Choosing the right CRM is critical. We evaluate leading platforms (Creatio, Salesforce, HubSpot and more) against your business needs, budget, and scalability goals. Our experts guide you through vendor comparisons, feature assessments, and proof-of-concept testing, ensuring you select the best-fit CRM for long-term success.
Every business is unique,and your CRM should reflect that. Computools provides expert guidance on customizing modules, workflows, fields, dashboards, and automation rules to align with your processes. By balancing flexibility with scalability, we ensure your CRM evolves with your business without becoming overly complex.
We provide end-to-end support for moving legacy data into your new CRM without loss or duplication. From cleansing and de-duplicating records to setting up governance policies, our experts ensure your customer data remains accurate, secure, and accessible, laying the foundation for reliable reporting and analytics.
Our expert team designs and implements CRM systems tailored to your workflows. We handle system configuration and integrations with your existing tools, ensuring efficient adoption and minimal disruption to daily operations.
Computools delivers Creatio CRM implementation and customization services to maximize the platform’s capabilities for sales, marketing, and service teams. Our engineers configure processes, adapt workflows, and tailor the system to fit your organization’s specific needs. With Creatio, we enable better process alignment, faster customer response times, and improved operational efficiency.
Our experts help businesses unlock the full potential of Salesforce and go beyond out-of-the-box functionality. We implement Sales Cloud, Service Cloud, and Marketing Cloud, integrate external systems, automate complex workflows, and build advanced dashboards, transforming and personalizing the way your business operates.
Computools audits existing CRM systems to uncover inefficiencies, data quality issues, and underutilized features. Through performance tuning and feature enhancements, we help organizations get more value from their CRM investment.
Our experts provide training sessions, and continuous consulting to ensure business teams fully leverage CRM capabilities. From onboarding new users to scaling with advanced features, we make CRM adoption sustainable and future-ready.
Chief Delivery Officer
Our team collaborated with the client, a leading global fashion retailer. We developed a platform with three key workspaces that enabled real-time data synchronization, PLM system integration, and improved team collaboration. The solution accelerated garment creation, enhanced team cooperation, improved decision-making, and increased profitability.
Our client, a Norwegian provider of healthcare services, required a solution that would help manage the workload of the clinical staff, trainees and support personnel. Often, operational planning required input from busy professionals, who were not able to enter full information into the system due to work commitments. Our team created an AI-based solution that uses natural language processing algorithms to capture the updates quickly and propose schedule alterations for affected procedures and professionals involved. The digital transformation helped massively decrease the amount of time spent on administrative planning.
Computools is a global software engineering and consulting company with 250+ engineers, 400+ delivered projects, ISO 9001/27001 certifications, GDPR & HIPAA compliance, Microsoft and AWS Partner status—trusted by Visa, Epson, IBM, Dior, Bombardier and the British Council.
Total Projects Delivered
400+ projects delivered by Computools, but it’s not just a number. Each one represents a unique business story, shaped by challenges, goals, and real impact.
Experts
Tap into the power of 250+ certified experts with strong tech skills and deep industry-specific expertise. From startups to Fortune 500s, we deliver high-impact software solutions globally, on time and at scale.
Rating on Clutch
Rated 4.9/5 on Clutch by clients worldwide for reliability, performance, and results. Trusted by global businesses to consistently deliver real value.
01.
We deliver high-quality software solutions on time and within scope. Our approach combines efficient resource management, process optimization, and cutting-edge technologies. We stay aligned with industry best practices and continuously adopt the latest tech trends to ensure top-tier service.
02.
Open communication and honest reporting are core to how we work. We provide full visibility into project timelines, financials, and progress. Transparent collaboration builds trust, and trust drives successful, long-term partnerships.
03.
We align our work with your strategic business objectives. From defining success metrics to adapting responsibilities and workflows, our team is accountable, flexible, and focused on achieving strong results for your organization.
04.
We adapt to each client’s unique needs with personalized approaches and scalable processes. By investing in our team’s professional skills and innovative methods, we ensure our services evolve to meet your goals, and outperform expectations.
They made everything easy for both patients and our team to use.
Their strong domain expertise clearly sets them apart.
Their disciplined approach to privacy and data handling was particularly impressive.
Their team demonstrated exceptional skill in transforming complex weather and risk data into practical insights.
Computools’ deep expertise in biometric technologies was really impressive.
Their expertise in transforming lending logic into a clear and automated workflow gave them a distinct advantage.
What impressed us the most was their product mindset; Computools always considered the end user’s experience.
“The team we collaborated with exhibited exceptional efficiency, innovative thinking, and unwavering dedication.”
“They proactively solve problems and make smart UX decisions that improve customer engagement.”
“The team was very friendly and had the highest level of competence, engagement, and project management.”
“Computools predicted all possible points of our business growth and implemented them into the project.”
“We were highly satisfied with their deep understanding of our fintech processes and their project management was really superb.”
“Computools is a highly professional company with a skilled and responsive team. Their ability to propose valuable improvements and their dedication to the project made a significant difference.”
“The most noteworthy value that stood out was their exceptional experience in developing AI software solutions.”
“We were deeply impressed with their technical expertise, transparency, and flexibility. The team was highly skilled, easy to work with, and always proactive in solving challenges.“
“Computools offered non-standard solutions and maximized their investment in our business success.“
“Our company is impressed by their client-first approach and deep niche expertise.”
“A very comfortable collaboration and clear communication on every stage of platform development and maintenance.”
“After all these years, Computools never fails to arrive on time and with a quality that never ceases to amaze me. They work well as a team and are adaptable and communicative.”
“Within the first three months of its use, the designed program by Computools significantly reduced meter reading fraud by over 30%. Additionally, we saw a rise in operational effectiveness. Customer comments highlighted greater billing transparency and speedier service delivery, which contributed to an improvement in customer satisfaction levels.”
“They were professional, adapted to our short-notice needs, documented everything, and were transparent.”
“Thanks to Computools, we have seen a 15% growth in sales and a 40% boost in user satisfaction. Our image management has become more efficient, and our diagnostic capabilities have improved. Overall, the team has delivered a high-quality solution that meets our requirements.”
“Computools has significantly improved our LMS. The team holds regular meetings and provides detailed project reports, keeping us well-informed. We communicate via email, and overall, everything has gone smoothly.”
“Computools worked closely with us to understand our challenges. They developed a platform that integrated seamlessly with our existing infrastructure and Automatic Identification Systems (AIS) to capture private vessel data.”
“Computools’ work has had a positive impact on the client’s business. The team is flexible and responsive to the client’s needs. Their expertise has been key to the project’s success. Overall, the engagement has been positive.”
“Due to the platform’s use, the new products’ generated go-to-market timeline improves by 20%, cutting down on plan costs and, most importantly, enhancing the connection between the departments. The availability of near real-time information and the enhancement of the speed of decision-making are truly remarkable.”
“Thanks to Computools, we have successfully implemented our system and reduced the need for manual inspections. The team works in regular sprints and keeps us updated on progress. Their personalized approach, ability to listen, adapt, and continuously refine their methods are truly impressive.”
“Computools’ team truly impressed us with their dedication to the project, their ability to adapt to our processes, and their exceptional hard skills. This allowed us to identify many risks in the initial development stages and address some gaps in our processes. Professionalism, contribution, and flexibility are what define Computools. Based on my experience, I strongly recommend Computools for Dedicated Delivery and outsourcing project services!”
“Computools has delivered a functional solution that helped us increase revenue fivefold, reduce costs, and boost productivity. The team efficiently manages tasks in Jira and keeps us updated through weekly calls. Their productive approach and strong work ethic truly stand out.”
“Computools’ technical knowledge is impressive.They delivered the product on time, within the agreed budget, and fully aligned with our requirements.”
“Thanks to Computools’ efforts, we have seen compliance with deadlines and budget and team scalability as needed. The team has a confident project manager who delivers a professional and organized project. Moreover, Computools has quickly onboarded to the project and delivered fast results.”
“Thanks to the new solution, we’ve significantly reduced manual marketing workflows. Computools manages the project effectively, using Scrum methodology to execute tasks efficiently. Their problem-solving skills and ability to anticipate challenges set them apart from other providers.”
“Computools has successfully delivered everything as planned, adding value to the app. The team is highly approachable, tracks progress, and provides real-time updates via Slack. They maintain smooth communication through email and messaging apps, regardless of time zones.”
“I appreciated their accountability.”
“Computools has been responsible for creating a novel database and front-end solution, incorporating both the development portal for digital standards and a modern shop for the sale of these standards. Throughout the course of the project, we have been consistently impressed by the professionalism exhibited by the Computools team, as well as their detailed understanding of our client’s processes. Their expertise, commitment to our objectives, and consistent delivery of high-quality work are notable aspects of their service.”
“Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product’s enhanced navigation and content linkage.”
“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”
“Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.”
“After analyzing our requirements, Computools outlined potential solutions and deadlines for each stage. They designed the user flows and defined the user personas. They built the platform infrastructure and oversaw its implementation. Once we finished development, we conducted usability tests to assess their submitted work. Computools led an organized, agile team that adapted to our evolving needs. They listened to our feedback and managed their time well throughout the project.”
“The application perfectly meets the large-scale demands of the project, with the team creating an effective solution that works well and provides the required level of control. They were communicative, responsive, and proactive throughout the project, demonstrating their experience at all times.”
“The Computools team came to us with ideas, and that’s unusual. I’m satisfied that they gave us the right recommendations which are contemporary and relevant for today’s users. Because with other companies on previous projects, it was like pulling teeth to get them to make suggestions. The product received positive feedback even before being implemented and has led to significant customer and revenue growth.”
“We had to meet a significant increase in the development, so we needed to scale up relatively quickly but cost-effectively. The result definitely meets our expectations. The completed project received positive feedback for features and overall design. They’re very organized from a project management perspective and they’re technically competent. We appreciated their innovativeness, professionalism, and great communication skills. ”
“Their team has given us strong learning opportunities, and their developers are accommodating and collaborative.”
“We’re satisfied with the quality of work Computools deliver. They listen and try to understand our needs instead of finding new ways to charge us. We appreciate their transparent work structure. They kept us up-to-date regarding their progress throughout the entire development cycle. Knowing the system’s status throughout the coding process put my mind at ease.”
“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”
“Computools developed software for our business to help automate our processes. Their team is very easy to speak to over Skype, where I can speak directly to a designated client manager, project manager, and the development team.”
“They were able to reduce the customer entry acquisition process from 2–3 weeks to 48 hours and have completely optimized all business processes. They’re a trustworthy company, full of integrity and great principles. They also communicate well in spite of the distance and resolve problems quickly.”
“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”
The primary goal of CRM consulting services is to help businesses maximize the value of their CRM investment. Experts align the CRM with your unique business requirements to strengthen customer relationships, enhance efficiency, and deliver tangible business outcomes.
CRM consulting services are valuable for businesses of all sizes that want to improve customer relationship management. They’re especially helpful for organizations struggling with disorganized customer data, low CRM adoption rates, inefficient processes, or those planning to switch to a new CRM platform like Salesforce, HubSpot, or Creatio.
The timeline depends on the project scope. A standard CRM setup might take a few weeks, while enterprise-level implementations with custom development, integrations, and automation can take several months. A consulting partner helps create a roadmap with clear phases and milestones.
We follow strict security protocols, role-based access controls, and regulatory compliance measures (e.g., GDPR, HIPAA) to protect sensitive customer data and maintain trust.
Computools | 341 Raven Cir, Camden Wyoming, Delaware 19934, US
