“We’re not sure how customers move from interest to purchase.”
Computools maps end-to-end journeys, ensuring every step naturally drives toward conversion.
“What customers experience doesn’t match what we promise.”
We align every interaction with your brand’s goals, increasing trust and conversion rates.
“Customers abandon before they buy or sign up.”
Computools removes friction points, streamlining experiences for maximum conversion impact.
“Our interactions feel generic and don’t resonate with users.”
We design personalization strategies that make every touchpoint relevant and persuasive.
“Customers get a different experience on each platform.”
Computools creates cohesive, seamless experiences across all channels.
“We don’t know what’s driving or blocking conversions.”
We implement research and analytics to turn customer insights into high-performing experiences.
“Our interface looks dated and underperforms.”
Computools redesigns interfaces for modern aesthetics, usability, and conversion focus.
“Customers buy once but don’t return.”
We design post-purchase journeys that turn buyers into repeat customers.
“We can’t measure the impact of our experience changes.”
Computools defines measurable KPIs to track and optimize conversion performance.
“Our experience might exclude or frustrate some customers.”
We integrate compliance and accessibility best practices into every design.
We analyze the complete customer journey, identifying friction points, drop-offs, and opportunities to guide users seamlessly from first interaction to conversion.
We ensure consistent, connected interactions across web, mobile, in-store, and customer support channels, building trust and brand loyalty at every step.
Computools designs tailored experiences based on user behavior, preferences, and purchase history, increasing engagement, upsells, and repeat sales.
Our team uses behavioral data, analytics, and research to segment your audience into clear groups, enabling tailored messaging, personalized offers, and experiences that drive higher conversions.
We create intuitive, visually compelling interfaces and user flows that make actions simple, reduce abandonment, and keep customers engaged.
Post-launch, we monitor performance, analyze KPIs, and adapt your CX strategy to evolving customer expectations and market trends, keeping your experience competitive and conversion-focused.
Chief Delivery Officer
Computools is a global software engineering and consulting company with 250+ engineers, 400+ delivered projects, ISO 9001/27001 certifications, GDPR & HIPAA compliance, Microsoft and AWS Partner status—trusted by Visa, Epson, IBM, Dior, Bombardier and the British Council
Total Projects Delivered
400+ projects delivered by Computools, but it’s not just a number. Each one represents a unique business story, shaped by challenges, goals, and real impact.
Experts
Tap into the power of 250+ certified experts with strong tech skills and deep industry-specific expertise. From startups to Fortune 500s, we deliver high-impact software solutions globally, on time and at scale.
Rating on Clutch
Rated 4.9/5 on Clutch by clients worldwide for reliability, performance, and results. Trusted by global businesses to consistently deliver real value.
We work with stakeholders to define clear business objectives and measurable KPIs, ensuring every design decision supports your strategic vision.
We analyze current and potential users, uncover their needs, and understand the context of how they interact with your product.
We study how your audience engages with similar products to identify opportunities for differentiation and competitive advantage.
We assess how competitors address similar challenges, enabling you to showcase your strengths through both marketing and technology.
We compile insights into strategic frameworks like Product Canvas and collaborate with you to outline a clear roadmap.
We create prototypes, gather user feedback, run A/B tests, and use the results to refine the roadmap and guide development.
“The team was very friendly and had the highest level of competence, engagement, and project management.”
“Computools predicted all possible points of our business growth and implemented them into the project.”
“We were highly satisfied with their deep understanding of our fintech processes and their project management was really superb.”
“Computools is a highly professional company with a skilled and responsive team. Their ability to propose valuable improvements and their dedication to the project made a significant difference.”
“The most noteworthy value that stood out was their exceptional experience in developing AI software solutions.”
“We were deeply impressed with their technical expertise, transparency, and flexibility. The team was highly skilled, easy to work with, and always proactive in solving challenges.“
“Computools offered non-standard solutions and maximized their investment in our business success.“
“Our company is impressed by their client-first approach and deep niche expertise.”
“A very comfortable collaboration and clear communication on every stage of platform development and maintenance.”
“After all these years, Computools never fails to arrive on time and with a quality that never ceases to amaze me. They work well as a team and are adaptable and communicative.”
“Within the first three months of its use, the designed program by Computools significantly reduced meter reading fraud by over 30%. Additionally, we saw a rise in operational effectiveness. Customer comments highlighted greater billing transparency and speedier service delivery, which contributed to an improvement in customer satisfaction levels.”
“They were professional, adapted to our short-notice needs, documented everything, and were transparent.”
“Thanks to Computools, we have seen a 15% growth in sales and a 40% boost in user satisfaction. Our image management has become more efficient, and our diagnostic capabilities have improved. Overall, the team has delivered a high-quality solution that meets our requirements.”
“Computools has significantly improved our LMS. The team holds regular meetings and provides detailed project reports, keeping us well-informed. We communicate via email, and overall, everything has gone smoothly.”
“Computools worked closely with us to understand our challenges. They developed a platform that integrated seamlessly with our existing infrastructure and Automatic Identification Systems (AIS) to capture private vessel data.”
“Computools’ work has had a positive impact on the client’s business. The team is flexible and responsive to the client’s needs. Their expertise has been key to the project’s success. Overall, the engagement has been positive.”
“Due to the platform’s use, the new products’ generated go-to-market timeline improves by 20%, cutting down on plan costs and, most importantly, enhancing the connection between the departments. The availability of near real-time information and the enhancement of the speed of decision-making are truly remarkable.”
“Thanks to Computools, we have successfully implemented our system and reduced the need for manual inspections. The team works in regular sprints and keeps us updated on progress. Their personalized approach, ability to listen, adapt, and continuously refine their methods are truly impressive.”
“Computools’ team truly impressed us with their dedication to the project, their ability to adapt to our processes, and their exceptional hard skills. This allowed us to identify many risks in the initial development stages and address some gaps in our processes. Professionalism, contribution, and flexibility are what define Computools. Based on my experience, I strongly recommend Computools for Dedicated Delivery and outsourcing project services!”
“Computools has delivered a functional solution that helped us increase revenue fivefold, reduce costs, and boost productivity. The team efficiently manages tasks in Jira and keeps us updated through weekly calls. Their productive approach and strong work ethic truly stand out.”
“Computools’ technical knowledge is impressive.They delivered the product on time, within the agreed budget, and fully aligned with our requirements.”
“Thanks to Computools’ efforts, we have seen compliance with deadlines and budget and team scalability as needed. The team has a confident project manager who delivers a professional and organized project. Moreover, Computools has quickly onboarded to the project and delivered fast results.”
“Thanks to the new solution, we’ve significantly reduced manual marketing workflows. Computools manages the project effectively, using Scrum methodology to execute tasks efficiently. Their problem-solving skills and ability to anticipate challenges set them apart from other providers.”
“Computools has successfully delivered everything as planned, adding value to the app. The team is highly approachable, tracks progress, and provides real-time updates via Slack. They maintain smooth communication through email and messaging apps, regardless of time zones.”
“Thanks to Computools, we now have an app that integrates 2,000 users into a single platform, significantly reducing the time spent on data exchange between systems and applications. The team manages our collaboration effectively and quickly adapts to changes. Overall, our experience has been highly successful.”
“Computools has been responsible for creating a novel database and front-end solution, incorporating both the development portal for digital standards and a modern shop for the sale of these standards. Throughout the course of the project, we have been consistently impressed by the professionalism exhibited by the Computools team, as well as their detailed understanding of our client’s processes. Their expertise, commitment to our objectives, and consistent delivery of high-quality work are notable aspects of their service.”
“Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product’s enhanced navigation and content linkage.”
“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”
“Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.”
“After analyzing our requirements, Computools outlined potential solutions and deadlines for each stage. They designed the user flows and defined the user personas. They built the platform infrastructure and oversaw its implementation. Once we finished development, we conducted usability tests to assess their submitted work. Computools led an organized, agile team that adapted to our evolving needs. They listened to our feedback and managed their time well throughout the project.”
“The application perfectly meets the large-scale demands of the project, with the team creating an effective solution that works well and provides the required level of control. They were communicative, responsive, and proactive throughout the project, demonstrating their experience at all times.”
“The Computools team came to us with ideas, and that’s unusual. I’m satisfied that they gave us the right recommendations which are contemporary and relevant for today’s users. Because with other companies on previous projects, it was like pulling teeth to get them to make suggestions. The product received positive feedback even before being implemented and has led to significant customer and revenue growth.”
“We had to meet a significant increase in the development, so we needed to scale up relatively quickly but cost-effectively. The result definitely meets our expectations. The completed project received positive feedback for features and overall design. They’re very organized from a project management perspective and they’re technically competent. We appreciated their innovativeness, professionalism, and great communication skills. ”
“Their team has given us strong learning opportunities, and their developers are accommodating and collaborative.”
“We’re satisfied with the quality of work Computools deliver. They listen and try to understand our needs instead of finding new ways to charge us. We appreciate their transparent work structure. They kept us up-to-date regarding their progress throughout the entire development cycle. Knowing the system’s status throughout the coding process put my mind at ease.”
“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”
“Computools developed software for our business to help automate our processes. Their team is very easy to speak to over Skype, where I can speak directly to a designated client manager, project manager, and the development team.”
“They were able to reduce the customer entry acquisition process from 2–3 weeks to 48 hours and have completely optimized all business processes. They’re a trustworthy company, full of integrity and great principles. They also communicate well in spite of the distance and resolve problems quickly.”
“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”
01.
We deliver high-quality software solutions on time and within scope. Our approach combines efficient resource management, process optimization, and cutting-edge technologies. We stay aligned with industry best practices and continuously adopt the latest tech trends to ensure top-tier service.
02.
Open communication and honest reporting are core to how we work. We provide full visibility into project timelines, financials, and progress. Transparent collaboration builds trust, and trust drives successful, long-term partnerships.
03.
We align our work with your strategic business objectives. From defining success metrics to adapting responsibilities and workflows, our team is accountable, flexible, and focused on achieving strong results for your organization.
04.
We adapt to each client’s unique needs with personalized approaches and scalable processes. By investing in our team’s professional skills and innovative methods, we ensure our services evolve to meet your goals, and outperform expectations.
CX Design typically includes customer journey mapping, service blueprinting, UX/UI design, personalization strategies, and omnichannel integration. These elements work together to create consistent, enjoyable experiences across all digital and physical channels.
UX focuses on how users interact with a specific product or service, while CX covers the entire brand experience across all touchpoints. UX is one piece of the larger CX puzzle, which also includes customer service, brand communication, and emotional engagement.
Yes. We design localized, culturally relevant experiences that resonate with diverse markets while maintaining a unified brand identity, essential for companies operating in multiple regions.
Absolutely. We design enhancements that fit into your CRM, CMS, analytics, and support tools without unnecessary system replacements.
Computools | 341 Raven Cir, Camden Wyoming, Delaware 19934, US
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