DETERMINING YOUR GOALS
We identify the specific business outcome you are striving for. This involves thorough discussions with your team to understand your vision and aspirations. Together, we will create KPIs that will help us evaluate whether we have achieved the goals. We help you prepare your idea through business analysis and technical review and discuss the priorities with you.
DESIGNING THE PRODUCT
We develop a conceptual system to achieve your goals. Our team leverages cutting-edge technologies and industry best practices to create a solution that is efficient and practical. We emphasize user-centered design, ensuring that the product is intuitive and effectively addresses the challenges you’ve outlined. We provide a flexible architecture to make all changes and improvements in the most efficient and flexible way.
TEAM COMPOSITION
We consider your project expectations and completion date to define the optimal team composition and how it is expected to change over time. The core team is involved from the start and serves as a knowledge holder for the colleagues who join the team later.
ENVIRONMENTS CONFIGURATION
Our DevOps configure and deploy various environments such as Dev, QA, Staging, and Production. We set up monitoring metrics and alerts, and define a support team structure.
CI/CD PIPELINE
We start planning the CI/CD pipeline from the architecture design phase. We utilise GitLab, Docker, Kubernetes, and cloud vendors for a modern and efficient pipeline, such as AWS, Microsoft Azure or Google Cloud.
ITERATIVE DEVELOPMENT
We work on product improvement from the project’s early stages throughout its life cycle if you need.
ITERATIVE TESTING AND STABILISATION
We emphasise proactive quality assurance and efficient testing with automation and regression testing. We use a well-defined release candidate strategy suitable for project release schedule.
Product Launch
We design a seamless plan for integrating new systems, considering your stakeholders’ requirements, business processes, and corporate culture. We will implement a smooth system launch based on a previously developed plan according to all stakeholders’ interests. We will create additional testing procedures and guide your team to manage the platform.
SUPPORT AND MAINTENANCE
We will ensure continuous operation. Our team provides proactive monitoring, regular updates, and rapid issue resolution to keep your cloud environment running smoothly, minimising downtime and ensuring optimal performance at all times.
CONTINUOUS IMPROVEMENT
We work on product improvement from the project’s early stages throughout its life cycle if you need.
Specification of your requirements
We will reach out to you to understand your goals and collectively determine necessary skills and expertise for your own development team.
Creating profiles of required IT professionals
Based on what you need, we will create profiles of software experts that match your criteria and have the necessary tech skills.
Selection of candidates and submission of resumes
When the necessary profiles are finished, we will select and present to you candidates from our pool of experts for your review and choosing.
Onboarding of selected IT experts to your team
Lastly, we move forward with onboarding and integrating the chosen IT experts into your internal team in order for them to start producing results.
| Before you get in touch we wanted to let you know | Once you reached out to discuss your requirements | Before we start cooperation with you | While we are working with you | Before we release the deliverables | After we finished the agreed engagement |
|---|---|---|---|---|---|
| We work tirelessly on researching latest trends and technologies per guidance by Gartner, Microsoft, Google and other global businesses | We review the online presence of your business to prepare for the initial conversation | We double check the understanding of your requirements with key people in your team | We maintain the highest level of professional conduct | We thoroughly test the product according to industry best practices | We remain committed to our support or warranty obligations, you can count on a quick and meaningful response from our team |
| We continuously train our engineers, analysts, designers and project managers on best practices and technical innovation | We are ready to present the case studies and technical expertise relevant to your request | We discuss with you pros and cons of the proposed ways of moving forward | We are responsive, communicative, and proactive | We incorporate the feedback from product managers, user acceptance team or focus groups into the solution | We come up with a proposal for future technological innovation, if this is of interest to you |
| You can benefit from knowledge sharing and project expertise accumulated in our centres of excellence | We come to the first call ready to discuss your requirements and expectations in detail | We make clear key assumptions, dependencies, potential risks and mitigation strategies | We are focused on how to get things done | We ensure the security of the code and its transfer | We ask for a detailed feedback session so we can improve our services |
| Our typical first project with a client takes 3 to 9 months to complete and 85% of the clients work with us beyond the initial project | We bring the experts with relevant technology or industry experience so you have maximum value from the first contact with us | We negotiate the legal and commercial agreements in good faith so you are comfortable they reflect the specific arrangements important to your business | We embrace the change, and are ready to work together with you to factor the new information into the delivery plans | We proactively discuss the support requirements with you, if applicable | We will ask for a reference letter or a testimonial |
CONTACT US
The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.
Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.
Computools | 341 Raven Cir, Camden Wyoming, Delaware 19934, US
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Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.