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Caribbean Bank

Due to platform and product engineering, a Caribbean bank expanded into the younger demographic group and increased its market share by 12% in the 18-to-30-year-old segment. It managed transaction validation while abroad, parental control and approvals, limits, and temporary blocks. For our client, we provided competency development services, like microservice-based integration with Visa card processing facilities and a revamped user experience for web and mobile banking.

Country USA

Type Web Platform

Epson

Epson partnered with Computools to develop Readylnk, an innovative solution that leverages modernisation and IT automation to transform customer experience and generate a steady revenue stream. Readylnk automatically monitors ink levels in printers and notifies the customer when it is time to place an order. The system provides an end-to-end interface for ordering cartridges, organising delivery and processing payments.

Country Japan

Type Web System

Bombardier

As part of its Digital Transformation and Information Technology Automation initiatives, Bombardier, along with other smaller manufacturers, operating in the aviation industry, benefited from an enhanced document version control system, built around distributed architecture concepts in line with stringent security requirements. The system provides detailed aircraft maintenance instructions to aircraft technicians in seconds, eliminating the need to contact technical support or search for a specific version of a document. The solution reduced the interaction time between pilots and technical staff and saved back-and-forth communication requesting correct versions of operational manuals.

Country Canada

Type Web and Mobile App System

British Council

Our client, the British Council, needed to update its web portal to effectively promote English language tests. We solved the problem by offering a digital transformation of the portal, including user experience strategy and design, content optimization, and analytics implementation. The project involved user research, user experience and service design, portal development, website hosting setup, analytics integration, and full project lifecycle management.

Country United Kingdom

Type Web Platform

Railway System

We helped a Western-European rail operator develop a system for intelligent real-time positioning of cargo fleets, providing information on important safety parameters such as volume, pressure and temperature. By harnessing the power of IoT technology, the system generates instant alerts if measured parameters deviate from the set norms, reducing manual checking of the fleet status. The system utilises the MQTT protocol, ensuring reliable data transmission and state-of-the-art security in information exchange.

Country Switzerland

Type Web Platform

DRONE ANALYTICS

Our client, a leading global sustainable energy supplier, has harnessed the power of IoT-driven drone analytics to revolutionise turbine maintenance. Adopting a data-driven approach has significantly enhanced turbine performance while minimising downtime. The solution allowed the client to reduce operational costs and save time with fewer personnel involved. Safety has been enhanced by taking high-altitude tasks to a minimum. We established endpoints for JSON-formatted Comprehensive Inspection Reports (CIRs) and PDF-formatted Basic Inspection Reports (BIRs), integrating them into a unified database for a holistic view of turbine health.

Country USA

Type Web System

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“Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.”

Mona Madbouly

Global Web Officer at British Council

INDUSTRY: Education Services LOCATION: United Kingdom

“The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.”

Olivier Gazon

Managing Partner at Sustainable Base Finance

INDUSTRY: Banks LOCATION: Belgium

“Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.”

Elie Manoukain

PM at Västerort/norrorts Trafikskola AB

INDUSTRY: Logistics LOCATION: Sweden