end product engineering services.
The largest IT outsourcing company in this list has over 2,000 global employees and 10 global locations. The company engineers have completed over 1,000 projects with a 95% client retention rate.
They are not just developers but IT outsourcing consultants who work collaboratively with clients to deliver tailored solutions across industries, ensuring business success.
51. Infograins
Infograins demonstrates expertise in blockchain development, education, finance, e-commerce, and healthcare industries.
Their specialized solutions cater directly to the specific requirements of these rapidly evolving sectors. Infograins has partnered with clients like Stadium Entertainment, enhancing its reputation in the tech field.
52. Dualboot Partners
Dualboot Partners showcases a strong foothold in business services, technology development, product design, and software engineering.
Their success in collaborating with both startups and large corporations reflects their versatility across diverse industries.
53. MSPAssist
MSPAssist specialises in managed IT services, primarily focusing on the technology sector, with particular expertise in healthcare IT solutions.
They aim to empower managed service providers by delivering comprehensive IT support. With a strong focus on automation, MSPAssist aims to reduce the average number of helpdesk tickets and improve service delivery.
The firm has successfully processed over 50 million tickets, significantly improving client monitoring experiences and team productivity.
54. Reenbit
Reenbit excels in defining its niche within cloud computing, data engineering, custom software development, and IT outsourcing. Its focus on providing innovative technology solutions highlights its capacity to meet clients’ evolving requirements in these fields.
Emphasising innovation, Reenbit aims to transform business ideas into successful products and has experience building complex application platforms with separate API and frontend components.
55. Britenet
Britenet operates effectively across diverse sectors, including finance, automotive, government, telecommunications, and business.
Their ability to adapt solutions for various industry needs positions them as a reliable partner in the IT landscape.
Noteworthy accomplishments include creating BI reports for Rebtech, providing staff augmentation for companies during the COVID-19 pandemic, and building development teams for various clients. Britenet has been recognised among the top outsourced IT providers globally.
Why Computools?
With delivery centres in Poland and Ukraine, Computools gives us access to more than 250 qualified developers.
Prominent businesses worldwide entrust us with their unique software development needs. Among the numerous companies we deal with are Dior, Epson, British Council, and Visa.
Computools’ largest market to date is the USA since we work with many well-known American companies. However, we also collaborate with many European and British businesses.
To see the result of cooperation with our IT outsourcing company, you can look at our case studies and read clients testimonials.
Contact our team at info@computools.com to discuss your outsourcing project.
Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.