Travel and Hospitality Software Development Services

We deliver custom travel and hospitality software for hotels, resorts, travel agencies, and tourism startups covering booking engines, guest apps, travel management platforms, PMS solutions, and automation for reservations, housekeeping, and front desk tasks. Our software enhances guest satisfaction, reduces manual workload, and delivers personalized travel experiences

SOFTWARE ENGINEERED FOR HOSPITALITY. TRUSTED BY TOP TRAVEL BRANDS

40%

FASTER BOOKING & CHECK-IN PROCESSES

Achieved through custom booking engines, PMS integration, and automated front desk solutions.

35%

REDUCTION IN OPERATIONAL COSTS

Enabled by workflow automation for reservations, housekeeping, and guest services.

250+

EXPERTS ON BOARD

100% of our hospitality clients partner with us long-term to deliver exceptional guest experiences.

20+

PROJECTS DELIVERED GLOBALLY

Custom software powering digital transformation for hotels, resorts, and travel platforms worldwide.

We are just as good as our clients say we are because their success is the true measure of ours.

SOLVING TRAVEL AND HOSPITALITY’S BIGGEST CHALLENGES WITH CUSTOM SOFTWARE

Modern travelers seek more than convenience; they desire personalization, immediate service, and seamless digital experiences. Still, many travel and hospitality businesses rely on outdated systems, manual workflows, and disconnected tools that create friction and limit growth. Computools builds modern, integrated digital ecosystems that enhance every touchpoint from booking to check out, helping companies stay competitive and exceed guest expectations.
01. Complex Booking & Reservation Processes

Challenges:

  • Fragmented booking systems: Different platforms (website, agents, in-person) don’t sync, causing overbooking and errors.
  • Manual confirmations & delays: Staff must handle bookings manually, which slows response time and increases the chance of mistakes.
  • Lack of real-time data: Inaccurate availability and static pricing frustrate customers and lead to lost revenue.

Solution:

Online Booking & Reservation System

We develop powerful online booking platforms that centralize availability, support real-time updates, and automate confirmations across all channels from website to mobile and third-party integrations. Our solutions enable dynamic pricing, easy inventory management, and a seamless customer and staff experience.

Benefits:

  • Real-time availability: Prevent double-booking and ensure customers always see up-to-date options.
  • Automated confirmations: Reduce staff workload and eliminate delays with instant booking validation.
  • Dynamic pricing & promotions: Adjust rates based on demand, seasonality, or user behavior to maximize revenue.

ROI impact:

  • Up to 25% increase in direct bookings: Streamlined UX and real-time updates reduce drop-offs and abandonment.
  • Up to 40% reduction in booking errors: Automation and centralization eliminate inconsistencies and miscommunication.
  • 15–30% uplift in revenue per booking: Smart pricing and upsell opportunities improve profitability per transaction.
02. Limited Guest Personalization

Challenges:

  • Generic service delivery: Guests receive the same experience regardless of preferences or past behavior.
  • Low loyalty and engagement: Lack of personalization weakens the emotional connection with the brand.
  • Missed upselling opportunities: Hotels and platforms fail to capitalize on tailored add-ons or upgrades.

Solution:

Guest Experience Management Software

We develop guest experience platforms that collect and analyze customer data to deliver hyper-personalized journeys from booking to post-stay. Our solutions recommend relevant services, tailor real-time offers, and integrate seamlessly with loyalty systems to boost retention and satisfaction.

Benefits:

  • Personalized experiences: Tailored recommendations, greetings, and content based on guest profiles.
  • Integrated loyalty: Rewards and offers aligned with past behavior and preferences.
  • Higher engagement: Smart upsells and thoughtful touchpoints improve satisfaction and repeat bookings.

ROI impact:

  • Up to 25% increase in repeat bookings: Personalized offers foster loyalty and guest return rates.
  • 10–15% boost in upsell revenue: Relevant add-ons drive higher transaction values.
  • 20% improvement in guest satisfaction scores: Tailored experiences increase emotional connection and advocacy.
03. Operational Inefficiencies Across Departments

Challenges:

  • Disconnected workflows: Front desk, housekeeping, and billing operate in silos, causing delays and miscommunication.
  • Manual coordination: Staff rely on spreadsheets, radios, or calls, leading to human error and inefficiency.
  • Poor guest experience: Workflow inefficiencies lead to long check-ins, delayed room readiness, and billing mistakes.

Solution:

Hotel Property Management System (PMS)

We build intelligent Property Management Systems that unify core hotel functions into a single platform. From automated room assignment and housekeeping updates to real-time billing and guest communication, our PMS solutions reduce operational load and elevate service quality.

Benefits:

  • Centralized control: One system for front desk, housekeeping, and payments.
  • Real-time updates: Seamless coordination between departments ensures smooth operations.
  • Fewer errors: Automation reduces manual work and service failures.

ROI impact:

  • Up to 30% faster check-in/check-out: Real-time data sharing speeds up front-desk processes.
  • 20–25% increase in housekeeping efficiency: Automated task allocation optimizes staff time.
  • Up to 15% fewer billing disputes: Accurate, automated charges reduce complaints and losses.
04. Fragmented Travel Itinerary Planning

Challenges:

  • Disconnected booking sources: Flights, hotels, and activities are booked on separate platforms, which can be confusing.
  • Lack of itinerary visibility: Travelers struggle to track trip details in one place.
  • Time-consuming coordination: Organizing plans drains time and increases the risk of conflicts or missed reservations.

Solution:

Travel Planning & Itinerary Software

We develop Travel Planning & Itinerary Software that consolidates flights, accommodations, ground transport, and activities into a single, intuitive interface. This solution enhances the traveler experience, simplifies trip coordination, and provides real-time updates throughout the journey.

Benefits:

  • Centralized trip management: All bookings in one place for easy access and updates.
  • Personalized itineraries: Smart suggestions based on traveler preferences and destination data.
  • Real-time sync: Live updates on flight changes, hotel check-ins, and activity schedules.

ROI impact:

  • Up to 30% increase in traveler satisfaction: Unified itineraries reduce stress and boost confidence.
  • 25–40% time savings on trip planning: Automation replaces manual coordination.
  • Up to 20% higher booking value per customer: Bundled recommendations encourage upsells and cross-sells
05. Poor Mobile Experience for Guests

Challenges:

  • Limited self-service options: Guests expect mobile check-in/out and digital keys, but most properties don’t support them.
  • No real-time communication: Lack of in-app chat or concierge access reduces responsiveness.
  • Missed revenue opportunities: Without mobile upselling or location-based offers, hotels lose potential income.

Solution:

Custom Mobile App for Guests & Travelers

We develop custom mobile apps that elevate the guest experience with contactless check-in/out, smart room controls, digital concierge services, and personalized in-stay offers. These solutions are fully branded and integrated into your property management and CRM systems.

Benefits:

  • Contactless experience: Mobile check-in/out, room access, and service requests reduce front-desk load and improve guest satisfaction.
  • Higher engagement: In-app messaging and personalized offers increase brand loyalty and return rates.
  • Increased income: Location-based upselling and instant booking for extras boost ancillary income.

ROI impact:

  • Up to 40% increase in guest engagement: Mobile touchpoints create more interaction opportunities.
  • 20–25% lower front desk load: Self-service tools reduce staff pressure.
  • Up to 15% growth in ancillary revenue: In-app offers and upgrades convert better than traditional channels.
06. Low Direct Bookings & High OTA Dependence

Challenges:

  • OTA fees eat into margins: Heavy reliance on online travel agencies reduces profitability.
  • Poor website UX: Outdated, non-mobile-friendly sites push customers to competitors.
  • Limited visibility: Weak SEO and poor digital presence make it hard to attract organic traffic.

Solution:

Hospitality eCommerce & Website Solutions

We design and develop SEO-optimized, mobile-first websites with integrated booking engines and payment systems. These platforms improve conversion, reduce OTA dependence, and give hospitality brands complete control over the guest journey.

Benefits:

  • Higher direct revenue: Commission-free bookings increase margins and reduce OTA reliance.
  • Improved customer experience: Fast, intuitive UX across devices keeps guests engaged.
  • Better online visibility: Built-in SEO tools and performance optimization drive more organic traffic.

ROI impact:

  • Up to 40% increase in direct bookings: User-friendly, optimized websites convert more visitors.
  • Up to 25% reduction in OTA commissions: More guests book directly via brand-owned channels.
  • 3–5x ROI on digital presence investment: Enhanced web performance leads to long-term revenue growth.
07. Limited Feedback & Reputation Control

Challenges:

  • Dispersed reviews: Feedback scattered across multiple platforms is hard to track and act on.
  • Missed insights: Insufficient sentiment analysis prevents brands from identifying service gaps.
  • Reactive response strategy: Manual or delayed review replies hurt credibility and guest satisfaction.

Solution:

Review & Reputation Management Software

We create intelligent platforms that consolidate guest reviews from all primary sources, analyze sentiment trends, and automate personalized responses. This enables brands to build trust, enhance service quality, and proactively manage their online reputation.

Benefits:

  • Reputation boost: Fast, consistent responses to reviews increase guest satisfaction and ratings.
  • Actionable insights: Sentiment analytics highlight areas needing improvement.
  • Operational efficiency: Automation reduces manual workload for guest relations teams.

ROI impact:

  • Up to 35% improvement in online ratings: Better review handling leads to stronger reputational scores.
  • 2–3x faster response times: Automated workflows ensure timely engagement.
  • Up to 25% increase in repeat bookings: Higher trust and transparency drive loyalty.
08. Lack of Real-Time Communication

Challenges:

  • Delayed responses: Guests often wait too long for assistance, especially outside business hours.
  • Overloaded staff: The front desk and support teams are stretched thin and missing basic service requests.
  • Limited scalability: As guest volume grows, consistent service becomes harder to maintain manually

Solution:

Chatbot & Virtual Concierge Software

We build AI-powered messaging solutions that handle guest inquiries, reservations, service requests, and FAQs 24/7. Integrated across channels (web, mobile, social), they ensure instant, personalized support while reducing staff workload.

Benefits:

  • 24/7 availability: Guests receive immediate assistance anytime, from any device.
  • Reduced staff burden: Automates routine interactions, allowing staff to focus on high-touch service.
  • Faster service resolution: Real-time messaging shortens wait times and boosts guest satisfaction.

ROI impact:

  • Up to 40% fewer support tickets: Automated responses handle most common queries.
  • Up to 30% higher guest satisfaction: Instant help and convenience improve the overall experience.
  • 2–3x efficiency gains in handling guest requests: Fewer delays, more fulfilled requests per hour.
09. Manual Staff Scheduling & Labor Costs

Challenges:

  • Inefficient scheduling: Manual processes lead to overstaffing or understaffing during peak times.
  • Rising labor costs: Limited visibility into working hours and overtime leads to inflated payroll expenses.
  • Poor shift coverage: Miscommunications and errors disrupt service and employee satisfaction.

Solution:

Workforce Management Software for Hospitality

We develop intelligent workforce management platforms that automate scheduling, track real-time attendance, and streamline payroll. Integrated tools help managers forecast demand, assign shifts fairly, and reduce manual admin work.

Benefits:

  • Smarter staff allocation: Aligns scheduling with guest volume and service needs.
  • Payroll efficiency: Accurate time tracking reduces errors, fraud, and administrative overhead.
  • Improved employee satisfaction: Transparent scheduling and shift access via mobile app improve retention and accountability.

ROI impact:

  • Up to 20% reduction in labor costs: Automated scheduling and real-time tracking cut unnecessary hours.
  • 30–40% time savings in workforce planning: Managers spend less time building and adjusting schedules.
  • Up to 25% lower turnover: Better shift visibility and fairness improve staff engagement and loyalty.
10. Inconsistent Service Quality Across Locations

Challenges:

  • Lack of standardization: Each property has different workflows, systems, and guest experiences.
  • Difficult performance tracking: Fragmented data makes benchmarking and improving service hard.
  • Uneven brand experience: Guests receive inconsistent service across locations, weakening loyalty.

Solution:

Multi-Property Management Solutions

We build scalable platforms that centralize operations, unify reporting, and enforce brand standards across multiple hotels or franchises. Our systems enable corporate oversight while allowing local flexibility, ensuring consistent, high-quality service everywhere.

Benefits:

  • Centralized control: One platform to manage operations, staff, and performance across properties.
  • Consistent guest experience: Standardized processes and service flows across all locations.
  • Data-driven improvements: Consolidated analytics reveal trends, issues, and best practices.

ROI impact:

  • Up to 30% faster issue resolution: Central oversight accelerates problem-solving across sites.
  • 20–25% improvement in guest satisfaction scores: More consistent service improves loyalty.
  • Up to 40% reduction in management overhead: Unified systems reduce duplication and manual oversight.

Challenges:

  • Fragmented booking systems: Different platforms (website, agents, in-person) don’t sync, causing overbooking and errors.
  • Manual confirmations & delays: Staff must handle bookings manually, which slows response time and increases the chance of mistakes.
  • Lack of real-time data: Inaccurate availability and static pricing frustrate customers and lead to lost revenue.

Solution:

Online Booking & Reservation System

We develop powerful online booking platforms that centralize availability, support real-time updates, and automate confirmations across all channels from website to mobile and third-party integrations. Our solutions enable dynamic pricing, easy inventory management, and a seamless customer and staff experience.

Benefits:

  • Real-time availability: Prevent double-booking and ensure customers always see up-to-date options.
  • Automated confirmations: Reduce staff workload and eliminate delays with instant booking validation.
  • Dynamic pricing & promotions: Adjust rates based on demand, seasonality, or user behavior to maximize revenue.

ROI impact:

  • Up to 25% increase in direct bookings: Streamlined UX and real-time updates reduce drop-offs and abandonment.
  • Up to 40% reduction in booking errors: Automation and centralization eliminate inconsistencies and miscommunication.
  • 15–30% uplift in revenue per booking: Smart pricing and upsell opportunities improve profitability per transaction.

Challenges:

  • Generic service delivery: Guests receive the same experience regardless of preferences or past behavior.
  • Low loyalty and engagement: Lack of personalization weakens the emotional connection with the brand.
  • Missed upselling opportunities: Hotels and platforms fail to capitalize on tailored add-ons or upgrades.

Solution:

Guest Experience Management Software

We develop guest experience platforms that collect and analyze customer data to deliver hyper-personalized journeys from booking to post-stay. Our solutions recommend relevant services, tailor real-time offers, and integrate seamlessly with loyalty systems to boost retention and satisfaction.

Benefits:

  • Personalized experiences: Tailored recommendations, greetings, and content based on guest profiles.
  • Integrated loyalty: Rewards and offers aligned with past behavior and preferences.
  • Higher engagement: Smart upsells and thoughtful touchpoints improve satisfaction and repeat bookings.

ROI impact:

  • Up to 25% increase in repeat bookings: Personalized offers foster loyalty and guest return rates.
  • 10–15% boost in upsell revenue: Relevant add-ons drive higher transaction values.
  • 20% improvement in guest satisfaction scores: Tailored experiences increase emotional connection and advocacy.

Challenges:

  • Disconnected workflows: Front desk, housekeeping, and billing operate in silos, causing delays and miscommunication.
  • Manual coordination: Staff rely on spreadsheets, radios, or calls, leading to human error and inefficiency.
  • Poor guest experience: Workflow inefficiencies lead to long check-ins, delayed room readiness, and billing mistakes.

Solution:

Hotel Property Management System (PMS)

We build intelligent Property Management Systems that unify core hotel functions into a single platform. From automated room assignment and housekeeping updates to real-time billing and guest communication, our PMS solutions reduce operational load and elevate service quality.

Benefits:

  • Centralized control: One system for front desk, housekeeping, and payments.
  • Real-time updates: Seamless coordination between departments ensures smooth operations.
  • Fewer errors: Automation reduces manual work and service failures.

ROI impact:

  • Up to 30% faster check-in/check-out: Real-time data sharing speeds up front-desk processes.
  • 20–25% increase in housekeeping efficiency: Automated task allocation optimizes staff time.
  • Up to 15% fewer billing disputes: Accurate, automated charges reduce complaints and losses.

Challenges:

  • Disconnected booking sources: Flights, hotels, and activities are booked on separate platforms, which can be confusing.
  • Lack of itinerary visibility: Travelers struggle to track trip details in one place.
  • Time-consuming coordination: Organizing plans drains time and increases the risk of conflicts or missed reservations.

Solution:

Travel Planning & Itinerary Software

We develop Travel Planning & Itinerary Software that consolidates flights, accommodations, ground transport, and activities into a single, intuitive interface. This solution enhances the traveler experience, simplifies trip coordination, and provides real-time updates throughout the journey.

Benefits:

  • Centralized trip management: All bookings in one place for easy access and updates.
  • Personalized itineraries: Smart suggestions based on traveler preferences and destination data.
  • Real-time sync: Live updates on flight changes, hotel check-ins, and activity schedules.

ROI impact:

  • Up to 30% increase in traveler satisfaction: Unified itineraries reduce stress and boost confidence.
  • 25–40% time savings on trip planning: Automation replaces manual coordination.
  • Up to 20% higher booking value per customer: Bundled recommendations encourage upsells and cross-sells

Challenges:

  • Limited self-service options: Guests expect mobile check-in/out and digital keys, but most properties don’t support them.
  • No real-time communication: Lack of in-app chat or concierge access reduces responsiveness.
  • Missed revenue opportunities: Without mobile upselling or location-based offers, hotels lose potential income.

Solution:

Custom Mobile App for Guests & Travelers

We develop custom mobile apps that elevate the guest experience with contactless check-in/out, smart room controls, digital concierge services, and personalized in-stay offers. These solutions are fully branded and integrated into your property management and CRM systems.

Benefits:

  • Contactless experience: Mobile check-in/out, room access, and service requests reduce front-desk load and improve guest satisfaction.
  • Higher engagement: In-app messaging and personalized offers increase brand loyalty and return rates.
  • Increased income: Location-based upselling and instant booking for extras boost ancillary income.

ROI impact:

  • Up to 40% increase in guest engagement: Mobile touchpoints create more interaction opportunities.
  • 20–25% lower front desk load: Self-service tools reduce staff pressure.
  • Up to 15% growth in ancillary revenue: In-app offers and upgrades convert better than traditional channels.

Challenges:

  • OTA fees eat into margins: Heavy reliance on online travel agencies reduces profitability.
  • Poor website UX: Outdated, non-mobile-friendly sites push customers to competitors.
  • Limited visibility: Weak SEO and poor digital presence make it hard to attract organic traffic.

Solution:

Hospitality eCommerce & Website Solutions

We design and develop SEO-optimized, mobile-first websites with integrated booking engines and payment systems. These platforms improve conversion, reduce OTA dependence, and give hospitality brands complete control over the guest journey.

Benefits:

  • Higher direct revenue: Commission-free bookings increase margins and reduce OTA reliance.
  • Improved customer experience: Fast, intuitive UX across devices keeps guests engaged.
  • Better online visibility: Built-in SEO tools and performance optimization drive more organic traffic.

ROI impact:

  • Up to 40% increase in direct bookings: User-friendly, optimized websites convert more visitors.
  • Up to 25% reduction in OTA commissions: More guests book directly via brand-owned channels.
  • 3–5x ROI on digital presence investment: Enhanced web performance leads to long-term revenue growth.

Challenges:

  • Dispersed reviews: Feedback scattered across multiple platforms is hard to track and act on.
  • Missed insights: Insufficient sentiment analysis prevents brands from identifying service gaps.
  • Reactive response strategy: Manual or delayed review replies hurt credibility and guest satisfaction.

Solution:

Review & Reputation Management Software

We create intelligent platforms that consolidate guest reviews from all primary sources, analyze sentiment trends, and automate personalized responses. This enables brands to build trust, enhance service quality, and proactively manage their online reputation.

Benefits:

  • Reputation boost: Fast, consistent responses to reviews increase guest satisfaction and ratings.
  • Actionable insights: Sentiment analytics highlight areas needing improvement.
  • Operational efficiency: Automation reduces manual workload for guest relations teams.

ROI impact:

  • Up to 35% improvement in online ratings: Better review handling leads to stronger reputational scores.
  • 2–3x faster response times: Automated workflows ensure timely engagement.
  • Up to 25% increase in repeat bookings: Higher trust and transparency drive loyalty.

Challenges:

  • Delayed responses: Guests often wait too long for assistance, especially outside business hours.
  • Overloaded staff: The front desk and support teams are stretched thin and missing basic service requests.
  • Limited scalability: As guest volume grows, consistent service becomes harder to maintain manually

Solution:

Chatbot & Virtual Concierge Software

We build AI-powered messaging solutions that handle guest inquiries, reservations, service requests, and FAQs 24/7. Integrated across channels (web, mobile, social), they ensure instant, personalized support while reducing staff workload.

Benefits:

  • 24/7 availability: Guests receive immediate assistance anytime, from any device.
  • Reduced staff burden: Automates routine interactions, allowing staff to focus on high-touch service.
  • Faster service resolution: Real-time messaging shortens wait times and boosts guest satisfaction.

ROI impact:

  • Up to 40% fewer support tickets: Automated responses handle most common queries.
  • Up to 30% higher guest satisfaction: Instant help and convenience improve the overall experience.
  • 2–3x efficiency gains in handling guest requests: Fewer delays, more fulfilled requests per hour.

Challenges:

  • Inefficient scheduling: Manual processes lead to overstaffing or understaffing during peak times.
  • Rising labor costs: Limited visibility into working hours and overtime leads to inflated payroll expenses.
  • Poor shift coverage: Miscommunications and errors disrupt service and employee satisfaction.

Solution:

Workforce Management Software for Hospitality

We develop intelligent workforce management platforms that automate scheduling, track real-time attendance, and streamline payroll. Integrated tools help managers forecast demand, assign shifts fairly, and reduce manual admin work.

Benefits:

  • Smarter staff allocation: Aligns scheduling with guest volume and service needs.
  • Payroll efficiency: Accurate time tracking reduces errors, fraud, and administrative overhead.
  • Improved employee satisfaction: Transparent scheduling and shift access via mobile app improve retention and accountability.

ROI impact:

  • Up to 20% reduction in labor costs: Automated scheduling and real-time tracking cut unnecessary hours.
  • 30–40% time savings in workforce planning: Managers spend less time building and adjusting schedules.
  • Up to 25% lower turnover: Better shift visibility and fairness improve staff engagement and loyalty.

Challenges:

  • Lack of standardization: Each property has different workflows, systems, and guest experiences.
  • Difficult performance tracking: Fragmented data makes benchmarking and improving service hard.
  • Uneven brand experience: Guests receive inconsistent service across locations, weakening loyalty.

Solution:

Multi-Property Management Solutions

We build scalable platforms that centralize operations, unify reporting, and enforce brand standards across multiple hotels or franchises. Our systems enable corporate oversight while allowing local flexibility, ensuring consistent, high-quality service everywhere.

Benefits:

  • Centralized control: One platform to manage operations, staff, and performance across properties.
  • Consistent guest experience: Standardized processes and service flows across all locations.
  • Data-driven improvements: Consolidated analytics reveal trends, issues, and best practices.

ROI impact:

  • Up to 30% faster issue resolution: Central oversight accelerates problem-solving across sites.
  • 20–25% improvement in guest satisfaction scores: More consistent service improves loyalty.
  • Up to 40% reduction in management overhead: Unified systems reduce duplication and manual oversight.
Schedule your travel software estimate today.

SMART SOFTWARE SOLUTIONS FOR THE TRAVEL AND HOSPITALITY INDUSTRY

01. Travel Booking and Reservation Software Development

Computools develops custom travel booking software solutions with real-time hotel, flight, car rental, and tour reservations. Our platforms support OTA integrations, multi-currency payments, and secure online booking experiences.

02. Hotel Management Software Development

We deliver scalable hotel management systems including Property Management Systems (PMS), Central Reservation Systems (CRS), and hotel operations software. These platforms manage front desk operations, guest services, housekeeping, and billing in one interface.

03. Travel Mobile App Development

Computools creates feature-rich travel mobile applications for itinerary planning, instant booking, in-app payments, loyalty program access, and real-time location-based services.

04. Payment Management and Billing Software Development

We develop flexible payment management systems for the travel and hospitality industry that support multi-currency billing, digital wallets, refund automation, and integration with major payment gateways.

05. Custom CRM Development

Computools designs tailored CRM software for hotels and travel companies to manage guest data, booking history, communications, loyalty rewards, and personalized marketing campaigns.

06. Loyalty and Customer Engagement Software

We build advanced customer loyalty and engagement platforms that increase guest retention through rewards programs, personalized offers, referral systems, and omnichannel engagement tools.

RECENTLY DELIVERED TRAVEL AND HOSPITALITY PROJECTS

THE TEAM TRANSFORMING HOSPITALITY THROUGH TECHNOLOGY

Our team excels in travel and hospitality software development, crafting bespoke platforms for hotel management, travel booking engines, and guest engagement solutions. We partner with you to build feature-rich systems that elevate guest experiences and drive your business success through digital approach.

Artem Babura

VP of Customer Success in Travel and Hospitality

Oleg Balliiet

VP of Customer Success in Logistics and Travel and Hospitality

Oleg Svet

Chief Delivery Officer

Artem Babura

Artem leads digital initiatives in Travel and Hospitality, aligning innovative technology with business strategy. He oversees strategy localization to tackle regional business challenges, ensuring all transformation efforts are targeted and effective.

  • 10+ years of expertise in the travel and hospitality industry
  • 50+ businesses successfully reached strategic goals through tailored software solutions
  • Expert in regional market analytics for targeted hospitality solutions

Artem Babura

VP of Customer Success in Travel and Hospitality

Oleg Balliiet

Oleg specializes in marine logistics, air cargo ecosystems, and the travel industry helping global air cargo companies, port authorities, and hospitality providers modernize operations through strategic digital innovation.

  • 10+ years focusing on logistics and travel and hospitality industries
  • Led 50+ projects that helped logistics and hospitality businesses increase revenue and improve service delivery
  • Expert in AI-driven logistics solutions

Oleg Balliiet

VP of Customer Success in Logistics and Travel and Hospitality

Oleg Svet

For over a decade, Oleg has successfully led our delivery department, ensuring every software solution not only aligns with clients’ strategic goals but also unlocks new growth opportunities and long-term value.

  • 10+ years of deep expertise in leading digital transformation initiatives across Retail, Logistics, Healthcare, Travel & Hospitality, and Energy sectors.
  • MA in Software of Systems with years of hands-on engineering experience.
  • Led the delivery of 400+ projects that accelerated business success across industries.

Oleg Svet

Chief Delivery Officer

CHOOSE HOW YOU WORK WITH US

CONSULTING

Computools offers in-depth IT consulting for the travel and hospitality industry, helping businesses define technology priorities, eliminate inefficiencies, and align IT investments with strategic goals. With deep industry knowledge and technical expertise, we support intelligent resource planning, improve system interoperability, and enable faster adaptation to shifting customer expectations and market trends.

SOFTWARE ENGINEERING

Computools delivers travel and hospitality software engineering services that help businesses increase direct bookings, optimize property operations, and personalize the guest journey. Our custom solutions—ranging from reservation systems to mobile check-in apps and loyalty platforms—cut staffing costs, improve repeat booking rates, and shorten time-to-revenue in today’s digital-first tourism market.

DEDICATED TEAMS

Hire dedicated development teams from Computools to close IT skill gaps and accelerate digital growth in your travel and hospitality business. Our developers bring deep travel tech expertise and integrate seamlessly with your team to eliminate development bottlenecks and accelerate your digital roadmap.

CX Strategy & Design

We optimize customer journeys to increase engagement, loyalty, and revenue through expert customer experience strategy and data-driven design.

Process Automation

Our automation solutions eliminate manual inefficiencies, optimize resource use, and reduce errors—driving faster, smarter business operations.

Software Modernization

We modernize legacy systems to boost performance, security, and flexibility—helping businesses reduce technical debt and seize new growth opportunities.

testimonials

Discover why clients trust Computools
5.0
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Verified by Clutch

“The team was very friendly and had the highest level of competence, engagement, and project management.”

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Stanley McAllister
Manager, Project Delivery, Unisys
Country
USA
Industry
Software
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Node.js React PostgreSQL
5.0
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Verified by Clutch

“Computools predicted all possible points of our business growth and implemented them into the project.”

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Dr. Bert Carl Schindler
Regional Manager of Business Area, DEIN DENTAL
Country
Germany
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java JPA Servlets jQuery AWS
5.0
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Verified by Clutch

“We were highly satisfied with their deep understanding of our fintech processes and their project management was really superb.”

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Renata Patiejūnaitė
Regional Director Europe, iPiD
Country
Luxembourg
Industry
Finance
Budget
$200,000 to $999,999
Type
Mobile App
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Flutter Java Spring
5.0
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Verified by Clutch

“Computools is a highly professional company with a skilled and responsive team. Their ability to propose valuable improvements and their dedication to the project made a significant difference.”

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Wolfgang Fuchs
Data Scientist & Product Manager, METOS by Pessl Instruments
Country
Austria
Industry
Agriculture
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
OpenCV TensorFlow React Node.js PostgreSQL Docker Jira Slack
5.0
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Verified by Clutch

“The most noteworthy value that stood out was their exceptional experience in developing AI software solutions.”

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Aaron Thompson
Program & Project Manager, NextCare Health Conference
Country
USA
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
.NET C# ASP.NET MVC AZURE ANGULAR
5.0
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Verified by Clutch

“We were deeply impressed with their technical expertise, transparency, and flexibility. The team was highly skilled, easy to work with, and always proactive in solving challenges.“

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Todd Jezierski
Create & Deploy, Nike
Country
USA
Industry
Retail
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java Spring PostgreSQL Angular Redis Docker
5.0
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Verified by Clutch

“Computools offered non-standard solutions and maximized their investment in our business success.“

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Samuel Ok
Senior Product Manager, Aya Healthcare
Country
USA
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Node.js NestJS PostgreSQL React WebSocket Biometric SDK
5.0
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Verified by Clutch

“Our company is impressed by their client-first approach and deep niche expertise.”

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Brian Mascarenhas
Co-Founder & CTO, Reset
Country
USA
Industry
Finance
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Python Django PostgreSQL React Redux
5.0
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Verified by Clutch

“A very comfortable collaboration and clear communication on every stage of platform development and maintenance.”

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Claus-Peter Müller
Managing Director, NLB Lease&Go
Country
Austria
Industry
Finance
Budget
$50,000 to $199,999
Type
Web Platform
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java Spring Boot PostgreSQL Docker AWS GitLab CI
5.0
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Verified by Clutch

“After all these years, Computools never fails to arrive on time and with a quality that never ceases to amaze me. They work well as a team and are adaptable and communicative.”

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Ryan L.
VP of Sales, Western Canada at Fastfrate Group
Country
British Columbia
Industry
Logistics
Budget
$50,000 to $199,999
Type
Web and Mobile App System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Node.js React Native PostgreSQL Docker GitLab CI AWS
5.0
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Verified by Clutch

“Within the first three months of its use, the designed program by Computools significantly reduced meter reading fraud by over 30%. Additionally, we saw a rise in operational effectiveness. Customer comments highlighted greater billing transparency and speedier service delivery, which contributed to an improvement in customer satisfaction levels.”

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Frank Lindberg
IT Project Manager, European Energy
Country
Denmark
Industry
Energy
Budget
$50,000 to $199,999
Type
Mobile App
Duration
Ongoing
Team Size
5 Specialists
Tech stack
iOS Android Python TensorFlow React Native AWS PostgreSQL
5.0
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Verified by Clutch

“They were professional, adapted to our short-notice needs, documented everything, and were transparent.”

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Ben James
CEO, Hunter Healthcare
Country
United Kingdom
Industry
Healthcare
Budget
$50,000 to $199,999
Type
Mobile App
Duration
12 months
Team Size
5 Specialists
Tech stack
iOS Android Kotlin Swift Firebase REST API GitHub Bitrise
5.0
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Verified by Clutch

“Thanks to Computools, we have seen a 15% growth in sales and a 40% boost in user satisfaction. Our image management has become more efficient, and our diagnostic capabilities have improved. Overall, the team has delivered a high-quality solution that meets our requirements.”

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Quamil Woods
Paralegal, Sonic Healthcare USA
Country
USA
Industry
Consumer Services
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
C++ Python MQTT AWS IoT Core PostgreSQL Scrum
5.0
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Verified by Clutch

“Computools has significantly improved our LMS. The team holds regular meetings and provides detailed project reports, keeping us well-informed. We communicate via email, and overall, everything has gone smoothly.”

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Milad Hawsho
CEO & Founder, Pixil
Country
Sweden
Industry
Retail
Budget
$50,000 to $199,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java Spring Boot React TypeScript PostgreSQL Docker
5.0
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Verified by Clutch

“Computools worked closely with us to understand our challenges. They developed a platform that integrated seamlessly with our existing infrastructure and Automatic Identification Systems (AIS) to capture private vessel data.”

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Billy Stonerock
Branch Manager, National Trench Safety
Country
USA
Industry
Consumer Services
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Go gRPC React PostgreSQL Redis Docker
5.0
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Verified by Clutch

“Computools’ work has had a positive impact on the client’s business. The team is flexible and responsive to the client’s needs. Their expertise has been key to the project’s success. Overall, the engagement has been positive.”

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Kevin Smith
Chairman & CEO, Spine
Country
USA
Industry
Retail
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Go React Redux ClickHouse Kubernetes AWS
5.0
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Verified by Clutch

“Due to the platform’s use, the new products’ generated go-to-market timeline improves by 20%, cutting down on plan costs and, most importantly, enhancing the connection between the departments. The availability of near real-time information and the enhancement of the speed of decision-making are truly remarkable.”

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David Vinyard
COO, Global Retailers LLC
Country
USA
Industry
Retail
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java Spring Boot Angular Kafka MongoDB GitHub Actions
5.0
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“Thanks to Computools, we have successfully implemented our system and reduced the need for manual inspections. The team works in regular sprints and keeps us updated on progress. Their personalized approach, ability to listen, adapt, and continuously refine their methods are truly impressive.”

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Philip Hewlett
Sr Leader/COO/VP Operations, East West Railway Company
Country
United Kingdom
Industry
Logistics
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Vue.js Node.js MQTT InfluxDB Redis Docker
5.0
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Verified by Clutch

“Computools’ team truly impressed us with their dedication to the project, their ability to adapt to our processes, and their exceptional hard skills. This allowed us to identify many risks in the initial development stages and address some gaps in our processes. Professionalism, contribution, and flexibility are what define Computools. Based on my experience, I strongly recommend Computools for Dedicated Delivery and outsourcing project services!”

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Tim Kett
Director Product at abl solutions GmbH
Country
Germany
Industry
Software
Budget
Confidential
Type
Web and Mobile App System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java React Android iOS Machine Learning SDK
5.0
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Verified by Clutch

“Computools has delivered a functional solution that helped us increase revenue fivefold, reduce costs, and boost productivity. The team efficiently manages tasks in Jira and keeps us updated through weekly calls. Their productive approach and strong work ethic truly stand out.”

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Todd Williams
CEO & Chief Strategy Officer, Ensign Street
Country
USA
Industry
Software
Budget
$200,000–$999,999
Type
Web and Mobile App System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java Angular Android iOS
5.0
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Verified by Clutch

“Computools’ technical knowledge is impressive.They delivered the product on time, within the agreed budget, and fully aligned with our requirements.”

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Jurijs Ivolga
CEO, SIA Volunge
Country
Latvia
Industry
Software
Budget
$10,000–$49,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java React PostgreSQL
5.0
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Verified by Clutch

“Thanks to Computools’ efforts, we have seen compliance with deadlines and budget and team scalability as needed. The team has a confident project manager who delivers a professional and organized project. Moreover, Computools has quickly onboarded to the project and delivered fast results.”

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Tannon Mccaleb
Payment & FinTech, Fintech Executive Search Consultants
Country
USA
Industry
Software
Budget
$200,000–$999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java React Redis
5.0
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“Thanks to the new solution, we’ve significantly reduced manual marketing workflows. Computools manages the project effectively, using Scrum methodology to execute tasks efficiently. Their problem-solving skills and ability to anticipate challenges set them apart from other providers.”

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Brian Lent
Chief Analytics & Data Officer, Auger
Country
USA
Industry
Software
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java React Redis
5.0
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Verified by Clutch

“Computools has successfully delivered everything as planned, adding value to the app. The team is highly approachable, tracks progress, and provides real-time updates via Slack. They maintain smooth communication through email and messaging apps, regardless of time zones.”

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Scott Priddy
Process Improvement, General Dynamics Information Technology
Country
USA
Industry
Software
Budget
$200,000–$999,999
Type
Mobile App
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Android iOS Kotlin Jetpack Compose Firebase
5.0
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Verified by Clutch

“Thanks to Computools, we now have an app that integrates 2,000 users into a single platform, significantly reducing the time spent on data exchange between systems and applications. The team manages our collaboration effectively and quickly adapts to changes. Overall, our experience has been highly successful.”

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Michael Haupt
Engineering VP, Quandoo
Country
Germany
Industry
Software
Budget
$200,000–$999,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Angular Java PostgreSQL
5.0
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Verified by Clutch

“Computools has been responsible for creating a novel database and front-end solution, incorporating both the development portal for digital standards and a modern shop for the sale of these standards. Throughout the course of the project, we have been consistently impressed by the professionalism exhibited by the Computools team, as well as their detailed understanding of our client’s processes. Their expertise, commitment to our objectives, and consistent delivery of high-quality work are notable aspects of their service.”

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Bill Holler
Chief Executive Officer TraCert OÜ
Country
Estonia
Industry
Aerospace and Defense
Budget
$200,000 to $999,999
Type
Web and Mobile App System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Vue.js PHP MySQL iOS Android
5.0
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Verified by Clutch

“Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product’s enhanced navigation and content linkage.”

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Yulia Kondratyuk
Former Head of Sales & Marketing at Stfalcon LLC
Country
Estonia
Industry
Software
Budget
Confidential
Type
Mobile App
Duration
Less than a month
Team Size
5 Specialists
Tech stack
Java Node.js Express.js Android Redis
5.0
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Verified by Clutch

“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”

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Elad Schiller
Co-Founder and CTO at CASTOR
Country
Israel
Industry
Software
Budget
Confidential
Type
Web Platform
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Angular .NET PostgreSQL Redis Docker
4.5
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Verified by Clutch

“Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.”

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Mona Madbouly
Global Web Officer at British Council
Country
United Kingdom
Industry
Education Services
Budget
$10,000–$49,999
Type
Web Platform
Duration
Ongoing
Team Size
5 Specialists
Tech stack
WordPress PHP jQuery AWS
5.0
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Verified by Clutch

“After analyzing our requirements, Computools outlined potential solutions and deadlines for each stage. They designed the user flows and defined the user personas. They built the platform infrastructure and oversaw its implementation. Once we finished development, we conducted usability tests to assess their submitted work. Computools led an organized, agile team that adapted to our evolving needs. They listened to our feedback and managed their time well throughout the project.”

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David Roberts
Founder at ReVerb
Country
USA
Industry
Media
Budget
$50,000–$199,999
Type
Web Platform
Duration
Less than a month
Team Size
5 Specialists
Tech stack
PHP Laravel Vue.js PostgreSQL Docker
5.0
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Verified by Clutch

“The application perfectly meets the large-scale demands of the project, with the team creating an effective solution that works well and provides the required level of control. They were communicative, responsive, and proactive throughout the project, demonstrating their experience at all times.”

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Daniel Beasley
CTO at Healthi
Country
USA
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web Platform
Duration
12 months
Team Size
10 Specialists
Tech stack
Java Spring Boot PostgreSQL AWS Docker
5.0
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“The Computools team came to us with ideas, and that’s unusual. I’m satisfied that they gave us the right recommendations which are contemporary and relevant for today’s users. Because with other companies on previous projects, it was like pulling teeth to get them to make suggestions. The product received positive feedback even before being implemented and has led to significant customer and revenue growth.”

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Greg Wilson
Chief Executive Officer at Herschel Supply Co
Country
USA
Industry
Retail
Budget
$1,000,000–$9,999,999
Type
Web Platform
Duration
12 months
Team Size
10 Specialists
Tech stack
React Node.js WebRTC PostgreSQL Docker
5.0
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“We had to meet a significant increase in the development, so we needed to scale up relatively quickly but cost-effectively. The result definitely meets our expectations. The completed project received positive feedback for features and overall design. They’re very organized from a project management perspective and they’re technically competent. We appreciated their innovativeness, professionalism, and great communication skills. ”

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Joshua Jimenez
CTO at Finna
Country
USA
Industry
Software
Budget
$50,000 to $199,999
Type
Web System
Duration
Less than a month
Team Size
5 Specialists
Tech stack
React Node.js PostgreSQL WebSockets
5.0
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Verified by Clutch

“Their team has given us strong learning opportunities, and their developers are accommodating and collaborative.”

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Rusell Shumate
owner of data acess company
Country
USA
Industry
Software
Budget
$10,000–$49,999
Type
Mobile App
Duration
Ongoing
Team Size
4 Specialists
Tech stack
iOS Android Node.js Express.js Firebase Stripe
5.0
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“We’re satisfied with the quality of work Computools deliver. They listen and try to understand our needs instead of finding new ways to charge us. We appreciate their transparent work structure. They kept us up-to-date regarding their progress throughout the entire development cycle. Knowing the system’s status throughout the coding process put my mind at ease.”

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Brian Hunt
CTO at Pich LLC
Country
USA
Industry
Logistics
Budget
$50,000 to $199,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java Spring Boot PostgreSQL AWS Docker
5.0
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“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”

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Jeremy Brown
CTO at SaaS world
Country
USA
Industry
Software
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
12 Specialists
Tech stack
Node.js PHP React
5.0
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“Computools developed software for our business to help automate our processes. Their team is very easy to speak to over Skype, where I can speak directly to a designated client manager, project manager, and the development team.”

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DAVID HUMPSTON
Director Viewpoint Videos
Country
United Kingdom
Industry
Media
Budget
Type
Duration
Ongoing
Team Size
Specialists
Tech stack
5.0
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Verified by Clutch

“They were able to reduce the customer entry acquisition process from 2–3 weeks to 48 hours and have completely optimized all business processes. They’re a trustworthy company, full of integrity and great principles. They also communicate well in spite of the distance and resolve problems quickly.”

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SIMON RICKETT
CEO Convertz
Country
United Kingdom
Industry
Capital Markets
Budget
$50,000 to $199,999
Type
Web Platform
Duration
24 months
Team Size
2 Specialists
Tech stack
PHP MySQL REST API jQuery Bootstrap
5.0
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Verified by Clutch

“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”

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Timothy Henderson
CEO at ViLand
Country
USA
Industry
Software
Budget
$10,000–$49,999
Type
Web System
Duration
Ongoing
Team Size
2 Specialists
Tech stack
PHP Symfony MySQL JavaScript jQuery Bootstrap
Book your project consultation.
Oleg Svet

Chief Delivery Officer

Oleg Svet

PURPOSE-BUILT TRAVEL AND HOSPITALITY SOFTWARE BY COMPUTOOLS

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Composable & API-first Platforms

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WHAT HAPPENS NEXT?

01.
We deeply analyse your request.
02.
We create project roadmap, accelerating your time-to-value.
03.
We co-scope features, minimizing project risk upfront.
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We submit a comprehensive project proposal with estimates, timelines, CVs, etc
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