FASTER BOOKING & CHECK-IN PROCESSES
Achieved through custom booking engines, PMS integration, and automated front desk solutions.
REDUCTION IN OPERATIONAL COSTS
Enabled by workflow automation for reservations, housekeeping, and guest services.
EXPERTS ON BOARD
100% of our hospitality clients partner with us long-term to deliver exceptional guest experiences.
PROJECTS DELIVERED GLOBALLY
Custom software powering digital transformation for hotels, resorts, and travel platforms worldwide.
Online Booking & Reservation System
We develop powerful online booking platforms that centralize availability, support real-time updates, and automate confirmations across all channels from website to mobile and third-party integrations. Our solutions enable dynamic pricing, easy inventory management, and a seamless customer and staff experience.
Guest Experience Management Software
We develop guest experience platforms that collect and analyze customer data to deliver hyper-personalized journeys from booking to post-stay. Our solutions recommend relevant services, tailor real-time offers, and integrate seamlessly with loyalty systems to boost retention and satisfaction.
Hotel Property Management System (PMS)
We build intelligent Property Management Systems that unify core hotel functions into a single platform. From automated room assignment and housekeeping updates to real-time billing and guest communication, our PMS solutions reduce operational load and elevate service quality.
Travel Planning & Itinerary Software
We develop Travel Planning & Itinerary Software that consolidates flights, accommodations, ground transport, and activities into a single, intuitive interface. This solution enhances the traveler experience, simplifies trip coordination, and provides real-time updates throughout the journey.
Custom Mobile App for Guests & Travelers
We develop custom mobile apps that elevate the guest experience with contactless check-in/out, smart room controls, digital concierge services, and personalized in-stay offers. These solutions are fully branded and integrated into your property management and CRM systems.
Hospitality eCommerce & Website Solutions
We design and develop SEO-optimized, mobile-first websites with integrated booking engines and payment systems. These platforms improve conversion, reduce OTA dependence, and give hospitality brands complete control over the guest journey.
Review & Reputation Management Software
We create intelligent platforms that consolidate guest reviews from all primary sources, analyze sentiment trends, and automate personalized responses. This enables brands to build trust, enhance service quality, and proactively manage their online reputation.
Chatbot & Virtual Concierge Software
We build AI-powered messaging solutions that handle guest inquiries, reservations, service requests, and FAQs 24/7. Integrated across channels (web, mobile, social), they ensure instant, personalized support while reducing staff workload.
Workforce Management Software for Hospitality
We develop intelligent workforce management platforms that automate scheduling, track real-time attendance, and streamline payroll. Integrated tools help managers forecast demand, assign shifts fairly, and reduce manual admin work.
Multi-Property Management Solutions
We build scalable platforms that centralize operations, unify reporting, and enforce brand standards across multiple hotels or franchises. Our systems enable corporate oversight while allowing local flexibility, ensuring consistent, high-quality service everywhere.
Online Booking & Reservation System
We develop powerful online booking platforms that centralize availability, support real-time updates, and automate confirmations across all channels from website to mobile and third-party integrations. Our solutions enable dynamic pricing, easy inventory management, and a seamless customer and staff experience.
Guest Experience Management Software
We develop guest experience platforms that collect and analyze customer data to deliver hyper-personalized journeys from booking to post-stay. Our solutions recommend relevant services, tailor real-time offers, and integrate seamlessly with loyalty systems to boost retention and satisfaction.
Hotel Property Management System (PMS)
We build intelligent Property Management Systems that unify core hotel functions into a single platform. From automated room assignment and housekeeping updates to real-time billing and guest communication, our PMS solutions reduce operational load and elevate service quality.
Travel Planning & Itinerary Software
We develop Travel Planning & Itinerary Software that consolidates flights, accommodations, ground transport, and activities into a single, intuitive interface. This solution enhances the traveler experience, simplifies trip coordination, and provides real-time updates throughout the journey.
Custom Mobile App for Guests & Travelers
We develop custom mobile apps that elevate the guest experience with contactless check-in/out, smart room controls, digital concierge services, and personalized in-stay offers. These solutions are fully branded and integrated into your property management and CRM systems.
Hospitality eCommerce & Website Solutions
We design and develop SEO-optimized, mobile-first websites with integrated booking engines and payment systems. These platforms improve conversion, reduce OTA dependence, and give hospitality brands complete control over the guest journey.
Review & Reputation Management Software
We create intelligent platforms that consolidate guest reviews from all primary sources, analyze sentiment trends, and automate personalized responses. This enables brands to build trust, enhance service quality, and proactively manage their online reputation.
Chatbot & Virtual Concierge Software
We build AI-powered messaging solutions that handle guest inquiries, reservations, service requests, and FAQs 24/7. Integrated across channels (web, mobile, social), they ensure instant, personalized support while reducing staff workload.
Workforce Management Software for Hospitality
We develop intelligent workforce management platforms that automate scheduling, track real-time attendance, and streamline payroll. Integrated tools help managers forecast demand, assign shifts fairly, and reduce manual admin work.
Multi-Property Management Solutions
We build scalable platforms that centralize operations, unify reporting, and enforce brand standards across multiple hotels or franchises. Our systems enable corporate oversight while allowing local flexibility, ensuring consistent, high-quality service everywhere.
Computools develops custom travel booking software solutions with real-time hotel, flight, car rental, and tour reservations. Our platforms support OTA integrations, multi-currency payments, and secure online booking experiences.
We deliver scalable hotel management systems including Property Management Systems (PMS), Central Reservation Systems (CRS), and hotel operations software. These platforms manage front desk operations, guest services, housekeeping, and billing in one interface.
Computools creates feature-rich travel mobile applications for itinerary planning, instant booking, in-app payments, loyalty program access, and real-time location-based services.
We develop flexible payment management systems for the travel and hospitality industry that support multi-currency billing, digital wallets, refund automation, and integration with major payment gateways.
Computools designs tailored CRM software for hotels and travel companies to manage guest data, booking history, communications, loyalty rewards, and personalized marketing campaigns.
We build advanced customer loyalty and engagement platforms that increase guest retention through rewards programs, personalized offers, referral systems, and omnichannel engagement tools.
Artem leads digital initiatives in Travel and Hospitality, aligning innovative technology with business strategy. He oversees strategy localization to tackle regional business challenges, ensuring all transformation efforts are targeted and effective.
Artem Babura
VP of Customer Success in Travel and Hospitality
Oleg specializes in marine logistics, air cargo ecosystems, and the travel industry helping global air cargo companies, port authorities, and hospitality providers modernize operations through strategic digital innovation.
Oleg Balliiet
VP of Customer Success in Logistics and Travel and Hospitality
For over a decade, Oleg has successfully led our delivery department, ensuring every software solution not only aligns with clients’ strategic goals but also unlocks new growth opportunities and long-term value.
Oleg Svet
Chief Delivery Officer
“The team was very friendly and had the highest level of competence, engagement, and project management.”
“Computools predicted all possible points of our business growth and implemented them into the project.”
“We were highly satisfied with their deep understanding of our fintech processes and their project management was really superb.”
“Computools is a highly professional company with a skilled and responsive team. Their ability to propose valuable improvements and their dedication to the project made a significant difference.”
“The most noteworthy value that stood out was their exceptional experience in developing AI software solutions.”
“We were deeply impressed with their technical expertise, transparency, and flexibility. The team was highly skilled, easy to work with, and always proactive in solving challenges.“
“Computools offered non-standard solutions and maximized their investment in our business success.“
“Our company is impressed by their client-first approach and deep niche expertise.”
“A very comfortable collaboration and clear communication on every stage of platform development and maintenance.”
“After all these years, Computools never fails to arrive on time and with a quality that never ceases to amaze me. They work well as a team and are adaptable and communicative.”
“Within the first three months of its use, the designed program by Computools significantly reduced meter reading fraud by over 30%. Additionally, we saw a rise in operational effectiveness. Customer comments highlighted greater billing transparency and speedier service delivery, which contributed to an improvement in customer satisfaction levels.”
“They were professional, adapted to our short-notice needs, documented everything, and were transparent.”
“Thanks to Computools, we have seen a 15% growth in sales and a 40% boost in user satisfaction. Our image management has become more efficient, and our diagnostic capabilities have improved. Overall, the team has delivered a high-quality solution that meets our requirements.”
“Computools has significantly improved our LMS. The team holds regular meetings and provides detailed project reports, keeping us well-informed. We communicate via email, and overall, everything has gone smoothly.”
“Computools worked closely with us to understand our challenges. They developed a platform that integrated seamlessly with our existing infrastructure and Automatic Identification Systems (AIS) to capture private vessel data.”
“Computools’ work has had a positive impact on the client’s business. The team is flexible and responsive to the client’s needs. Their expertise has been key to the project’s success. Overall, the engagement has been positive.”
“Due to the platform’s use, the new products’ generated go-to-market timeline improves by 20%, cutting down on plan costs and, most importantly, enhancing the connection between the departments. The availability of near real-time information and the enhancement of the speed of decision-making are truly remarkable.”
“Thanks to Computools, we have successfully implemented our system and reduced the need for manual inspections. The team works in regular sprints and keeps us updated on progress. Their personalized approach, ability to listen, adapt, and continuously refine their methods are truly impressive.”
“Computools’ team truly impressed us with their dedication to the project, their ability to adapt to our processes, and their exceptional hard skills. This allowed us to identify many risks in the initial development stages and address some gaps in our processes. Professionalism, contribution, and flexibility are what define Computools. Based on my experience, I strongly recommend Computools for Dedicated Delivery and outsourcing project services!”
“Computools has delivered a functional solution that helped us increase revenue fivefold, reduce costs, and boost productivity. The team efficiently manages tasks in Jira and keeps us updated through weekly calls. Their productive approach and strong work ethic truly stand out.”
“Computools’ technical knowledge is impressive.They delivered the product on time, within the agreed budget, and fully aligned with our requirements.”
“Thanks to Computools’ efforts, we have seen compliance with deadlines and budget and team scalability as needed. The team has a confident project manager who delivers a professional and organized project. Moreover, Computools has quickly onboarded to the project and delivered fast results.”
“Thanks to the new solution, we’ve significantly reduced manual marketing workflows. Computools manages the project effectively, using Scrum methodology to execute tasks efficiently. Their problem-solving skills and ability to anticipate challenges set them apart from other providers.”
“Computools has successfully delivered everything as planned, adding value to the app. The team is highly approachable, tracks progress, and provides real-time updates via Slack. They maintain smooth communication through email and messaging apps, regardless of time zones.”
“Thanks to Computools, we now have an app that integrates 2,000 users into a single platform, significantly reducing the time spent on data exchange between systems and applications. The team manages our collaboration effectively and quickly adapts to changes. Overall, our experience has been highly successful.”
“Computools has been responsible for creating a novel database and front-end solution, incorporating both the development portal for digital standards and a modern shop for the sale of these standards. Throughout the course of the project, we have been consistently impressed by the professionalism exhibited by the Computools team, as well as their detailed understanding of our client’s processes. Their expertise, commitment to our objectives, and consistent delivery of high-quality work are notable aspects of their service.”
“Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product’s enhanced navigation and content linkage.”
“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”
“Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.”
“After analyzing our requirements, Computools outlined potential solutions and deadlines for each stage. They designed the user flows and defined the user personas. They built the platform infrastructure and oversaw its implementation. Once we finished development, we conducted usability tests to assess their submitted work. Computools led an organized, agile team that adapted to our evolving needs. They listened to our feedback and managed their time well throughout the project.”
“The application perfectly meets the large-scale demands of the project, with the team creating an effective solution that works well and provides the required level of control. They were communicative, responsive, and proactive throughout the project, demonstrating their experience at all times.”
“The Computools team came to us with ideas, and that’s unusual. I’m satisfied that they gave us the right recommendations which are contemporary and relevant for today’s users. Because with other companies on previous projects, it was like pulling teeth to get them to make suggestions. The product received positive feedback even before being implemented and has led to significant customer and revenue growth.”
“We had to meet a significant increase in the development, so we needed to scale up relatively quickly but cost-effectively. The result definitely meets our expectations. The completed project received positive feedback for features and overall design. They’re very organized from a project management perspective and they’re technically competent. We appreciated their innovativeness, professionalism, and great communication skills. ”
“Their team has given us strong learning opportunities, and their developers are accommodating and collaborative.”
“We’re satisfied with the quality of work Computools deliver. They listen and try to understand our needs instead of finding new ways to charge us. We appreciate their transparent work structure. They kept us up-to-date regarding their progress throughout the entire development cycle. Knowing the system’s status throughout the coding process put my mind at ease.”
“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”
“Computools developed software for our business to help automate our processes. Their team is very easy to speak to over Skype, where I can speak directly to a designated client manager, project manager, and the development team.”
“They were able to reduce the customer entry acquisition process from 2–3 weeks to 48 hours and have completely optimized all business processes. They’re a trustworthy company, full of integrity and great principles. They also communicate well in spite of the distance and resolve problems quickly.”
“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”
Chief Delivery Officer
Computools offers custom travel and hospitality software development services tailored for hotels, resorts, travel agencies, and tourism platforms. Our solutions include online booking engines, property management systems (PMS), customer relationship management (CRM) systems, mobile travel apps, guest engagement platforms, travel management systems, channel management software, restaurant and room service apps, housekeeping and maintenance tools, revenue management systems, and integrations with GDS, OTAs, and payment gateways.
We develop intuitive and personalized hospitality software solutions that streamline check-ins, enable mobile room controls, and offer tailored promotions to improve guest satisfaction and loyalty.
Yes, we specialize in integrating travel booking software with global distribution systems (GDS), payment gateways, and other third-party APIs to ensure seamless and real-time booking experiences.
Security is critical in travel software development; we implement strong encryption, PCI DSS compliance, and secure payment processing to protect customer data and transactions.
Computools provides scalable and flexible custom travel software solutions that support dynamic pricing, multi-currency payments, and AI-powered analytics to optimize revenue and operational efficiency for travel businesses.
The delivery time for custom travel software development varies depending on multiple factors such as project complexity, feature set, integration requirements, and client feedback. Typically, projects take between 4 to 9 months from initial planning to deployment.