FASTER CLAIMS AND POLICY PROCESSING
Achieved through workflow automation, digital document management, and AI-driven decision support.
LOWER OPERATIONAL COSTS
Enabled by custom CRM systems, self-service portals, and integrated policy administration tools.
EXPERTS ON BOARD
100% of our insurance clients choose to scale with us, relying on our domain knowledge and compliance-driven development.
PROJECTS DELIVERED
Delivered for insurers, and brokers operating in life, health, and specialty lines across global markets.
AI-powered policy clarity tool
We deliver an AI-powered policy clarity tool that simplifies insurance language and provides real-time explanations. The system offers interactive policy breakdowns, personalized coverage insights, and guided onboarding to help customers understand what they’re buying. It also has an integrated virtual assistant and knowledge bases, multilingual support, CRM integration, and analytics to reduce support load and boost customer confidence.
AI-driven fraud detection system
We deliver AI-driven fraud detection systems that analyze patterns across claims, customer behavior, and third-party data sources to flag suspicious activity in real-time. For detecting false claims such a system leverages machine learning, predictive modeling, and big data analytics. It also integrates with internal systems, external databases, and KYC/AML platforms.
Cloud-based platform with integrated process automation
We deliver modern cloud-based solutions with integrated automation tools that handle repetitive tasks, freeing up human resources for high-value activities, and enable real-time data access across departments. This includes digitizing manual workflows (e.g., policy issuance, renewals, claims), deploying cloud-native CRM and ERP systems. We provide the transitioning of all your legacy infrastructure to the new platform.
Automated compliance monitoring tool
We deliver automated compliance monitoring tools that aggregate and track real-time regulatory updates across jurisdictions. These tools integrate with legal databases, government portals, and internal compliance systems. They provide alerts, risk assessments, and recommended action plans tailored to the insurer’s operations.
AI-driven personalization engines and dynamic loyalty programs
We deploy AI-driven personalization engines that analyze customer behavior, preferences, and life events to offer tailored insurance products and services. We also do the integration of dynamic loyalty programs with gamification, rewards, and referral bonuses to increase engagement and retention.
Personalization Engine Powered by Customer Data and Behavioral Intelligence
We implement a real-time personalization engine that leverages customer data, behavioral signals, and contextual insights to tailor every interaction. By integrating AI-driven segmentation, journey orchestration, and dynamic content delivery, insurers can provide personalized product recommendations, targeted messaging, and adaptive user experiences that evolve with each customer’s needs and lifecycle stage.
Advanced pricing engines
We develop advanced pricing engines to offer real-time, risk-adjusted pricing. By leveraging big data, predictive analytics, and machine learning these systems analyze customer profiles, competitor rates, behavior patterns, and external factors to continuously optimize pricing strategies.
Trust-Building Experience Platform with Transparent Communication and Claims Insights
We deploy a trust-focused experience platform that prioritizes transparency, proactive communication, and fair claims handling. Features include real-time claims tracking, plain-language policy explainers, digital trust indicators, and customer feedback loops. The platform integrates with CRM and analytics tools to monitor satisfaction, identify pain points, and build a consistent, trustworthy brand experience across all channels.
AI-powered policy clarity tool
We deliver an AI-powered policy clarity tool that simplifies insurance language and provides real-time explanations. The system offers interactive policy breakdowns, personalized coverage insights, and guided onboarding to help customers understand what they’re buying. It also has an integrated virtual assistant and knowledge bases, multilingual support, CRM integration, and analytics to reduce support load and boost customer confidence.
AI-driven fraud detection system
We deliver AI-driven fraud detection systems that analyze patterns across claims, customer behavior, and third-party data sources to flag suspicious activity in real-time. For detecting false claims such a system leverages machine learning, predictive modeling, and big data analytics. It also integrates with internal systems, external databases, and KYC/AML platforms.
Cloud-based platform with integrated process automation
We deliver modern cloud-based solutions with integrated automation tools that handle repetitive tasks, freeing up human resources for high-value activities, and enable real-time data access across departments. This includes digitizing manual workflows (e.g., policy issuance, renewals, claims), deploying cloud-native CRM and ERP systems. We provide the transitioning of all your legacy infrastructure to the new platform.
Automated compliance monitoring tool
We deliver automated compliance monitoring tools that aggregate and track real-time regulatory updates across jurisdictions. These tools integrate with legal databases, government portals, and internal compliance systems. They provide alerts, risk assessments, and recommended action plans tailored to the insurer’s operations.
AI-driven personalization engines and dynamic loyalty programs
We deploy AI-driven personalization engines that analyze customer behavior, preferences, and life events to offer tailored insurance products and services. We also do the integration of dynamic loyalty programs with gamification, rewards, and referral bonuses to increase engagement and retention.
Personalization Engine Powered by Customer Data and Behavioral Intelligence
We implement a real-time personalization engine that leverages customer data, behavioral signals, and contextual insights to tailor every interaction. By integrating AI-driven segmentation, journey orchestration, and dynamic content delivery, insurers can provide personalized product recommendations, targeted messaging, and adaptive user experiences that evolve with each customer’s needs and lifecycle stage.
Advanced pricing engines
We develop advanced pricing engines to offer real-time, risk-adjusted pricing. By leveraging big data, predictive analytics, and machine learning these systems analyze customer profiles, competitor rates, behavior patterns, and external factors to continuously optimize pricing strategies.
Trust-Building Experience Platform with Transparent Communication and Claims Insights
We deploy a trust-focused experience platform that prioritizes transparency, proactive communication, and fair claims handling. Features include real-time claims tracking, plain-language policy explainers, digital trust indicators, and customer feedback loops. The platform integrates with CRM and analytics tools to monitor satisfaction, identify pain points, and build a consistent, trustworthy brand experience across all channels.
VP of Customer Success in Finance
We build flexible, cloud-native policy management systems that handle the entire policy lifecycle, from onboarding and underwriting to renewals and endorsements, enabling faster operations and improved customer service across life, health, and P&C insurance.
Computools delivers automated claims platforms with FNOL submission, fraud detection, document handling, and real-time claim tracking, reducing processing time, improving transparency, and increasing policyholder satisfaction.
We implement AI-driven underwriting engines that pull real-time data, evaluate risk profiles, and generate instant decisions, enhancing accuracy, reducing manual workload, and accelerating policy issuance.
Our insurance-specific CRM platforms centralize customer data, personalize engagement, and automate workflows for cross-selling, renewals, and claims follow-ups, empowering agents and boosting customer retention.
We develop customizable quote and rating engines that support real-time premium calculations, multi-product comparisons, and dynamic pricing models, driving speed and accuracy in policy quoting.
We design intuitive, feature-rich mobile apps for policyholders and agents with capabilities like policy access, digital ID cards, claim submissions, push notifications, and live chat, enabling seamless, omnichannel customer engagement.
“The team was very friendly and had the highest level of competence, engagement, and project management.”
“Computools predicted all possible points of our business growth and implemented them into the project.”
“We were highly satisfied with their deep understanding of our fintech processes and their project management was really superb.”
“Computools is a highly professional company with a skilled and responsive team. Their ability to propose valuable improvements and their dedication to the project made a significant difference.”
“The most noteworthy value that stood out was their exceptional experience in developing AI software solutions.”
“We were deeply impressed with their technical expertise, transparency, and flexibility. The team was highly skilled, easy to work with, and always proactive in solving challenges.“
“Computools offered non-standard solutions and maximized their investment in our business success.“
“Our company is impressed by their client-first approach and deep niche expertise.”
“A very comfortable collaboration and clear communication on every stage of platform development and maintenance.”
“After all these years, Computools never fails to arrive on time and with a quality that never ceases to amaze me. They work well as a team and are adaptable and communicative.”
“Within the first three months of its use, the designed program by Computools significantly reduced meter reading fraud by over 30%. Additionally, we saw a rise in operational effectiveness. Customer comments highlighted greater billing transparency and speedier service delivery, which contributed to an improvement in customer satisfaction levels.”
“They were professional, adapted to our short-notice needs, documented everything, and were transparent.”
“Thanks to Computools, we have seen a 15% growth in sales and a 40% boost in user satisfaction. Our image management has become more efficient, and our diagnostic capabilities have improved. Overall, the team has delivered a high-quality solution that meets our requirements.”
“Computools has significantly improved our LMS. The team holds regular meetings and provides detailed project reports, keeping us well-informed. We communicate via email, and overall, everything has gone smoothly.”
“Computools worked closely with us to understand our challenges. They developed a platform that integrated seamlessly with our existing infrastructure and Automatic Identification Systems (AIS) to capture private vessel data.”
“Computools’ work has had a positive impact on the client’s business. The team is flexible and responsive to the client’s needs. Their expertise has been key to the project’s success. Overall, the engagement has been positive.”
“Due to the platform’s use, the new products’ generated go-to-market timeline improves by 20%, cutting down on plan costs and, most importantly, enhancing the connection between the departments. The availability of near real-time information and the enhancement of the speed of decision-making are truly remarkable.”
“Thanks to Computools, we have successfully implemented our system and reduced the need for manual inspections. The team works in regular sprints and keeps us updated on progress. Their personalized approach, ability to listen, adapt, and continuously refine their methods are truly impressive.”
“Computools’ team truly impressed us with their dedication to the project, their ability to adapt to our processes, and their exceptional hard skills. This allowed us to identify many risks in the initial development stages and address some gaps in our processes. Professionalism, contribution, and flexibility are what define Computools. Based on my experience, I strongly recommend Computools for Dedicated Delivery and outsourcing project services!”
“Computools has delivered a functional solution that helped us increase revenue fivefold, reduce costs, and boost productivity. The team efficiently manages tasks in Jira and keeps us updated through weekly calls. Their productive approach and strong work ethic truly stand out.”
“Computools’ technical knowledge is impressive.They delivered the product on time, within the agreed budget, and fully aligned with our requirements.”
“Thanks to Computools’ efforts, we have seen compliance with deadlines and budget and team scalability as needed. The team has a confident project manager who delivers a professional and organized project. Moreover, Computools has quickly onboarded to the project and delivered fast results.”
“Thanks to the new solution, we’ve significantly reduced manual marketing workflows. Computools manages the project effectively, using Scrum methodology to execute tasks efficiently. Their problem-solving skills and ability to anticipate challenges set them apart from other providers.”
“Computools has successfully delivered everything as planned, adding value to the app. The team is highly approachable, tracks progress, and provides real-time updates via Slack. They maintain smooth communication through email and messaging apps, regardless of time zones.”
“Thanks to Computools, we now have an app that integrates 2,000 users into a single platform, significantly reducing the time spent on data exchange between systems and applications. The team manages our collaboration effectively and quickly adapts to changes. Overall, our experience has been highly successful.”
“Computools has been responsible for creating a novel database and front-end solution, incorporating both the development portal for digital standards and a modern shop for the sale of these standards. Throughout the course of the project, we have been consistently impressed by the professionalism exhibited by the Computools team, as well as their detailed understanding of our client’s processes. Their expertise, commitment to our objectives, and consistent delivery of high-quality work are notable aspects of their service.”
“Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product’s enhanced navigation and content linkage.”
“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”
“Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.”
“After analyzing our requirements, Computools outlined potential solutions and deadlines for each stage. They designed the user flows and defined the user personas. They built the platform infrastructure and oversaw its implementation. Once we finished development, we conducted usability tests to assess their submitted work. Computools led an organized, agile team that adapted to our evolving needs. They listened to our feedback and managed their time well throughout the project.”
“The application perfectly meets the large-scale demands of the project, with the team creating an effective solution that works well and provides the required level of control. They were communicative, responsive, and proactive throughout the project, demonstrating their experience at all times.”
“The Computools team came to us with ideas, and that’s unusual. I’m satisfied that they gave us the right recommendations which are contemporary and relevant for today’s users. Because with other companies on previous projects, it was like pulling teeth to get them to make suggestions. The product received positive feedback even before being implemented and has led to significant customer and revenue growth.”
“We had to meet a significant increase in the development, so we needed to scale up relatively quickly but cost-effectively. The result definitely meets our expectations. The completed project received positive feedback for features and overall design. They’re very organized from a project management perspective and they’re technically competent. We appreciated their innovativeness, professionalism, and great communication skills. ”
“Their team has given us strong learning opportunities, and their developers are accommodating and collaborative.”
“We’re satisfied with the quality of work Computools deliver. They listen and try to understand our needs instead of finding new ways to charge us. We appreciate their transparent work structure. They kept us up-to-date regarding their progress throughout the entire development cycle. Knowing the system’s status throughout the coding process put my mind at ease.”
“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”
“Computools developed software for our business to help automate our processes. Their team is very easy to speak to over Skype, where I can speak directly to a designated client manager, project manager, and the development team.”
“They were able to reduce the customer entry acquisition process from 2–3 weeks to 48 hours and have completely optimized all business processes. They’re a trustworthy company, full of integrity and great principles. They also communicate well in spite of the distance and resolve problems quickly.”
“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”
Computools implements AI for predictive underwriting, automated claims processing, fraud detection, customer behavior analytics, and real-time risk scoring. Additionally, we deploy AI agents to handle routine tasks like policy inquiries, quote generation, claims triage, and customer support, freeing up human agents to focus on complex cases. These AI-driven features help insurers accelerate processing times, reduce operational costs, and deliver more personalized customer experiences.
Yes. All solutions are designed to comply with industry standards like HIPAA, GDPR, PCI DSS, and region-specific insurance regulations. We build secure platforms with role-based access, encryption, audit trails, and built-in compliance reporting.
Most projects are completed within 3 to 12 months depending on scope and complexity.
Computools designs custom insurance software for carriers, brokers, MGAs, TPAs, and insurtech startups across life, health, auto, property, and commercial insurance sectors. We serve clients globally, with successful projects delivered across North America, Europe, Asia, and the Middle East, supporting both regional insurers and multinational enterprises in their digital transformation initiatives.
Absolutely. Our team ensures seamless integration with core insurance systems, CRM/ERP software, document management tools, payment gateways, and third-party data providers, enabling a unified, data-driven insurance ecosystem.