HoReCa Software Development Services

Computools delivers HoReCa software development services for hotels, restaurants, and catering businesses, building custom solutions from reservation and POS systems to inventory, staff, and guest management platforms. Our software helps hospitality businesses enhance guest experiences, and increase profitability

CUSTOM SOFTWARE FOR HOTELS, RESTAURANTS AND CAFÉS, CRAFTED FOR SEAMLESS SERVICE DELIVERY

45%

FASTER ORDER PROCESSING AND SERVICE DELIVERY

Achieved through automated reservation systems, real-time kitchen and inventory updates, and integrated POS workflows that reduce wait times and increase customer satisfaction.

50%

LOWER OPERATIONAL COSTS

Enabled by centralized management dashboards, smart staff scheduling, and intelligent inventory systems that cut waste, overstock, and labor inefficiencies.

250+

EXPERTS ON BOARD

100% of our clients scale their hospitality operations with us, trusting our domain expertise and focus on guest experience, and operational excellence.

20+

PROJECTS DELIVERED

Custom HoReCa software built for hotel chains, restaurants, cafés, and hospitality networks across global markets.

We are just as good as our clients say we are because their success is the true measure of ours.

SOLVING HoReCa INDUSTRY’S BIGGEST CHALLENGES WITH CUSTOM SOFTWARE SOLUTIONS

The HoReCa industry must balance high guest expectations with cost-efficient, sustainable operations. With digital transformation accelerating, hotels and restaurants face staffing shortages, inconsistent service quality, fragmented systems, and demand unpredictability. Our tailored software solutions address these core issues and enable growth, loyalty, and operational excellence
01 / 14
01. Ineffective Guest Engagement

Challenges:

  • Lack of personalization in communication.
  • Missed upsell opportunities during booking or stay.

Solution:

CRM with AI Personalization

  • CRM-integrated communication tools enable targeted messaging based on guest history, preferences, or demographics — for example, sending a personalized welcome message, room upgrade offer, or birthday discount.
  • Omnichannel communication via email, SMS, WhatsApp, or in-app messaging ensures guests can interact with the brand through their preferred medium, at every stage of the journey.
  • AI-driven chatbots and digital concierges are available 24/7 to answer questions, suggest activities, or resolve issues quickly and efficiently.
  • In-stay engagement platforms (e.g., digital compendiums or guest apps) allow guests to order room service, book amenities, or provide instant feedback from their devices.
  • Post-stay feedback tools integrated with review platforms help capture guest sentiment and increase the likelihood of positive online reviews or direct rebooking.

With data-backed personalization and real-time communication, hotels can significantly increase guest satisfaction, encourage brand loyalty, and drive repeat revenue.

Benefits:

  • 25-40% increase in upsell conversions.
  • Higher guest satisfaction and retention.

ROI impact:

  • Break-even within 6 months via repeat bookings and increased spend.
02. Unmonetized Guest Preferences

Challenges:

  • Data about guest habits is underutilized.
  • Limited customization of offers.

Solution:

AI-Powered Preference Engine

  • CRM systems integrated with PMS and POS collect and centralize guest data from all touchpoints — from booking history and room upgrades to spa use or dining preferences.
  • AI-driven personalization engines use this data to generate targeted offers, such as suggesting a spa package to a wellness traveler or a wine pairing dinner to a returning foodie.
  • Dynamic pricing and packaging tools allow the creation of customized bundles (e.g., romantic getaway with late checkout and champagne) tailored to past behavior or guest segments.
  • Loyalty programs that reward not just repeat stays but personalized behaviors (e.g., preferences saved, special requests made) encourage deeper engagement.
  • Pre-arrival and in-stay communication tools (email, SMS, or app notifications) help promote relevant services or upgrades at key moments, increasing conversion rates.

When guest preferences are actively used to shape the experience and drive revenue strategies, businesses unlock new income streams while also enhancing satisfaction and brand loyalty.

Benefits:

  • 15-30% higher revenue per guest.
  • Greater perceived personalization.

ROI impact:

  • ROI in 5-8 months through incremental sales and guest loyalty.
03. Inefficient Front Desk Operations

Challenges:

  • Long check-in/out times frustrate guests.
  • Manual data entry increases errors.
  • Lack of integration between booking and property systems.

Solution:

Self-Service Kiosks & Mobile Check-in

  • AI-Powered Virtual Concierge. NLP chatbots and voice assistants (e.g., GPT-based or Alexa for Hospitality) can handle 80–90% of guest requests—Wi-Fi, cleaning, late checkout—while adapting to guest language and preferences.
  • Cloud-Based PMS with AI Integration. Modern cloud PMS systems with AI features sync reservations, billing, housekeeping, and guest profiles in real time, minimizing manual work.
  • AI-powered chatbots and virtual concierges can handle common inquiries, freeing up staff for more complex tasks.
  • Conversational Booking Bots. AI chatbots embedded on websites, WhatsApp, or messengers can not only assist with booking but also upsell rooms and services automatically.
  • Digital key systems integrated with mobile apps allow guests to access rooms without visiting the front desk.
  • Multilingual interface tools and real-time translation software help bridge communication gaps between guests and staff.

These technologies not only streamline operations but also enhance the guest experience by reducing wait times, increasing personalization, and enabling a more modern, contactless service environment.

Benefits:

  • 50-70% faster check-in process.
  • Reduced staffing pressure.
  • Improved guest satisfaction and reviews.

ROI impact:

  • Payback in 4-6 months via labor cost savings and improved reviews.
04. Low Occupancy & Revenue Leakage

Challenges:

  • Static pricing models ignore real-time market dynamics.
  • Overbooking or underbooking reduces revenue.

Solution:

Dynamic Pricing Engine with Forecasting

  • Dynamic pricing tools powered by AI and machine learning analyze demand patterns, competitor rates, local events, and booking behavior to automatically adjust room rates for maximum revenue.
  • Channel Management Automation. AI-powered channel managers sync real-time inventory and pricing across all platforms—direct website, OTAs, GDS—to prevent double bookings and reduce revenue leakage due to inconsistencies.
  • Direct Booking Optimization. AI-enhanced booking engines tailor offers based on user behavior, geolocation, and historical data. A/B tested interfaces and real-time personalization reduce drop-off and shift traffic away from OTAs.
  • Revenue leakage detection software audits transactions and identifies discrepancies in billing, cancellations, or payments in real time.
  • Upselling and cross-selling tools suggest upgrades (e.g., premium rooms, late checkout, spa services) during the booking process or check-in, increasing average revenue per guest.

With the right software infrastructure, properties can optimize occupancy, reduce revenue loss, and shift toward more sustainable, data-driven profitability.

Benefits:

  • 20-35% revenue uplift through better rate management.
  • Fewer unsold rooms.

ROI impact:

  • Payback in 3-5 months through increased RevPAR and occupancy.
05. Restaurant Service Delays & Errors

Challenges:

  • Miscommunication between waitstaff and kitchen.
  • Delays during peak hours.

Solution:

Kitchen Display Systems (KDS) + Table Ordering Tablets

  • Smart Kitchen Display Systems (KDS) with AI Load Balancing. AI-enhanced KDS dynamically prioritizes orders based on preparation time, table wait duration, and chef workload. Bottleneck detection helps re-route or delay low-priority tasks automatically during rush hours.
  • Voice-Activated Ordering for Staff. AI-powered voice recognition allows waitstaff to place and confirm orders hands-free, reducing manual entry errors. Verbal confirmations with NLP eliminate miscommunication and speed up workflow.
  • Predictive Kitchen Prep Optimization. AI forecasts incoming order types based on historical patterns and current traffic to suggest early prep of high-demand items.Helps reduce wait times and prevent menu shortages during service spikes.
  • AI-powered predictive analytics can suggest optimal staff scheduling, menu adjustments, or upselling recommendations based on traffic patterns.
  • Real-time feedback prompts allow diners to rate their service before leaving, helping staff resolve issues proactively and improve operations on the spot. 

These solutions not only reduce delays and mistakes but also elevate the overall dining experience — making operations more efficient, staff more empowered, and guests more satisfied.

Benefits:

  • 30-50% faster service.
  • Reduced food waste and complaints.

ROI impact:

  • Return in 4-6 months from increased table turnover and reduced remakes.
06. High Food Waste and Inventory Loss

Challenges:

  • Poor stock visibility.
  • Over-ordering or spoilage.

Solution:

Smart Inventory & Waste Tracking System

  • AI-powered demand forecasting uses historical data, seasonality, booking trends, and events to predict ingredient needs accurately and reduce over-purchasing.
  • Automated inventory tracking systems monitor stock levels in real time, flagging low or surplus items, and streamlining reordering processes.
  • Waste tracking software allows kitchens to log discarded items (e.g., prep waste, spoilage, returned food) and generate reports to identify root causes.
  • Portion control tools such as pre-measured packaging, kitchen scales, and smart dispensers help standardize serving sizes and reduce overuse.
  • Supplier integration platforms allow for just-in-time ordering, helping maintain freshness while minimizing on-hand inventory.

By digitizing inventory and waste management, restaurants and hotel kitchens can reduce costs, operate more sustainably, and ensure higher food quality and consistency.

Benefits:

  • 15-25% reduction in food costs.
  • Improved sustainability.

ROI impact:

  • ROI achieved in 5-7 months through cost reduction.
07. Poor Online Reputation & Low Review Scores

Challenges:

  • Negative feedback not addressed quickly.
  • Lack of structured guest feedback process.

Solution:

Guest Feedback Automation Platform

  • AI-assisted response tools help create timely, personalized replies to reviews, showing attentiveness and professionalism.
  • Automated review request systems send follow-up emails or SMS messages after checkout or dining, encouraging happy customers to leave public reviews and diverting negative feedback to private channels.
  • Sentiment analysis tools monitor online mentions and reviews in real time, flagging issues early so management can take corrective action before damage spreads.
  • Integrated feedback platforms collect in-stay or in-service opinions via tablets, QR codes, or apps — allowing for immediate issue resolution and recovery.
  • Review score dashboards centralize ratings from multiple platforms, helping businesses track performance trends and set measurable improvement goals. 

By implementing a structured reputation strategy, businesses can build trust, increase visibility, and turn satisfied guests into vocal advocates.

Benefits:

  • 20-30% more positive reviews.
  • Early detection of service issues.

ROI impact:

  • Improved reputation increases bookings; ROI in 3-5 months.
08. Fragmented Booking Channels

Challenges:

  • Overbookings due to unsynchronized systems.
  • Manual channel updates cause delays.

Solution:

Centralized Channel Manager

  • Channel managers automatically sync availability, rates, and booking details across all platforms — including OTAs, GDS, direct websites, and social media booking tools — ensuring accurate, real-time inventory updates.
  • Integrated booking engines embedded on a business’s website and mobile app encourage direct bookings and reduce reliance on commission-heavy third parties.
  • Centralized customer databases (CDPs or CRMs) collect guest information from all channels, enabling personalized marketing, loyalty tracking, and better service.
  • Dynamic pricing tools ensure rate consistency and optimize pricing based on demand, channel performance, and competition.
  • Analytics dashboards give a holistic view of channel performance, allowing businesses to focus on their most profitable sources and reduce leakage.

With a unified approach, businesses gain full control over their inventory and customer journey, increase operational efficiency, and drive more direct revenue.

Benefits:

  • 100% inventory accuracy.
  • 10-20% increase in direct bookings.

ROI impact:

  • Break-even in 2-4 months through reduced errors and commission savings.
09. Labor Shortages and High Staff Turnover

Challenges:

  • Hard to find and retain skilled workers.
  • Manual scheduling is time-consuming.

Solution:

AI-Optimized Staff Scheduling Tool

  • AI-based recruitment tools speed up hiring by screening applicants and identifying best-fit candidates more efficiently.
  • Automated scheduling and labor management software optimize shifts based on predicted demand, reducing overtime and burnout while improving coverage during peak times.
  • Self-service technologies like mobile check-in, ordering kiosks, and digital concierge systems help reduce the burden on front-line staff.
  • Digital onboarding and e-learning platforms enable faster, standardized training that reduces the cost and time needed to bring new hires up to speed.
  • Employee engagement and feedback platforms help measure satisfaction, recognize achievements, and identify areas for improvement — boosting morale and retention.
  • Cross-training programs supported by tech can equip staff to work across departments, increasing flexibility and reducing dependency on specialized roles. 

By integrating the right tools and fostering a positive work culture, hospitality businesses can retain talent, improve service consistency, and remain agile even during labor shortages.

Benefits:

  • 20% improvement in labor efficiency.
  • Reduced overtime and burnout.

ROI impact:

  • ROI within 3-6 months due to higher productivity.
10. Lack of Real-Time Operational Visibility

Challenges:

  • Managers can’t monitor key metrics on the go.
  • Slow response to issues or peak demand.

Solution:

Centralized Operations Dashboard

  • Cloud-based Property Management Systems (PMS) with live dashboards give instant access to guest status, room readiness, occupancy rates, and financial metrics across multiple properties or locations.
  • Integrated housekeeping and maintenance apps allow teams to receive live task updates, report issues instantly, and mark jobs complete in real time, improving turnaround and communication.
  • IoT sensors and smart devices (e.g., occupancy sensors, energy monitors, equipment health trackers) provide continuous monitoring and automated alerts for proactive decision-making.
  • Kitchen display systems (KDS) and POS integrations streamline order flow, wait times, and table status, helping restaurants operate more efficiently.
  • Real-time analytics tools track KPIs across departments and locations, enabling agile management and faster response to problems or shifts in demand.

With full operational visibility, businesses can increase efficiency, improve service coordination, reduce downtime, and maintain consistently high guest satisfaction.

Benefits:

  • Faster decision-making.
  • Reduced downtime or delays.

ROI impact:

  • ROI in 4-6 months from increased responsiveness and cost control.
11. Siloed Systems Across Departments

Challenges:

  • Hotel PMS, POS, CRM, and HR tools don’t communicate.
  • Lack of unified reporting.

Solution:

Integrated Hospitality Platform

  • All-in-one hospitality management platforms combine PMS, POS, CRM, housekeeping, maintenance, and accounting into a single interface or integrated ecosystem, enabling data to flow smoothly across departments.
  • API-driven architecture allows businesses to connect best-in-class tools from different vendors while maintaining real-time synchronization of guest profiles, room statuses, inventory, and financial data.
  • Unified communication tools and task management apps (such as internal messaging or shared dashboards) improve collaboration, visibility, and accountability between teams.
  • Mobile access for staff ensures that updates can be made and viewed from anywhere — whether it’s reporting a repair, updating room status, or confirming a booking.
  • Centralized analytics platforms aggregate data across departments, enabling managers to identify trends, spot inefficiencies, and drive cross-functional improvements.

By removing data and communication silos, hospitality businesses can create a more agile, responsive, and guest-centric operation that’s better equipped to meet modern service expectations.

Benefits:

  • Unified data insights.
  • Smoother guest journey.

ROI impact:

  • Break-even within 6-9 months via operational efficiency and reduced IT overhead.
12. Outdated Marketing Approaches

Challenges:

  • Generic campaigns with low response rates.
  • Difficulty measuring campaign ROI.

Solution:

Digital Marketing Suite with Analytics

  • AI-powered marketing platforms analyze guest behavior, booking trends, and preferences to deliver hyper-targeted content and offers via email, SMS, social media, and web retargeting.
  • Dynamic content tools allow businesses to tailor messaging and visuals based on guest segments, geography, past interactions, or even real-time browsing behavior.
  • Social media integration and influencer collaborations amplify brand visibility and trust, especially for attracting younger demographics and international travelers.
  • Loyalty and referral programs are being reimagined to focus on lifestyle alignment and experiential rewards rather than just discounts.
  • Marketing analytics dashboards track campaign performance, customer lifetime value, and attribution paths, enabling smarter, faster decision-making and budget allocation.
  • User-generated content (UGC) and guest reviews are increasingly leveraged in campaigns to build authenticity and social proof.

By upgrading to a modern, data-centric marketing stack, tourism and hospitality businesses can boost conversion, build emotional connections with guests, and stay agile in a fast-changing market.

Benefits:

  • 2-3x improvement in conversion rates.
  • Better targeting and cost control.

ROI impact:

  • Payback in 3-5 months via better ad spend efficiency.
13. Complex Event & Banquet Management

Challenges:

  • Manual coordination leads to errors and double bookings.
  • Lack of visibility for clients.

Solution:

 Event Management Software

  • Centralized event planning platforms consolidate booking, scheduling, room layout, guest lists, and service orders in one place — reducing miscommunication and manual errors.
  • Drag-and-drop function rooms and banquet charts allow for easy visualization and updates of setups, capacities, and equipment.
  • Automated task assignments and timelines ensure each department (e.g., kitchen, AV team, cleaning crew) knows what’s required and when — all in sync with live updates.
  • CRM and PMS integration helps track client preferences, history, and upsell opportunities for repeat business.
  • Mobile access for on-site teams enables real-time coordination, issue tracking, and faster problem resolution during events.
  • Post-event analytics and feedback tools support continuous improvement, budget tracking, and ROI reporting for each event.

By digitizing and integrating the full event lifecycle, businesses can boost event efficiency, improve service consistency, and deliver memorable experiences that drive revenue and client retention.

Benefits:

  • 30-40% reduction in planning time.
  • Enhanced client experience.

ROI impact:

  • ROI in 4-6 months through higher booking volume and efficiency.
14. Low Sustainability & Energy Efficiency

Challenges:

  • Rising energy and water costs.
  • Guests demand greener practices.

Solution:

IoT-Based Energy & Resource Management

  • IoT-enabled energy management systems monitor and optimize lighting, heating, cooling, and appliance usage in real time — automatically adjusting to occupancy levels or time of day.
  • Water-saving solutions such as low-flow fixtures, smart irrigation systems, and greywater recycling reduce unnecessary consumption.
  • Waste management platforms track food, packaging, and material waste, allowing businesses to set reduction goals and monitor progress.
  • Smart HVAC systems and occupancy sensors help reduce energy usage in unoccupied rooms or low-traffic areas.
  • Sustainable sourcing and menu design (e.g., local, seasonal, or plant-based options) cut transportation emissions and food waste.
  • Guest-facing eco features like linen reuse programs, digital check-ins, and plastic-free amenities not only reduce impact but also engage guests in sustainability efforts.
  • Green building certifications (LEED, Green Key, etc.) and public sustainability reporting enhance credibility and transparency.

By embedding sustainability into daily operations and adopting measurable, tech-enabled practices, hospitality businesses can cut costs, reduce their environmental impact, and attract the growing market of eco-conscious travelers.

Benefits:

  • 15-25% savings in utility bills.
  • Improved ESG scores and guest perception.

ROI impact:

  • Payback in 6-10 months through utility savings.

Challenges:

  • Lack of personalization in communication.
  • Missed upsell opportunities during booking or stay.

Solution:

CRM with AI Personalization

  • CRM-integrated communication tools enable targeted messaging based on guest history, preferences, or demographics — for example, sending a personalized welcome message, room upgrade offer, or birthday discount.
  • Omnichannel communication via email, SMS, WhatsApp, or in-app messaging ensures guests can interact with the brand through their preferred medium, at every stage of the journey.
  • AI-driven chatbots and digital concierges are available 24/7 to answer questions, suggest activities, or resolve issues quickly and efficiently.
  • In-stay engagement platforms (e.g., digital compendiums or guest apps) allow guests to order room service, book amenities, or provide instant feedback from their devices.
  • Post-stay feedback tools integrated with review platforms help capture guest sentiment and increase the likelihood of positive online reviews or direct rebooking.

With data-backed personalization and real-time communication, hotels can significantly increase guest satisfaction, encourage brand loyalty, and drive repeat revenue.

Benefits:

  • 25-40% increase in upsell conversions.
  • Higher guest satisfaction and retention.

ROI impact:

  • Break-even within 6 months via repeat bookings and increased spend.

Challenges:

  • Data about guest habits is underutilized.
  • Limited customization of offers.

Solution:

AI-Powered Preference Engine

  • CRM systems integrated with PMS and POS collect and centralize guest data from all touchpoints — from booking history and room upgrades to spa use or dining preferences.
  • AI-driven personalization engines use this data to generate targeted offers, such as suggesting a spa package to a wellness traveler or a wine pairing dinner to a returning foodie.
  • Dynamic pricing and packaging tools allow the creation of customized bundles (e.g., romantic getaway with late checkout and champagne) tailored to past behavior or guest segments.
  • Loyalty programs that reward not just repeat stays but personalized behaviors (e.g., preferences saved, special requests made) encourage deeper engagement.
  • Pre-arrival and in-stay communication tools (email, SMS, or app notifications) help promote relevant services or upgrades at key moments, increasing conversion rates.

When guest preferences are actively used to shape the experience and drive revenue strategies, businesses unlock new income streams while also enhancing satisfaction and brand loyalty.

Benefits:

  • 15-30% higher revenue per guest.
  • Greater perceived personalization.

ROI impact:

  • ROI in 5-8 months through incremental sales and guest loyalty.

Challenges:

  • Long check-in/out times frustrate guests.
  • Manual data entry increases errors.
  • Lack of integration between booking and property systems.

Solution:

Self-Service Kiosks & Mobile Check-in

  • AI-Powered Virtual Concierge. NLP chatbots and voice assistants (e.g., GPT-based or Alexa for Hospitality) can handle 80–90% of guest requests—Wi-Fi, cleaning, late checkout—while adapting to guest language and preferences.
  • Cloud-Based PMS with AI Integration. Modern cloud PMS systems with AI features sync reservations, billing, housekeeping, and guest profiles in real time, minimizing manual work.
  • AI-powered chatbots and virtual concierges can handle common inquiries, freeing up staff for more complex tasks.
  • Conversational Booking Bots. AI chatbots embedded on websites, WhatsApp, or messengers can not only assist with booking but also upsell rooms and services automatically.
  • Digital key systems integrated with mobile apps allow guests to access rooms without visiting the front desk.
  • Multilingual interface tools and real-time translation software help bridge communication gaps between guests and staff.

These technologies not only streamline operations but also enhance the guest experience by reducing wait times, increasing personalization, and enabling a more modern, contactless service environment.

Benefits:

  • 50-70% faster check-in process.
  • Reduced staffing pressure.
  • Improved guest satisfaction and reviews.

ROI impact:

  • Payback in 4-6 months via labor cost savings and improved reviews.

Challenges:

  • Static pricing models ignore real-time market dynamics.
  • Overbooking or underbooking reduces revenue.

Solution:

Dynamic Pricing Engine with Forecasting

  • Dynamic pricing tools powered by AI and machine learning analyze demand patterns, competitor rates, local events, and booking behavior to automatically adjust room rates for maximum revenue.
  • Channel Management Automation. AI-powered channel managers sync real-time inventory and pricing across all platforms—direct website, OTAs, GDS—to prevent double bookings and reduce revenue leakage due to inconsistencies.
  • Direct Booking Optimization. AI-enhanced booking engines tailor offers based on user behavior, geolocation, and historical data. A/B tested interfaces and real-time personalization reduce drop-off and shift traffic away from OTAs.
  • Revenue leakage detection software audits transactions and identifies discrepancies in billing, cancellations, or payments in real time.
  • Upselling and cross-selling tools suggest upgrades (e.g., premium rooms, late checkout, spa services) during the booking process or check-in, increasing average revenue per guest.

With the right software infrastructure, properties can optimize occupancy, reduce revenue loss, and shift toward more sustainable, data-driven profitability.

Benefits:

  • 20-35% revenue uplift through better rate management.
  • Fewer unsold rooms.

ROI impact:

  • Payback in 3-5 months through increased RevPAR and occupancy.

Challenges:

  • Miscommunication between waitstaff and kitchen.
  • Delays during peak hours.

Solution:

Kitchen Display Systems (KDS) + Table Ordering Tablets

  • Smart Kitchen Display Systems (KDS) with AI Load Balancing. AI-enhanced KDS dynamically prioritizes orders based on preparation time, table wait duration, and chef workload. Bottleneck detection helps re-route or delay low-priority tasks automatically during rush hours.
  • Voice-Activated Ordering for Staff. AI-powered voice recognition allows waitstaff to place and confirm orders hands-free, reducing manual entry errors. Verbal confirmations with NLP eliminate miscommunication and speed up workflow.
  • Predictive Kitchen Prep Optimization. AI forecasts incoming order types based on historical patterns and current traffic to suggest early prep of high-demand items.Helps reduce wait times and prevent menu shortages during service spikes.
  • AI-powered predictive analytics can suggest optimal staff scheduling, menu adjustments, or upselling recommendations based on traffic patterns.
  • Real-time feedback prompts allow diners to rate their service before leaving, helping staff resolve issues proactively and improve operations on the spot. 

These solutions not only reduce delays and mistakes but also elevate the overall dining experience — making operations more efficient, staff more empowered, and guests more satisfied.

Benefits:

  • 30-50% faster service.
  • Reduced food waste and complaints.

ROI impact:

  • Return in 4-6 months from increased table turnover and reduced remakes.

Challenges:

  • Poor stock visibility.
  • Over-ordering or spoilage.

Solution:

Smart Inventory & Waste Tracking System

  • AI-powered demand forecasting uses historical data, seasonality, booking trends, and events to predict ingredient needs accurately and reduce over-purchasing.
  • Automated inventory tracking systems monitor stock levels in real time, flagging low or surplus items, and streamlining reordering processes.
  • Waste tracking software allows kitchens to log discarded items (e.g., prep waste, spoilage, returned food) and generate reports to identify root causes.
  • Portion control tools such as pre-measured packaging, kitchen scales, and smart dispensers help standardize serving sizes and reduce overuse.
  • Supplier integration platforms allow for just-in-time ordering, helping maintain freshness while minimizing on-hand inventory.

By digitizing inventory and waste management, restaurants and hotel kitchens can reduce costs, operate more sustainably, and ensure higher food quality and consistency.

Benefits:

  • 15-25% reduction in food costs.
  • Improved sustainability.

ROI impact:

  • ROI achieved in 5-7 months through cost reduction.

Challenges:

  • Negative feedback not addressed quickly.
  • Lack of structured guest feedback process.

Solution:

Guest Feedback Automation Platform

  • AI-assisted response tools help create timely, personalized replies to reviews, showing attentiveness and professionalism.
  • Automated review request systems send follow-up emails or SMS messages after checkout or dining, encouraging happy customers to leave public reviews and diverting negative feedback to private channels.
  • Sentiment analysis tools monitor online mentions and reviews in real time, flagging issues early so management can take corrective action before damage spreads.
  • Integrated feedback platforms collect in-stay or in-service opinions via tablets, QR codes, or apps — allowing for immediate issue resolution and recovery.
  • Review score dashboards centralize ratings from multiple platforms, helping businesses track performance trends and set measurable improvement goals. 

By implementing a structured reputation strategy, businesses can build trust, increase visibility, and turn satisfied guests into vocal advocates.

Benefits:

  • 20-30% more positive reviews.
  • Early detection of service issues.

ROI impact:

  • Improved reputation increases bookings; ROI in 3-5 months.

Challenges:

  • Overbookings due to unsynchronized systems.
  • Manual channel updates cause delays.

Solution:

Centralized Channel Manager

  • Channel managers automatically sync availability, rates, and booking details across all platforms — including OTAs, GDS, direct websites, and social media booking tools — ensuring accurate, real-time inventory updates.
  • Integrated booking engines embedded on a business’s website and mobile app encourage direct bookings and reduce reliance on commission-heavy third parties.
  • Centralized customer databases (CDPs or CRMs) collect guest information from all channels, enabling personalized marketing, loyalty tracking, and better service.
  • Dynamic pricing tools ensure rate consistency and optimize pricing based on demand, channel performance, and competition.
  • Analytics dashboards give a holistic view of channel performance, allowing businesses to focus on their most profitable sources and reduce leakage.

With a unified approach, businesses gain full control over their inventory and customer journey, increase operational efficiency, and drive more direct revenue.

Benefits:

  • 100% inventory accuracy.
  • 10-20% increase in direct bookings.

ROI impact:

  • Break-even in 2-4 months through reduced errors and commission savings.

Challenges:

  • Hard to find and retain skilled workers.
  • Manual scheduling is time-consuming.

Solution:

AI-Optimized Staff Scheduling Tool

  • AI-based recruitment tools speed up hiring by screening applicants and identifying best-fit candidates more efficiently.
  • Automated scheduling and labor management software optimize shifts based on predicted demand, reducing overtime and burnout while improving coverage during peak times.
  • Self-service technologies like mobile check-in, ordering kiosks, and digital concierge systems help reduce the burden on front-line staff.
  • Digital onboarding and e-learning platforms enable faster, standardized training that reduces the cost and time needed to bring new hires up to speed.
  • Employee engagement and feedback platforms help measure satisfaction, recognize achievements, and identify areas for improvement — boosting morale and retention.
  • Cross-training programs supported by tech can equip staff to work across departments, increasing flexibility and reducing dependency on specialized roles. 

By integrating the right tools and fostering a positive work culture, hospitality businesses can retain talent, improve service consistency, and remain agile even during labor shortages.

Benefits:

  • 20% improvement in labor efficiency.
  • Reduced overtime and burnout.

ROI impact:

  • ROI within 3-6 months due to higher productivity.

Challenges:

  • Managers can’t monitor key metrics on the go.
  • Slow response to issues or peak demand.

Solution:

Centralized Operations Dashboard

  • Cloud-based Property Management Systems (PMS) with live dashboards give instant access to guest status, room readiness, occupancy rates, and financial metrics across multiple properties or locations.
  • Integrated housekeeping and maintenance apps allow teams to receive live task updates, report issues instantly, and mark jobs complete in real time, improving turnaround and communication.
  • IoT sensors and smart devices (e.g., occupancy sensors, energy monitors, equipment health trackers) provide continuous monitoring and automated alerts for proactive decision-making.
  • Kitchen display systems (KDS) and POS integrations streamline order flow, wait times, and table status, helping restaurants operate more efficiently.
  • Real-time analytics tools track KPIs across departments and locations, enabling agile management and faster response to problems or shifts in demand.

With full operational visibility, businesses can increase efficiency, improve service coordination, reduce downtime, and maintain consistently high guest satisfaction.

Benefits:

  • Faster decision-making.
  • Reduced downtime or delays.

ROI impact:

  • ROI in 4-6 months from increased responsiveness and cost control.

Challenges:

  • Hotel PMS, POS, CRM, and HR tools don’t communicate.
  • Lack of unified reporting.

Solution:

Integrated Hospitality Platform

  • All-in-one hospitality management platforms combine PMS, POS, CRM, housekeeping, maintenance, and accounting into a single interface or integrated ecosystem, enabling data to flow smoothly across departments.
  • API-driven architecture allows businesses to connect best-in-class tools from different vendors while maintaining real-time synchronization of guest profiles, room statuses, inventory, and financial data.
  • Unified communication tools and task management apps (such as internal messaging or shared dashboards) improve collaboration, visibility, and accountability between teams.
  • Mobile access for staff ensures that updates can be made and viewed from anywhere — whether it’s reporting a repair, updating room status, or confirming a booking.
  • Centralized analytics platforms aggregate data across departments, enabling managers to identify trends, spot inefficiencies, and drive cross-functional improvements.

By removing data and communication silos, hospitality businesses can create a more agile, responsive, and guest-centric operation that’s better equipped to meet modern service expectations.

Benefits:

  • Unified data insights.
  • Smoother guest journey.

ROI impact:

  • Break-even within 6-9 months via operational efficiency and reduced IT overhead.

Challenges:

  • Generic campaigns with low response rates.
  • Difficulty measuring campaign ROI.

Solution:

Digital Marketing Suite with Analytics

  • AI-powered marketing platforms analyze guest behavior, booking trends, and preferences to deliver hyper-targeted content and offers via email, SMS, social media, and web retargeting.
  • Dynamic content tools allow businesses to tailor messaging and visuals based on guest segments, geography, past interactions, or even real-time browsing behavior.
  • Social media integration and influencer collaborations amplify brand visibility and trust, especially for attracting younger demographics and international travelers.
  • Loyalty and referral programs are being reimagined to focus on lifestyle alignment and experiential rewards rather than just discounts.
  • Marketing analytics dashboards track campaign performance, customer lifetime value, and attribution paths, enabling smarter, faster decision-making and budget allocation.
  • User-generated content (UGC) and guest reviews are increasingly leveraged in campaigns to build authenticity and social proof.

By upgrading to a modern, data-centric marketing stack, tourism and hospitality businesses can boost conversion, build emotional connections with guests, and stay agile in a fast-changing market.

Benefits:

  • 2-3x improvement in conversion rates.
  • Better targeting and cost control.

ROI impact:

  • Payback in 3-5 months via better ad spend efficiency.

Challenges:

  • Manual coordination leads to errors and double bookings.
  • Lack of visibility for clients.

Solution:

 Event Management Software

  • Centralized event planning platforms consolidate booking, scheduling, room layout, guest lists, and service orders in one place — reducing miscommunication and manual errors.
  • Drag-and-drop function rooms and banquet charts allow for easy visualization and updates of setups, capacities, and equipment.
  • Automated task assignments and timelines ensure each department (e.g., kitchen, AV team, cleaning crew) knows what’s required and when — all in sync with live updates.
  • CRM and PMS integration helps track client preferences, history, and upsell opportunities for repeat business.
  • Mobile access for on-site teams enables real-time coordination, issue tracking, and faster problem resolution during events.
  • Post-event analytics and feedback tools support continuous improvement, budget tracking, and ROI reporting for each event.

By digitizing and integrating the full event lifecycle, businesses can boost event efficiency, improve service consistency, and deliver memorable experiences that drive revenue and client retention.

Benefits:

  • 30-40% reduction in planning time.
  • Enhanced client experience.

ROI impact:

  • ROI in 4-6 months through higher booking volume and efficiency.

Challenges:

  • Rising energy and water costs.
  • Guests demand greener practices.

Solution:

IoT-Based Energy & Resource Management

  • IoT-enabled energy management systems monitor and optimize lighting, heating, cooling, and appliance usage in real time — automatically adjusting to occupancy levels or time of day.
  • Water-saving solutions such as low-flow fixtures, smart irrigation systems, and greywater recycling reduce unnecessary consumption.
  • Waste management platforms track food, packaging, and material waste, allowing businesses to set reduction goals and monitor progress.
  • Smart HVAC systems and occupancy sensors help reduce energy usage in unoccupied rooms or low-traffic areas.
  • Sustainable sourcing and menu design (e.g., local, seasonal, or plant-based options) cut transportation emissions and food waste.
  • Guest-facing eco features like linen reuse programs, digital check-ins, and plastic-free amenities not only reduce impact but also engage guests in sustainability efforts.
  • Green building certifications (LEED, Green Key, etc.) and public sustainability reporting enhance credibility and transparency.

By embedding sustainability into daily operations and adopting measurable, tech-enabled practices, hospitality businesses can cut costs, reduce their environmental impact, and attract the growing market of eco-conscious travelers.

Benefits:

  • 15-25% savings in utility bills.
  • Improved ESG scores and guest perception.

ROI impact:

  • Payback in 6-10 months through utility savings.
Drive ROI with digital transformation in HoReCa.
Artem Babura

VP of Customer Success in Travel and Hospitality

Artem Babura

CUSTOM SOFTWARE SOLUTIONS WE BUILD FOR HOTELS, RESTAURANTS AND CAFÉS

01. Hotel Management System (HMS) Development

We build all-in-one hotel management platforms with reservation engines, front desk automation, housekeeping coordination, and billing modules, enhancing guest experience and operational efficiency.

02. Restaurant POS and Order Management Software

Computools develops modern POS systems for restaurants and cafes with real-time menu updates, table management, multi-device ordering, and payment integrations, speeding up service and improving accuracy.

03. Catering and Event Management Platforms

Our custom catering software handles event scheduling, menu planning, client communication, and logistics, streamlining large-scale operations for caterers and hospitality venues.

04. Inventory and Supply Chain Management

We deliver inventory solutions for kitchens and storerooms that track stock levels, monitor expiration dates, and automate supplier ordering, minimizing waste and ensuring cost control.

05. Guest Engagement and Loyalty App Development

We create branded mobile apps with digital menus, online reservations, personalized promotions, loyalty programs, and feedback tools, driving retention and repeat business across HoReCa outlets.

06. Staff Scheduling and Workforce Management

Our intelligent scheduling tools help hospitality businesses assign shifts, track attendance, and manage HR tasks efficiently, reducing labor costs and improving service consistency.

Take your hospitality operations digital.

CHOOSE HOW YOU WORK WITH US

Consulting

Computools’ IT consulting services offer businesses the expertise to navigate complex digital challenges, ensuring strategic alignment with long-term objectives. We focus on delivering targeted solutions that optimize processes, reduce overhead, and position businesses for data-driven growth.

Software Engineering

Computools’ software engineering services deliver high-performance, custom software solutions for diverse business needs, ensuring seamless integration across platforms. Whether you’re in retail, finance, or logistics, we help businesses reduce operational costs and accelerate growth with a precision-engineered approach.

Dedicated Teams

Our dedicated teams empower businesses by providing skilled IT professionals who integrate directly into your project. With flexible support, we help speed up software project delivery, and drive innovation to keep your business ahead in a competitive landscape.

CX Strategy & Design

We optimize customer journeys to increase engagement, loyalty, and revenue through expert customer experience strategy and data-driven design.

Process Automation

Our automation solutions eliminate manual inefficiencies, optimize resource use, and reduce errors—driving faster, smarter business operations.

Software Modernization

We modernize legacy systems to boost performance, security, and flexibility—helping businesses reduce technical debt and seize new growth opportunities.

EXPERTISE ACROSS THE HORECA TECH ECOSYSTEM

01 / 10
Property & Hospitality Management Systems (PMS)
Point-of-Sale (POS) & Payment Ecosystems
Online Booking & Reservation Platforms
Food Delivery & Aggregator Ecosystems
Workforce & Shift Management
Inventory & Supply Chain Tech
Customer Engagement & Loyalty Platforms
Smart Hospitality & Guest Experience
Review & Reputation Management
Revenue & Channel Management

Oracle Hospitality (Opera)

Mews

Cloudbeds

RoomRaccoon

Square

Toast

Lightspeed

Revel Systems

Clover

OpenTable

Resy

Bookatable

SevenRooms

Uber Eats

DoorDash

Glovo

Deliveroo

Grubhub

Deputy

7shifts

HotSchedules

Planday

MarketMan

Apicbase

SimpleOrder

xtraCHEF

Thanx

Paytronix

Loyalzoo

Punchh

SALTO Systems

Assa Abloy Hospitality

INTELITY

Zaplox

TrustYou

ReviewPro

Revinate

Yext

SiteMinder

Duetto

OTA Insight

Cloudbeds

Testimonials

DISCOVER WHY CLIENTS TRUST COMPUTOOLS
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“The team was very friendly and had the highest level of competence, engagement, and project management.”

user photo
Stanley McAllister
Manager, Project Delivery, Unisys
Country
USA
Industry
Software
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Node.js React PostgreSQL
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools predicted all possible points of our business growth and implemented them into the project.”

user photo
Dr. Bert Carl Schindler
Regional Manager of Business Area, DEIN DENTAL
Country
Germany
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java JPA Servlets jQuery AWS
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“We were highly satisfied with their deep understanding of our fintech processes and their project management was really superb.”

user photo
Renata Patiejūnaitė
Regional Director Europe, iPiD
Country
Luxembourg
Industry
Finance
Budget
$200,000 to $999,999
Type
Mobile App
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Flutter Java Spring
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools is a highly professional company with a skilled and responsive team. Their ability to propose valuable improvements and their dedication to the project made a significant difference.”

user photo
Wolfgang Fuchs
Data Scientist & Product Manager, METOS by Pessl Instruments
Country
Austria
Industry
Agriculture
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
OpenCV TensorFlow React Node.js PostgreSQL Docker Jira Slack
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“The most noteworthy value that stood out was their exceptional experience in developing AI software solutions.”

user photo
Aaron Thompson
Program & Project Manager, NextCare Health Conference
Country
USA
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
.NET C# ASP.NET MVC AZURE ANGULAR
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“We were deeply impressed with their technical expertise, transparency, and flexibility. The team was highly skilled, easy to work with, and always proactive in solving challenges.“

user photo
Todd Jezierski
Create & Deploy, Nike
Country
USA
Industry
Retail
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java Spring PostgreSQL Angular Redis Docker
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools offered non-standard solutions and maximized their investment in our business success.“

user photo
Samuel Ok
Senior Product Manager, Aya Healthcare
Country
USA
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Node.js NestJS PostgreSQL React WebSocket Biometric SDK
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Our company is impressed by their client-first approach and deep niche expertise.”

user photo
Brian Mascarenhas
Co-Founder & CTO, Reset
Country
USA
Industry
Finance
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Python Django PostgreSQL React Redux
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“A very comfortable collaboration and clear communication on every stage of platform development and maintenance.”

user photo
Claus-Peter Müller
Managing Director, NLB Lease&Go
Country
Austria
Industry
Finance
Budget
$50,000 to $199,999
Type
Web Platform
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java Spring Boot PostgreSQL Docker AWS GitLab CI
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“After all these years, Computools never fails to arrive on time and with a quality that never ceases to amaze me. They work well as a team and are adaptable and communicative.”

user photo
Ryan L.
VP of Sales, Western Canada at Fastfrate Group
Country
British Columbia
Industry
Logistics
Budget
$50,000 to $199,999
Type
Web and Mobile App System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Node.js React Native PostgreSQL Docker GitLab CI AWS
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Within the first three months of its use, the designed program by Computools significantly reduced meter reading fraud by over 30%. Additionally, we saw a rise in operational effectiveness. Customer comments highlighted greater billing transparency and speedier service delivery, which contributed to an improvement in customer satisfaction levels.”

user photo
Frank Lindberg
IT Project Manager, European Energy
Country
Denmark
Industry
Energy
Budget
$50,000 to $199,999
Type
Mobile App
Duration
Ongoing
Team Size
5 Specialists
Tech stack
iOS Android Python TensorFlow React Native AWS PostgreSQL
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“They were professional, adapted to our short-notice needs, documented everything, and were transparent.”

user photo
Ben James
CEO, Hunter Healthcare
Country
United Kingdom
Industry
Healthcare
Budget
$50,000 to $199,999
Type
Mobile App
Duration
12 months
Team Size
5 Specialists
Tech stack
iOS Android Kotlin Swift Firebase REST API GitHub Bitrise
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Thanks to Computools, we have seen a 15% growth in sales and a 40% boost in user satisfaction. Our image management has become more efficient, and our diagnostic capabilities have improved. Overall, the team has delivered a high-quality solution that meets our requirements.”

user photo
Quamil Woods
Paralegal, Sonic Healthcare USA
Country
USA
Industry
Consumer Services
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
C++ Python MQTT AWS IoT Core PostgreSQL Scrum
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools has significantly improved our LMS. The team holds regular meetings and provides detailed project reports, keeping us well-informed. We communicate via email, and overall, everything has gone smoothly.”

user photo
Milad Hawsho
CEO & Founder, Pixil
Country
Sweden
Industry
Retail
Budget
$50,000 to $199,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java Spring Boot React TypeScript PostgreSQL Docker
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools worked closely with us to understand our challenges. They developed a platform that integrated seamlessly with our existing infrastructure and Automatic Identification Systems (AIS) to capture private vessel data.”

user photo
Billy Stonerock
Branch Manager, National Trench Safety
Country
USA
Industry
Consumer Services
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Go gRPC React PostgreSQL Redis Docker
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools’ work has had a positive impact on the client’s business. The team is flexible and responsive to the client’s needs. Their expertise has been key to the project’s success. Overall, the engagement has been positive.”

user photo
Kevin Smith
Chairman & CEO, Spine
Country
USA
Industry
Retail
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Go React Redux ClickHouse Kubernetes AWS
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Due to the platform’s use, the new products’ generated go-to-market timeline improves by 20%, cutting down on plan costs and, most importantly, enhancing the connection between the departments. The availability of near real-time information and the enhancement of the speed of decision-making are truly remarkable.”

user photo
David Vinyard
COO, Global Retailers LLC
Country
USA
Industry
Retail
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java Spring Boot Angular Kafka MongoDB GitHub Actions
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Thanks to Computools, we have successfully implemented our system and reduced the need for manual inspections. The team works in regular sprints and keeps us updated on progress. Their personalized approach, ability to listen, adapt, and continuously refine their methods are truly impressive.”

user photo
Philip Hewlett
Sr Leader/COO/VP Operations, East West Railway Company
Country
United Kingdom
Industry
Logistics
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Vue.js Node.js MQTT InfluxDB Redis Docker
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools’ team truly impressed us with their dedication to the project, their ability to adapt to our processes, and their exceptional hard skills. This allowed us to identify many risks in the initial development stages and address some gaps in our processes. Professionalism, contribution, and flexibility are what define Computools. Based on my experience, I strongly recommend Computools for Dedicated Delivery and outsourcing project services!”

user photo
Tim Kett
Director Product at abl solutions GmbH
Country
Germany
Industry
Software
Budget
Confidential
Type
Web and Mobile App System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java React Android iOS Machine Learning SDK
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools has delivered a functional solution that helped us increase revenue fivefold, reduce costs, and boost productivity. The team efficiently manages tasks in Jira and keeps us updated through weekly calls. Their productive approach and strong work ethic truly stand out.”

user photo
Todd Williams
CEO & Chief Strategy Officer, Ensign Street
Country
USA
Industry
Software
Budget
$200,000–$999,999
Type
Web and Mobile App System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java Angular Android iOS
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools’ technical knowledge is impressive.They delivered the product on time, within the agreed budget, and fully aligned with our requirements.”

user photo
Jurijs Ivolga
CEO, SIA Volunge
Country
Latvia
Industry
Software
Budget
$10,000–$49,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java React PostgreSQL
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Thanks to Computools’ efforts, we have seen compliance with deadlines and budget and team scalability as needed. The team has a confident project manager who delivers a professional and organized project. Moreover, Computools has quickly onboarded to the project and delivered fast results.”

user photo
Tannon Mccaleb
Payment & FinTech, Fintech Executive Search Consultants
Country
USA
Industry
Software
Budget
$200,000–$999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java React Redis
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Thanks to the new solution, we’ve significantly reduced manual marketing workflows. Computools manages the project effectively, using Scrum methodology to execute tasks efficiently. Their problem-solving skills and ability to anticipate challenges set them apart from other providers.”

user photo
Brian Lent
Chief Analytics & Data Officer, Auger
Country
USA
Industry
Software
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java React Redis
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools has successfully delivered everything as planned, adding value to the app. The team is highly approachable, tracks progress, and provides real-time updates via Slack. They maintain smooth communication through email and messaging apps, regardless of time zones.”

user photo
Scott Priddy
Process Improvement, General Dynamics Information Technology
Country
USA
Industry
Software
Budget
$200,000–$999,999
Type
Mobile App
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Android iOS Kotlin Jetpack Compose Firebase
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Thanks to Computools, we now have an app that integrates 2,000 users into a single platform, significantly reducing the time spent on data exchange between systems and applications. The team manages our collaboration effectively and quickly adapts to changes. Overall, our experience has been highly successful.”

user photo
Michael Haupt
Engineering VP, Quandoo
Country
Germany
Industry
Software
Budget
$200,000–$999,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Angular Java PostgreSQL
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools has been responsible for creating a novel database and front-end solution, incorporating both the development portal for digital standards and a modern shop for the sale of these standards. Throughout the course of the project, we have been consistently impressed by the professionalism exhibited by the Computools team, as well as their detailed understanding of our client’s processes. Their expertise, commitment to our objectives, and consistent delivery of high-quality work are notable aspects of their service.”

user photo
Bill Holler
Chief Executive Officer TraCert OÜ
Country
Estonia
Industry
Aerospace and Defense
Budget
$200,000 to $999,999
Type
Web and Mobile App System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Vue.js PHP MySQL iOS Android
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product’s enhanced navigation and content linkage.”

user photo
Yulia Kondratyuk
Former Head of Sales & Marketing at Stfalcon LLC
Country
Estonia
Industry
Software
Budget
Confidential
Type
Mobile App
Duration
Less than a month
Team Size
5 Specialists
Tech stack
Java Node.js Express.js Android Redis
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”

user photo
Elad Schiller
Co-Founder and CTO at CASTOR
Country
Israel
Industry
Software
Budget
Confidential
Type
Web Platform
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Angular .NET PostgreSQL Redis Docker
4.5
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.”

user photo
Mona Madbouly
Global Web Officer at British Council
Country
United Kingdom
Industry
Education Services
Budget
$10,000–$49,999
Type
Web Platform
Duration
Ongoing
Team Size
5 Specialists
Tech stack
WordPress PHP jQuery AWS
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“After analyzing our requirements, Computools outlined potential solutions and deadlines for each stage. They designed the user flows and defined the user personas. They built the platform infrastructure and oversaw its implementation. Once we finished development, we conducted usability tests to assess their submitted work. Computools led an organized, agile team that adapted to our evolving needs. They listened to our feedback and managed their time well throughout the project.”

user photo
David Roberts
Founder at ReVerb
Country
USA
Industry
Media
Budget
$50,000–$199,999
Type
Web Platform
Duration
Less than a month
Team Size
5 Specialists
Tech stack
PHP Laravel Vue.js PostgreSQL Docker
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“The application perfectly meets the large-scale demands of the project, with the team creating an effective solution that works well and provides the required level of control. They were communicative, responsive, and proactive throughout the project, demonstrating their experience at all times.”

user photo
Daniel Beasley
CTO at Healthi
Country
USA
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web Platform
Duration
12 months
Team Size
10 Specialists
Tech stack
Java Spring Boot PostgreSQL AWS Docker
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“The Computools team came to us with ideas, and that’s unusual. I’m satisfied that they gave us the right recommendations which are contemporary and relevant for today’s users. Because with other companies on previous projects, it was like pulling teeth to get them to make suggestions. The product received positive feedback even before being implemented and has led to significant customer and revenue growth.”

user photo
Greg Wilson
Chief Executive Officer at Herschel Supply Co
Country
USA
Industry
Retail
Budget
$1,000,000–$9,999,999
Type
Web Platform
Duration
12 months
Team Size
10 Specialists
Tech stack
React Node.js WebRTC PostgreSQL Docker
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“We had to meet a significant increase in the development, so we needed to scale up relatively quickly but cost-effectively. The result definitely meets our expectations. The completed project received positive feedback for features and overall design. They’re very organized from a project management perspective and they’re technically competent. We appreciated their innovativeness, professionalism, and great communication skills. ”

user photo
Joshua Jimenez
CTO at Finna
Country
USA
Industry
Software
Budget
$50,000 to $199,999
Type
Web System
Duration
Less than a month
Team Size
5 Specialists
Tech stack
React Node.js PostgreSQL WebSockets
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Their team has given us strong learning opportunities, and their developers are accommodating and collaborative.”

user photo
Rusell Shumate
owner of data acess company
Country
USA
Industry
Software
Budget
$10,000–$49,999
Type
Mobile App
Duration
Ongoing
Team Size
4 Specialists
Tech stack
iOS Android Node.js Express.js Firebase Stripe
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“We’re satisfied with the quality of work Computools deliver. They listen and try to understand our needs instead of finding new ways to charge us. We appreciate their transparent work structure. They kept us up-to-date regarding their progress throughout the entire development cycle. Knowing the system’s status throughout the coding process put my mind at ease.”

user photo
Brian Hunt
CTO at Pich LLC
Country
USA
Industry
Logistics
Budget
$50,000 to $199,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java Spring Boot PostgreSQL AWS Docker
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”

user photo
Jeremy Brown
CTO at SaaS world
Country
USA
Industry
Software
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
12 Specialists
Tech stack
Node.js PHP React
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“Computools developed software for our business to help automate our processes. Their team is very easy to speak to over Skype, where I can speak directly to a designated client manager, project manager, and the development team.”

user photo
DAVID HUMPSTON
Director Viewpoint Videos
Country
United Kingdom
Industry
Media
Budget
Type
Duration
Ongoing
Team Size
Specialists
Tech stack
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“They were able to reduce the customer entry acquisition process from 2–3 weeks to 48 hours and have completely optimized all business processes. They’re a trustworthy company, full of integrity and great principles. They also communicate well in spite of the distance and resolve problems quickly.”

user photo
SIMON RICKETT
CEO Convertz
Country
United Kingdom
Industry
Capital Markets
Budget
$50,000 to $199,999
Type
Web Platform
Duration
24 months
Team Size
2 Specialists
Tech stack
PHP MySQL REST API jQuery Bootstrap
5.0
gray star gray star gray star gray star gray star
filled star filled star filled star filled star filled star
Verified by Clutch

“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”

user photo
Timothy Henderson
CEO at ViLand
Country
USA
Industry
Software
Budget
$10,000–$49,999
Type
Web System
Duration
Ongoing
Team Size
2 Specialists
Tech stack
PHP Symfony MySQL JavaScript jQuery Bootstrap

RECENTLY DELIVERED HORECA PROJECTS

CONTACT US TO GET
A PROJECT ESTIMATION

Thank you for your message!

WHAT HAPPENS NEXT?

01.
We deeply analyse your request.
02.
We create project roadmap, accelerating your time-to-value.
03.
We co-scope features, minimizing project risk upfront.
04.
We submit a comprehensive project proposal with estimates, timelines, CVs, etc
Trusted by:

OUR EXPERTS’ TRAVEL AND HOSPITALITY INSIGHTS