Background
The main idea of the project was to create an online social networking service for people who live in the same area, allowing them to connect and help each other with household matters. The client turned to Computools for a reliable Software Engineering solution—a marketplace—to provide robust services.
Approach to solution
NEXTDOOR discovered Computools through extensive research, which included reviewing portfolios, gathering recommendations, and attending industry events. They considered other solutions but ultimately chose Computools due to our expertise in building complex web platforms, particularly marketplaces. The specific features that set us apart included our comprehensive understanding of technologies like AngularJS, Node.js, and MongoDB, and our use of Agile methodologies.
Computools role
We participated as generalists and specialists, focusing on developing the platform from scratch. Our team built a robust social commerce platform, ensuring it was scalable and secure. We simplified user registration, implemented service provider bookings and ratings, and integrated strong analytics and marketing services.
Key decisions and outcomes
Key decisions included identifying inefficiencies in the initial concept and proposing changes, customising algorithms to match service providers with users better, and analysing user behaviour to develop functional flows. We addressed the challenges of building the project from scratch and working within limited time constraints. The strengths we leveraged included high demand for the platform, low competition, and well-planned user engagement models. Our iterative development and continuous feedback loops ensured a flexible, rapidly adaptable solution that resonated with the local community, leading to early profitability and significant traction in the test market.
Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.