Specialty Retail

Increase the client's productivity by 20% by optimising data and processes on the marketplace platform

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AT A GLANCE

Computools empowered a global retailer with a centralised platform, Reenox, to streamline product management, data analysis and trading on the marketplace. This user-friendly tool boosted efficiency and unlocked valuable insights, propelling the marketplace’s success.

THE CLIENT

Our client is the largest retail shop chain in the United States, founded in the 1960s. The company is headquartered in Arkansas, USA. In 2022, it generated over $500bn in revenue. It operates in countries such as the US, Mexico, Canada, China, Japan, the UK, India, Brazil, and South Africa.

Their mission revolves around making everyday shopping convenient and accessible for people worldwide. They aim to offer a wide range of high-quality products at competitive prices, catering to diverse customer needs and preferences.

BUSINESS CHALLENGE

Routine tasks such as data collection and inventory management took up much time and resources. The client did not have a single platform to manage all aspects of their marketplace, resulting in inconsistency and decreased productivity. They could not also collect and analyse product data in real-time, making it difficult to make informed decisions and optimise their marketplace strategy.

SOLUTION SUMMARY

Reenox offers the global retailer a powerful solution for trading, product management and data analysis within their marketplace. By leveraging API capabilities and advanced analytics tools, Reenox enhances operational efficiency, drives informed decision-making and positions the client for future growth.

IMPACT

Streamlining operations led to a 20% increase in overall productivity, allowing our client to handle more transactions and manage their marketplace more efficiently. Reenox’s real-time inventory tracking and analysis helped reduce stock-outs and overstocking, further increasing profits.

WHY COMPUTOOLS

The client, seeking to maximise their marketplace’s potential, explored various avenues to streamline workflows and generate revenue. They experimented with manual methods and different software solutions, but these approaches fell short. Their core challenge was finding a solution to efficiently handle their specific data needs and integrate seamlessly within their existing infrastructure.

They discovered Computools through our reputation for excellence in online platform development. Our proven track record and expertise attracted their attention. To ensure they were making the right choice, Walmart conducted a thorough selection process. This included evaluating proposals from other potential partners, a test project to assess our technical capabilities, and a design evaluation to verify our ability to meet their user experience expectations.

The client team appreciated our transparent communication and agile approach. We kept them closely involved throughout the development process, ensuring the final product aligned perfectly with their vision. This collaborative approach fostered trust and ensured a smooth and successful project journey.

STORY IN DEPTH

Background

The client’s idea was to generate revenue from the platform and to develop a single tool that would help to ease and streamline working processes. The company faced challenges in managing products and analysing data effectively.

Approach to solution

Before partnering with Computools, the client attempted manual methods and experimented with different software solutions. However, they found these approaches lacking. They sought a more tailored solution that could handle their data needs efficiently.

Computools role

Throughout the project, we optimised data collection processes using Node.js and Golang services. We implemented Vue.js for the front end to ensure a seamless user experience. Additionally, we integrated BigQuery for in-depth data analysis and Kafka for reliable data queuing.

Key decisions and outcomes

These decisions resulted in a robust platform that empowered the client to manage products and analyse data more effectively, ultimately driving business growth.

Design

Our design objectives in this case, were to create a user-friendly, functional, and intuitive trading platform.

USER PERSONA → SITE MAP → WIREFRAMES → USER INTERFACE
reenox user persona

USER PERSONA

Tailored interfaces for sellers, store owners, and regular platform users

reenox site map

SITE MAP

Intuitive navigation highlighting trading, product management and analytics section

reenox wireframes

WIREFRAMES

Detailed wireframes for each page, emphasising user-friendly design

reenox user interface

USER INTERFACE

A visually appealing and ergonomic interface offering a seamless user experience.

DIGITAL PLATFORM & TECHNOLOGY

PROJECT MANAGEMENT METHODOLOGY

We chose the Scrum methodology to ensure effective project management, guaranteeing high speed of development, quality and customer satisfaction. It involves developing the product in short iterations (sprints), which allows the team to regularly demonstrate intermediate results to the client and receive feedback to adjust the next steps.

Scrum

PROJECT TIMELINE

reenox project timeline

WHAT OUR CLIENT SAID

Our company chose Computools as a development partner because of their impressive expertise and reputation in the field of online platform development. The involvement of key figures from our side, such as the CTO and Head of Product, who evaluated and compared potential service providers in detail, was important. The selection process included a test project and design evaluation. Computools stood out for their ability to meet our needs and deliver a comprehensive and effective solution.

CONTACT US

Get in touch with us to discuss price for your future project. Use the form below or send us an e-mail to info@computools.com

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