Our client needed to expand their user base and course authors and manage a variety of courses efficiently. The Computools team helped by enriching a multi-tiered marketplace with new features. We provided ongoing support and maintenance, ensuring platform stability, improved user experience, and scalability. This integrated solution has significantly improved user engagement, increasing profitability and a larger customer base.
BeEducated represents a promising direction in the field of educational services. The company specialises in training corporate clients and individual learners. It aims to drive the monetisation of digital education by offering platforms designed for seamless and efficient knowledge transfer. The platform is feature-rich for different types of users, is highly demanded for its services and utilises a well-planned audience outreach and engagement model.
The client’s team approached Computools to solve problems in launching their online education platform. They needed to gather a diverse pool of initial users and course authors, as the disparate nature of the pool hindered the project’s launch. Additionally, they required a team to provide ongoing support and maintenance for their platform.
Computools’ engineers designed the platform to support both individual and group training. They developed tailored user journeys for each category of portal users (authors, individuals, employers) and integrated the necessary tools to ensure convenience and efficiency. For instance, companies can provide limited or temporary access to courses for employees, specifying the start and end of training. The portal features a statistics page that collects and displays course information in precise graphics and tables, with options to filter results by course, date, department, or individual user (for corporate accounts). Additionally, we provide ongoing support and maintenance to ensure the platform remains stable, secure, and up-to-date, continuously enhancing the user experience and addressing any issues promptly.
75% increase in course accessibility by removing the requirement for physical attendance. 80% reduction of administrative time for enrollment. Increased employee satisfaction. Developed features for three types of consumers: authors, individuals and employers.
Our client chose Computools based on our industry experience, innovative approach and commitment to long-term partnerships. We met their immediate needs by extending the platform with role management for learners, tutors, and administrators and providing access to courses, exercises, tracking, and feedback. This approach provided the core functionality before moving on to more advanced features. Computools’ best practices in innovative technology and commitment to social responsibility were key factors in the decision process. Our ISO certifications for information security and quality management systems further validated our commitment to excellence. By partnering with Computools, BeEducated has benefited from our proactive technical support service.
BeEducated wanted to find the perfect solution to manage a diverse pool of users and course authors on their online education platform. This heterogeneous pool was hindering the project launch and overall user experience.
The client considered multiple vendors in the initial phase, each presenting unique propositions. Key criteria in the selection process included the vendors’ expertise in educational technology, previous project successes, and their ability to provide ongoing support and maintenance.
Our team implemented features for each user category, integrated a convenient video player with auto-switching modules, and built a flexible statistics system to track course progress. Leveraging technologies like Bootstrap, Mandrill, Entity Framework, PHP, .NET, and jQuery, we created a dynamic and user-friendly platform that significantly increased user engagement and profitability.
Key decisions included implementing tailored learning plans, streamlined user journeys, and interactive assessments. The client efficiently launched the product into the market, delivering increased user engagement and a rise in customer satisfaction, marking a successful culmination of our efforts and strategic planning.
The early prototype of the educational portal has become the basis for building a reliable user experience design that is highly usable. User interface development was carried out considering existing turnkey solutions and project requirements.
Create a detailed profile seeking seamless digital experiences
Organise website structure for intuitive navigation and user-friendly content discovery
Sketch low-fidelity layouts, outlining key elements and interactions for efficient design
Craft visually appealing and functional digital interfaces for optimal user engagement
Bootstrap
Bootstrap is a front-end framework developed to support the creation of dynamic websites and web applications. It is one of the most widely preferred front-end frameworks, as it aids in easy and fast processing to develop a website. It supports all major browsers and fast-loading responsive web pages.
Mandrill
Mandrill is a powerful email service from MailChimp. It is one of the most convenient to use and configure among the same type of service for sending email notifications. This service is convenient for sending a certain type of commercial letter.
Entity
Entity Framework (EF) is an object-relation mapper that enables .NET developers to work with relational data using domain-specific objects. Entity Framework allows work at a higher level of abstraction when dealing with data and creating and maintaining data-oriented applications with less code than traditional applications.
PHP
PHP is a commonly used open-source scripting language. It provides cross-functional adaptability and is easy to implement. PHP allows the creation of simple dynamic websites in a short time and provides tools to build complex ones. PHP doesn't require too many system resources, so web pages load faster. A lightweight, PHP-developed website allows users to interact more efficiently and provides a more elegant experience.
.NET
.NET is a cross-platform, open-source developer platform for building many applications. It has predefined class libraries that support simple and complex data structures and specific libraries for security, encryption, and database access.
JQUERY
jQuery is a concise cross-browser JavaScript library that simplifies HTML scripting. It allows almost any kind of effect and animation on the website. It is also SEO-friendly and cross-browser compliant.
Our team opted for the Scrum methodology due to its collaborative and adaptive nature. Scrum provides a framework that fosters flexibility, allowing us to respond swiftly to changing project requirements. The iterative and incremental approach enhances transparency, communication and overall project visibility, enabling us to deliver high-quality results on time. Scrum’s emphasis on regular feedback loops and continuous improvement aligns seamlessly with our commitment to delivering a dynamic and responsive product development process.
The Computools team was very rapidely operational despite the complexity of the situation and the need for the team to adapt to our development methodologies. The Computools team could also work very remotely with very good inter-communication with the SBFinance team ensuring good efficiency despite off-shoring.
Computools are experts and act professionally, with lots of guidance on technical recommendations and with easy to understand explanations of what the technical choices mean and why one can be a better website than another. As a result, the development was completed on time and exceeded our expectations. The feedback from our customers was very positive and compared to our previous results we doubled our turnover.
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Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.