Pharmacy Management Software Development Services

Computools delivers pharmacy management software development services for hospitals, healthcare networks, and standalone pharmacies, creating custom solutions from e-prescription systems to medication inventory platforms. We help optimize pharmaceutical workflows, improve medication safety, and ensure full regulatory compliance

POWERING PHARMACY EXCELLENCE WITH COMPLIANT SOFTWARE SOLUTIONS

45%

FASTER MEDICATION DISPENSING AND INVENTORY CONTROL

Achieved through automated prescription processing, real-time stock tracking, and barcode-integrated dispensing systems.

60%

LOWER OPERATIONAL COSTS

Enabled by centralized pharmacy dashboards, billing integration, and intelligent inventory management tools that minimize waste and overstock.

250+

EXPERTS ON BOARD

100% of our clients scale their pharmacy businesses with us, trusting our domain knowledge, regulatory expertise, and focus on medication safety.

20+

PROJECTS DELIVERED

Custom pharmacy software built for pharmacy retail chains, and healthcare networks across global markets.

We are just as good as our clients say we are because their success is the true measure of ours.

SOLVING THE PHARMACY INDUSTRY’S TOUGHEST CHALLENGES WITH CUSTOM SOFTWARE SOLUTIONS

Modern pharmacies face increasing pressure to adapt in a rapidly evolving healthcare and retail environment. Rising competition from online retailers, evolving customer behavior, regulatory pressure, and shrinking prescription margins are just some of the issues shaping the industry. Digital tools and data-driven strategies offer a path forward. By streamlining operations, improving supply visibility, enhancing the customer experience, and supporting smarter decision-making, technology can help pharmacies stay resilient and relevant. Whether it’s building loyalty, optimizing inventory, or integrating clinical services — the right solutions can create measurable impact across the organization.
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01. High Marketing Costs & Inefficient Campaign ROI

Challenges:

  • Fragmented Campaign Execution: Many pharmacy chains rely on generic ads or local managers to run disconnected promotions, leading to low brand consistency and poor targeting.
  • Limited Audience Segmentation: Without access to real-time behavioral or purchase history data, offers are rarely personalized, reducing engagement.
  • Lack of Marketing Attribution: Pharmacies often can’t track which channels, creatives, or promotions actually drive transactions — making budget allocation more guesswork than strategy.
  • Declining ROI: As acquisition costs rise, pharmacies without marketing automation struggle to maintain profitability across competitive markets

Solution:

Digital Marketing Automation & Campaign Analytics

We design and implement automated marketing infrastructure tailored to the needs of multi-location pharmacies. Campaigns are data-driven and targeted based on demographics, shopping behavior, refill patterns, and prescription history. Integrated analytics dashboards help monitor performance across channels and locations — enabling pharmacy groups to scale campaigns efficiently and cut ineffective ad spend.

Benefits:

  • AI-Powered Segmentation – Deliver personalized offers based on purchase history, prescription type, frequency, or loyalty status
  • Automated Local Campaigns – Run geo-targeted ads across locations with central oversight
  • Connected CRM Analytics – Measure conversion, repeat behavior, and channel effectiveness in one place
  • Centralized Marketing Governance – Ensure brand consistency across digital channels and stores

ROI impact:

  • 20–40% increase in conversions from paid digital channels
  • 15–30% reduction in wasted ad spend
  • 25%+ boost in repeat purchases from personalized offers
  • Faster ROI attribution and campaign iteration cycles
02. Low Repeat Purchases & Lack of Personalization

Challenges:

  • One-Size-Fits-All Offers: Many pharmacies send the same promotions to all customers, missing opportunities to drive loyalty and frequency through personalized engagement.
  • No Refill Engagement: Without proactive reminders or contextual offers, patients often forget to refill prescriptions or switch to more convenient competitors.
  • Loyalty Program Gaps: Standard points-based systems rarely reflect actual behavior, limiting their effectiveness in increasing customer lifetime value.
  • Fragmented Data: Without centralized access to purchase and interaction history, targeting and segmentation remain basic or non-existent.

Solution:

Loyalty & Personalization Engine

We implement loyalty programs driven by real customer behavior — from purchase frequency to product category and refill timing. Using AI-powered personalization, we enable smart targeting with individual offers, product suggestions, and reminder automation. The platform integrates directly with your POS, CRM, and mobile app to deliver dynamic engagement across channels.

Benefits:

  • Personalized Loyalty Tiers – Reward based on customer value and visit frequency
  • Refill Reminders & Cross-Sell Offers – Contextual outreach based on product lifecycle
  • Smart Coupon Delivery – Push personalized discounts via app, SMS, or email
  • Integrated Insights – Track loyalty effectiveness and segment performance

ROI impact:

  • 25–45% increase in average basket size
  • 15–25% rise in repeat purchases
  • Increased margin from smarter retention
  • Higher customer LTV and lower churn
03. Declining In-Store Traffic & E-Commerce Lag

Challenges:

  • No Digital Refill Flow: Without a seamless online or app-based refill experience, many customers fail to re-engage or switch to competitors.
  • Lack of App Engagement: Generic or hard-to-use mobile apps result in low download rates and usage.
  • Fragmented E-Commerce Journey: Separate systems for prescription and OTC products create friction and drop-offs.
  • Competitor Pressure: Major players like Amazon provide frictionless e-pharmacy experiences — setting high expectations.

Solution:

E-Commerce Platform + Mobile Refill Experience

We deliver a unified online pharmacy and mobile application that supports secure prescription refills, OTC product orders, loyalty tracking, and account management. With automated reminders and personalized refill flows, patients can re-order medications with minimal effort — increasing convenience and stickiness.

Benefits:

  • Refill-First UX – Streamlined experience for returning patients
  • Integrated Basket – Combine OTC and prescription items in a single checkout
  • Push Notifications – Smart reminders for expiring meds or recurring purchases
  • Secure E-Payments – Built-in authentication and HIPAA compliance

ROI impact:

  • 30–50% growth in online revenue
  • 20%+ retention uplift via refill automation
  • Reduced support load from fewer call-ins
  • Improved customer convenience and loyalty
04. Limited Access to Pharmacist Expertise in Underserved Regions

Challenges:

  • In-Store Queue Bottlenecks: High foot traffic in urban locations often leads to long wait times for pharmacist consultations, impacting customer satisfaction.
  • Lost Upsell Opportunities: Without pharmacist engagement, customers often skip higher-margin products, leading to lower basket value.
  • Fragmented Digital Presence: Few pharmacies offer integrated virtual pharmacist access through their apps or websites — missing a key customer expectation.

Solution:

Telepharmacy + Virtual Pharmacist

We build virtual pharmacist modules directly into pharmacy mobile app or website, enabling secure, real-time consultations for prescription questions, OTC advice, and medication management. These digital touchpoints help scale pharmacist availability without increasing headcount — improving customer service while optimizing costs.

Benefits:

  • Live or Asynchronous Chat – Secure consultations via video or messaging
  • Medication Counseling – Help customers understand usage, interactions, and timing
  • Triage & Product Advice – Guide patients toward appropriate OTC items or next steps
  • Integrated Records – Consultation history logged into customer profile for continuity

ROI impact:

  • 10–25% increase in revenue from expanded access and upselling
  • Higher NPS scores from faster, more convenient support
  • Reduced pharmacist overload in peak hours
  • Greater reach into low-access regions without new physical locations
05. Missed Cross-Sell Opportunities & Flat Basket Value

Challenges:

  • Lack of Personalized Upselling: Most pharmacy systems don’t suggest relevant complementary products during checkout — missing key revenue opportunities.
  • Inconsistent Staff Promotion: In-store teams may forget or lack time to upsell due to peak-hour workloads or poor scripting.
  • Weak Digital Recommendations: Many pharmacy websites and apps lack intelligent cross-sell engines, limiting conversion and AOV (average order value).

Solution:

Cross-Selling Engine & Smart Product Recommendations

We implement AI-driven recommendation systems that offer relevant, condition-based or complementary products both in-store and online (via mobile or e-commerce). These systems are tailored to your SKUs, customer profiles, and purchase behavior to deliver timely, contextual offers.

Benefits:

  • Smart Bundling – Recommend vitamins, hygiene, or recovery products during checkout
  • Unified Integration – Consistent logic across POS, app, and website
  • Dynamic Learning – Adjust recommendations based on seasonality, stock, and customer behavior
  • Click-to-Cart Additions – Streamlined upselling in 1 tap or scan

ROI impact:

  • 10–20% growth in average order value
  • Higher engagement and satisfaction via relevant suggestions
  • Increased margin through promotion of high-value add-ons
06. Limited Monetization Beyond Medication Sales

Challenges:

  • Revenue Concentration in RX: Pharmacies depend heavily on prescription drug margins, which continue to erode under PBM and insurance pressures.
  • No Ecosystem Stickiness: Customers interact with pharmacies only for transactions, not for value-added health services.
  • Lost Partnership Potential: Many wellness and health brands seek pharmacy integrations but lack a digital entry point.

Solution:

Marketplace & Partner Health Services Integration

We develop a modular ecosystem where pharmacy apps serve as a gateway to trusted third-party services — like dietitian consultations, personalized supplement subscriptions, or diagnostic testing. This model turns your digital presence into a health engagement hub.

Benefits:

  • Monetized Integrations – Earn commissions or sell bundled service packages
  • Wellness Ecosystem – Keep customers engaged beyond medication
  • API & Platform Architecture – Easily onboard new services
  • Customer Retention – Position your pharmacy as a lifestyle and care platform

ROI impact:

  • 15–25% increase in revenue via new commission-based streams
  • Stronger brand loyalty from expanded value proposition
  • Better app retention through added functionality
07. Workforce Turnover & Scheduling Inefficiencies

Challenges:

  • High Frontline Staff Turnover: Pharmacists and pharmacy technicians face constant pressure from repetitive manual tasks, long shifts, and lack of digital support, contributing to burnout and high attrition.
  • Manual Scheduling: Staff shifts are often created using static templates or spreadsheets, which don’t reflect real-time customer demand, leading to under- or over-staffing.
  • Costly Onboarding Cycles: Frequent hiring and training cycles increase operational costs and disrupt service consistency.

Solution:

Smart Staff Scheduling & Demand Forecasting

We deliver AI-powered forecasting tools that analyze historical sales, seasonal trends, local events, and weather to predict store traffic by hour and location. The system then automatically generates optimal shift schedules based on forecasted demand and employee availability.

Benefits:

  • Dynamic Shift Optimization – Balance peak-hour coverage without overstaffing during off-peak times
  • Reduced Burnout – Better shift distribution helps retain experienced staff and reduce attrition
  • Time-Saving HR Automation – Managers spend less time manually planning or adjusting schedules
  • Higher Customer Coverage – Ensure adequate staffing when customer needs are highest

ROI impact:

  • 15–25% reduction in labor overspending
  • 20% fewer scheduling-related conflicts or shift gaps
  • Improved employee retention through better workload management
  • Higher NPS due to faster service during peak hours
08. Inventory Waste & Stock Management Complexity

Challenges:

  • Product Expiry Losses: Pharmacies often struggle to track and rotate inventory efficiently, leading to high volumes of expired medication and overstock.
  • Manual Inventory Processes: Without automation, restocking and stock checks are time-consuming, error-prone, and poorly aligned with real-time demand.
  • Limited Visibility Across Locations: Multi-store chains face difficulty monitoring inventory levels, expiry status, and slow-moving items across branches.

Solution:

Automated Inventory & Expiry Management

We deliver AI-powered inventory systems integrated with IoT sensors and real-time dashboards to track stock levels, expiration dates, and movement across all locations. The platform automates replenishment, alerts for expiring products, and creates markdown or recall triggers — reducing waste and freeing up cash flow.

Benefits:

  • Real-Time Stock Monitoring – Ensure accurate visibility across locations and product categories
  • Expiry Alerts & Automation – Trigger dynamic promotions or disposal workflows before product expiry
  • Integrated with POS & Procurement – Syncs inventory with sales data and restock logic
  • Operational Efficiency – Eliminate manual stock checks and reduce human error

ROI impact:

  • 30–50% reduction in expired inventory losses
  • 15–25% decrease in excess inventory spending
  • Improved cash flow and stock turnover rate
  • Lower inventory write-offs and waste
09. Administrative Overload in Claims & Returns

Challenges:

  • Manual Claims Processing: Submitting and verifying insurance claims, processing PBM data, and managing returns requires significant human labor and delays.
  • High Administrative Costs: Routine tasks like invoice generation, policy checks, and reconciliation tie up staff time and increase overhead.
  • Error-Prone Workflows: Manual handling often leads to billing inaccuracies and claim rejections that damage profitability and trust.

Solution:

RPA for Back-Office & Insurance Claims

We deploy Robotic Process Automation (RPA) bots to handle repetitive administrative tasks — from insurance eligibility checks and billing to syncing with PBM systems and managing product returns. The system integrates with your CRM, billing, and claims platforms to ensure seamless data flow.

Benefits:

  • Hands-Free Claims Processing – Validate, submit, and track claims without human input
  • Reduced Reconciliation Errors – Automate invoice generation and return management
  • PBM System Integration – Faster price checks and rebate tracking from benefit managers
  • Staff Time Reallocation – Free up resources for customer-facing or strategic tasks

ROI impact:

  • 40–60% reduction in back-office processing costs
  • 30% faster claim turnaround times
  • Fewer human errors in financial transactions
  • Improved staff focus and service quality
10. IT Cost Overhead & Release Delays

Challenges:

  • Expensive Legacy Infrastructure: Many pharmacy chains still rely on outdated on-premise systems, incurring high maintenance and scaling costs.
  • Slow Feature Delivery: Releasing new features or regulatory updates is time-consuming, often requiring system downtime or external support.
  • Limited Flexibility: Rigid infrastructure makes it hard to test, deploy, or integrate new technologies quickly.

Solution:

Cloud Infrastructure & DevOps Optimization

We migrate pharmacy systems to a cloud-native architecture with built-in CI/CD pipelines for continuous integration and delivery. The environment ensures HIPAA-compliant data handling, dynamic resource scaling, and frictionless system upgrades.

Benefits:

  • Cloud Cost Efficiency – Pay only for usage, eliminate server maintenance costs
  • Zero Downtime Deployments – Push updates without interrupting operations
  • DevOps Acceleration – Launch new features, compliance patches, or partner integrations faster
  • Scalable Growth – Easily onboard new branches or digital products

ROI impact:

  • 30–50% reduction in IT infrastructure costs
  • Faster time-to-market for features and compliance updates
  • Lower long-term IT maintenance burden
  • Increased platform agility for evolving business needs
11. Fragmented Customer Experience Across Channels

Challenges:

  • Disconnected Systems: POS, CRM, website, app, and call centers often operate in silos, leading to inconsistent customer data and broken service flows.
  • No Unified View of the Customer: Without centralized profiles, pharmacies can’t personalize offers, track loyalty, or optimize touchpoints.
  • Inconsistent Service Quality: Patients may receive different information or treatment depending on the channel they use.

Solution:

Unified Omnichannel Patient Experience

We deliver a fully integrated digital ecosystem that connects your POS, CRM, website, mobile app, and customer support systems into one seamless environment. The solution builds a single customer profile, enabling personalized service, consistent messaging, and smarter loyalty engagement across all channels.

Benefits:

  • True Omnichannel Experience – Unified brand and service across touchpoints
  • Consolidated Customer Data – Single profile across systems
  • Personalized Engagement – Tailored recommendations and rewards
  • Streamlined Support – Less channel hopping, fewer duplicated requests

ROI impact:

  • +30–50% improvement in Net Promoter Score (NPS)
  • +25% increase in return visit likelihood
  • Reduced service inconsistencies and higher loyalty
12. Medication Safety Risks & Legal Exposure

Challenges:

  • High Error Rates: Manual checks may overlook drug interactions, allergies, or contraindications.
  • Regulatory Scrutiny: Mistakes in prescription fulfillment can lead to liability or loss of licensure.
  • Lack of Real-Time Clinical Guidance: Pharmacists may not have decision support tools at the point of dispensing.

Solution:

Clinical Decision Support for Pharmacists

We deliver intelligent support tools that integrate into your dispensing systems to analyze prescriptions in real time — flagging duplicates, interaction risks, and patient-specific contraindications. Built with up-to-date drug databases and personalized risk logic.

Benefits:

  • Real-Time Prescription Validation – Avoid costly or dangerous mistakes
  • Risk Scoring Engine – Prioritizes urgent alerts
  • Legal Safeguards – Reduces exposure to malpractice
  • Seamless Workflow Integration – Built into your existing pharmacy software

ROI impact:

  • -80% reduction in medication dispensing errors
  • Lower legal and compliance risks
  • Enhanced patient safety and brand trust
13. Increasing Data Privacy Regulations & Breach Risks

Challenges:

  • Complex Compliance Environment: Pharmacies must follow HIPAA, GDPR, and local regulations around medical and insurance data.
  • Vulnerable Legacy Systems: Older infrastructure often lacks encryption, access control, or incident detection.
  • Reputational & Financial Risk: Breaches can result in lawsuits, fines up to $1.5M, and lost customer trust.

Solution:

HIPAA/GDPR-Compliant Cybersecurity Framework

We implement end-to-end security architecture that includes SIEM (Security Information and Event Management), real-time threat detection, user access controls, and automated logging to safeguard all sensitive data across systems.

Benefits:

  • Full Compliance Framework – Covers HIPAA, GDPR, DSCSA
  • Centralized Monitoring – Real-time alerts and audits
  • Role-Based Access Control – Prevents unauthorized exposure
  • Scalable Security Infrastructure – Built for growth and regulation shifts

ROI impact:

  • Drastically reduced risk of regulatory penalties (up to $1.5M per breach)
  • Improved patient trust and brand credibility
  • Stronger internal governance and vendor security standards
14. Poor Medication Adherence & Missed Refills

Challenges:

  • Patients Forget to Refill: Many customers skip medication refills due to forgetfulness or lack of reminders.
  • Lost Revenue: Missed refills result in revenue loss and lower lifetime value.
  • Low Health Outcomes: Poor adherence impacts patient outcomes and trust.

Solution:

Medication Adherence & Refill Tracking Tool

We design a cross-channel reminder engine that sends push, SMS, or in-app notifications for scheduled doses, refill windows, or follow-up needs. Integrated with EHR and CRM, it aligns with individual medication plans and pharmacy inventory.

Benefits:

  • Timely refill reminders customized by medication
  • Improved patient adherence and outcomes
  • Integration with loyalty and care programs
  • Behavior-based refill tracking

ROI impact:

  • 25–35% increase in repeat refill revenue
  • Higher patient retention and satisfaction (NPS)
  • Fewer emergency queries due to missed doses
15. Limited Accessibility

Challenges:

  • Exclusion of Elderly or Disabled: Many pharmacy platforms are not designed for seniors or users with accessibility needs.
  • Language Barriers: English-only interfaces limit outreach in multicultural communities.
  • Poor Digital Experience: Frustration with navigation or readability drives customers away.

Solution:

Multi-Language UX/UI + Accessibility Toolkit

We build interfaces with simplified navigation, larger fonts, voice input, and support for multiple languages. Our design process prioritizes usability for seniors and ADA compliance, improving inclusivity and engagement.

Benefits:

  • Broader reach across age and language groups
  • Reduced support load through intuitive self-service
  • Improved equity in access to care
  • Higher customer loyalty from underserved segments

ROI impact:

  • Higher engagement among elderly and multilingual users
  • Decrease in abandonment during digital interactions
  • Expanded market share in diverse communities

Challenges:

  • Fragmented Campaign Execution: Many pharmacy chains rely on generic ads or local managers to run disconnected promotions, leading to low brand consistency and poor targeting.
  • Limited Audience Segmentation: Without access to real-time behavioral or purchase history data, offers are rarely personalized, reducing engagement.
  • Lack of Marketing Attribution: Pharmacies often can’t track which channels, creatives, or promotions actually drive transactions — making budget allocation more guesswork than strategy.
  • Declining ROI: As acquisition costs rise, pharmacies without marketing automation struggle to maintain profitability across competitive markets

Solution:

Digital Marketing Automation & Campaign Analytics

We design and implement automated marketing infrastructure tailored to the needs of multi-location pharmacies. Campaigns are data-driven and targeted based on demographics, shopping behavior, refill patterns, and prescription history. Integrated analytics dashboards help monitor performance across channels and locations — enabling pharmacy groups to scale campaigns efficiently and cut ineffective ad spend.

Benefits:

  • AI-Powered Segmentation – Deliver personalized offers based on purchase history, prescription type, frequency, or loyalty status
  • Automated Local Campaigns – Run geo-targeted ads across locations with central oversight
  • Connected CRM Analytics – Measure conversion, repeat behavior, and channel effectiveness in one place
  • Centralized Marketing Governance – Ensure brand consistency across digital channels and stores

ROI impact:

  • 20–40% increase in conversions from paid digital channels
  • 15–30% reduction in wasted ad spend
  • 25%+ boost in repeat purchases from personalized offers
  • Faster ROI attribution and campaign iteration cycles

Challenges:

  • One-Size-Fits-All Offers: Many pharmacies send the same promotions to all customers, missing opportunities to drive loyalty and frequency through personalized engagement.
  • No Refill Engagement: Without proactive reminders or contextual offers, patients often forget to refill prescriptions or switch to more convenient competitors.
  • Loyalty Program Gaps: Standard points-based systems rarely reflect actual behavior, limiting their effectiveness in increasing customer lifetime value.
  • Fragmented Data: Without centralized access to purchase and interaction history, targeting and segmentation remain basic or non-existent.

Solution:

Loyalty & Personalization Engine

We implement loyalty programs driven by real customer behavior — from purchase frequency to product category and refill timing. Using AI-powered personalization, we enable smart targeting with individual offers, product suggestions, and reminder automation. The platform integrates directly with your POS, CRM, and mobile app to deliver dynamic engagement across channels.

Benefits:

  • Personalized Loyalty Tiers – Reward based on customer value and visit frequency
  • Refill Reminders & Cross-Sell Offers – Contextual outreach based on product lifecycle
  • Smart Coupon Delivery – Push personalized discounts via app, SMS, or email
  • Integrated Insights – Track loyalty effectiveness and segment performance

ROI impact:

  • 25–45% increase in average basket size
  • 15–25% rise in repeat purchases
  • Increased margin from smarter retention
  • Higher customer LTV and lower churn

Challenges:

  • No Digital Refill Flow: Without a seamless online or app-based refill experience, many customers fail to re-engage or switch to competitors.
  • Lack of App Engagement: Generic or hard-to-use mobile apps result in low download rates and usage.
  • Fragmented E-Commerce Journey: Separate systems for prescription and OTC products create friction and drop-offs.
  • Competitor Pressure: Major players like Amazon provide frictionless e-pharmacy experiences — setting high expectations.

Solution:

E-Commerce Platform + Mobile Refill Experience

We deliver a unified online pharmacy and mobile application that supports secure prescription refills, OTC product orders, loyalty tracking, and account management. With automated reminders and personalized refill flows, patients can re-order medications with minimal effort — increasing convenience and stickiness.

Benefits:

  • Refill-First UX – Streamlined experience for returning patients
  • Integrated Basket – Combine OTC and prescription items in a single checkout
  • Push Notifications – Smart reminders for expiring meds or recurring purchases
  • Secure E-Payments – Built-in authentication and HIPAA compliance

ROI impact:

  • 30–50% growth in online revenue
  • 20%+ retention uplift via refill automation
  • Reduced support load from fewer call-ins
  • Improved customer convenience and loyalty

Challenges:

  • In-Store Queue Bottlenecks: High foot traffic in urban locations often leads to long wait times for pharmacist consultations, impacting customer satisfaction.
  • Lost Upsell Opportunities: Without pharmacist engagement, customers often skip higher-margin products, leading to lower basket value.
  • Fragmented Digital Presence: Few pharmacies offer integrated virtual pharmacist access through their apps or websites — missing a key customer expectation.

Solution:

Telepharmacy + Virtual Pharmacist

We build virtual pharmacist modules directly into pharmacy mobile app or website, enabling secure, real-time consultations for prescription questions, OTC advice, and medication management. These digital touchpoints help scale pharmacist availability without increasing headcount — improving customer service while optimizing costs.

Benefits:

  • Live or Asynchronous Chat – Secure consultations via video or messaging
  • Medication Counseling – Help customers understand usage, interactions, and timing
  • Triage & Product Advice – Guide patients toward appropriate OTC items or next steps
  • Integrated Records – Consultation history logged into customer profile for continuity

ROI impact:

  • 10–25% increase in revenue from expanded access and upselling
  • Higher NPS scores from faster, more convenient support
  • Reduced pharmacist overload in peak hours
  • Greater reach into low-access regions without new physical locations

Challenges:

  • Lack of Personalized Upselling: Most pharmacy systems don’t suggest relevant complementary products during checkout — missing key revenue opportunities.
  • Inconsistent Staff Promotion: In-store teams may forget or lack time to upsell due to peak-hour workloads or poor scripting.
  • Weak Digital Recommendations: Many pharmacy websites and apps lack intelligent cross-sell engines, limiting conversion and AOV (average order value).

Solution:

Cross-Selling Engine & Smart Product Recommendations

We implement AI-driven recommendation systems that offer relevant, condition-based or complementary products both in-store and online (via mobile or e-commerce). These systems are tailored to your SKUs, customer profiles, and purchase behavior to deliver timely, contextual offers.

Benefits:

  • Smart Bundling – Recommend vitamins, hygiene, or recovery products during checkout
  • Unified Integration – Consistent logic across POS, app, and website
  • Dynamic Learning – Adjust recommendations based on seasonality, stock, and customer behavior
  • Click-to-Cart Additions – Streamlined upselling in 1 tap or scan

ROI impact:

  • 10–20% growth in average order value
  • Higher engagement and satisfaction via relevant suggestions
  • Increased margin through promotion of high-value add-ons

Challenges:

  • Revenue Concentration in RX: Pharmacies depend heavily on prescription drug margins, which continue to erode under PBM and insurance pressures.
  • No Ecosystem Stickiness: Customers interact with pharmacies only for transactions, not for value-added health services.
  • Lost Partnership Potential: Many wellness and health brands seek pharmacy integrations but lack a digital entry point.

Solution:

Marketplace & Partner Health Services Integration

We develop a modular ecosystem where pharmacy apps serve as a gateway to trusted third-party services — like dietitian consultations, personalized supplement subscriptions, or diagnostic testing. This model turns your digital presence into a health engagement hub.

Benefits:

  • Monetized Integrations – Earn commissions or sell bundled service packages
  • Wellness Ecosystem – Keep customers engaged beyond medication
  • API & Platform Architecture – Easily onboard new services
  • Customer Retention – Position your pharmacy as a lifestyle and care platform

ROI impact:

  • 15–25% increase in revenue via new commission-based streams
  • Stronger brand loyalty from expanded value proposition
  • Better app retention through added functionality

Challenges:

  • High Frontline Staff Turnover: Pharmacists and pharmacy technicians face constant pressure from repetitive manual tasks, long shifts, and lack of digital support, contributing to burnout and high attrition.
  • Manual Scheduling: Staff shifts are often created using static templates or spreadsheets, which don’t reflect real-time customer demand, leading to under- or over-staffing.
  • Costly Onboarding Cycles: Frequent hiring and training cycles increase operational costs and disrupt service consistency.

Solution:

Smart Staff Scheduling & Demand Forecasting

We deliver AI-powered forecasting tools that analyze historical sales, seasonal trends, local events, and weather to predict store traffic by hour and location. The system then automatically generates optimal shift schedules based on forecasted demand and employee availability.

Benefits:

  • Dynamic Shift Optimization – Balance peak-hour coverage without overstaffing during off-peak times
  • Reduced Burnout – Better shift distribution helps retain experienced staff and reduce attrition
  • Time-Saving HR Automation – Managers spend less time manually planning or adjusting schedules
  • Higher Customer Coverage – Ensure adequate staffing when customer needs are highest

ROI impact:

  • 15–25% reduction in labor overspending
  • 20% fewer scheduling-related conflicts or shift gaps
  • Improved employee retention through better workload management
  • Higher NPS due to faster service during peak hours

Challenges:

  • Product Expiry Losses: Pharmacies often struggle to track and rotate inventory efficiently, leading to high volumes of expired medication and overstock.
  • Manual Inventory Processes: Without automation, restocking and stock checks are time-consuming, error-prone, and poorly aligned with real-time demand.
  • Limited Visibility Across Locations: Multi-store chains face difficulty monitoring inventory levels, expiry status, and slow-moving items across branches.

Solution:

Automated Inventory & Expiry Management

We deliver AI-powered inventory systems integrated with IoT sensors and real-time dashboards to track stock levels, expiration dates, and movement across all locations. The platform automates replenishment, alerts for expiring products, and creates markdown or recall triggers — reducing waste and freeing up cash flow.

Benefits:

  • Real-Time Stock Monitoring – Ensure accurate visibility across locations and product categories
  • Expiry Alerts & Automation – Trigger dynamic promotions or disposal workflows before product expiry
  • Integrated with POS & Procurement – Syncs inventory with sales data and restock logic
  • Operational Efficiency – Eliminate manual stock checks and reduce human error

ROI impact:

  • 30–50% reduction in expired inventory losses
  • 15–25% decrease in excess inventory spending
  • Improved cash flow and stock turnover rate
  • Lower inventory write-offs and waste

Challenges:

  • Manual Claims Processing: Submitting and verifying insurance claims, processing PBM data, and managing returns requires significant human labor and delays.
  • High Administrative Costs: Routine tasks like invoice generation, policy checks, and reconciliation tie up staff time and increase overhead.
  • Error-Prone Workflows: Manual handling often leads to billing inaccuracies and claim rejections that damage profitability and trust.

Solution:

RPA for Back-Office & Insurance Claims

We deploy Robotic Process Automation (RPA) bots to handle repetitive administrative tasks — from insurance eligibility checks and billing to syncing with PBM systems and managing product returns. The system integrates with your CRM, billing, and claims platforms to ensure seamless data flow.

Benefits:

  • Hands-Free Claims Processing – Validate, submit, and track claims without human input
  • Reduced Reconciliation Errors – Automate invoice generation and return management
  • PBM System Integration – Faster price checks and rebate tracking from benefit managers
  • Staff Time Reallocation – Free up resources for customer-facing or strategic tasks

ROI impact:

  • 40–60% reduction in back-office processing costs
  • 30% faster claim turnaround times
  • Fewer human errors in financial transactions
  • Improved staff focus and service quality

Challenges:

  • Expensive Legacy Infrastructure: Many pharmacy chains still rely on outdated on-premise systems, incurring high maintenance and scaling costs.
  • Slow Feature Delivery: Releasing new features or regulatory updates is time-consuming, often requiring system downtime or external support.
  • Limited Flexibility: Rigid infrastructure makes it hard to test, deploy, or integrate new technologies quickly.

Solution:

Cloud Infrastructure & DevOps Optimization

We migrate pharmacy systems to a cloud-native architecture with built-in CI/CD pipelines for continuous integration and delivery. The environment ensures HIPAA-compliant data handling, dynamic resource scaling, and frictionless system upgrades.

Benefits:

  • Cloud Cost Efficiency – Pay only for usage, eliminate server maintenance costs
  • Zero Downtime Deployments – Push updates without interrupting operations
  • DevOps Acceleration – Launch new features, compliance patches, or partner integrations faster
  • Scalable Growth – Easily onboard new branches or digital products

ROI impact:

  • 30–50% reduction in IT infrastructure costs
  • Faster time-to-market for features and compliance updates
  • Lower long-term IT maintenance burden
  • Increased platform agility for evolving business needs

Challenges:

  • Disconnected Systems: POS, CRM, website, app, and call centers often operate in silos, leading to inconsistent customer data and broken service flows.
  • No Unified View of the Customer: Without centralized profiles, pharmacies can’t personalize offers, track loyalty, or optimize touchpoints.
  • Inconsistent Service Quality: Patients may receive different information or treatment depending on the channel they use.

Solution:

Unified Omnichannel Patient Experience

We deliver a fully integrated digital ecosystem that connects your POS, CRM, website, mobile app, and customer support systems into one seamless environment. The solution builds a single customer profile, enabling personalized service, consistent messaging, and smarter loyalty engagement across all channels.

Benefits:

  • True Omnichannel Experience – Unified brand and service across touchpoints
  • Consolidated Customer Data – Single profile across systems
  • Personalized Engagement – Tailored recommendations and rewards
  • Streamlined Support – Less channel hopping, fewer duplicated requests

ROI impact:

  • +30–50% improvement in Net Promoter Score (NPS)
  • +25% increase in return visit likelihood
  • Reduced service inconsistencies and higher loyalty

Challenges:

  • High Error Rates: Manual checks may overlook drug interactions, allergies, or contraindications.
  • Regulatory Scrutiny: Mistakes in prescription fulfillment can lead to liability or loss of licensure.
  • Lack of Real-Time Clinical Guidance: Pharmacists may not have decision support tools at the point of dispensing.

Solution:

Clinical Decision Support for Pharmacists

We deliver intelligent support tools that integrate into your dispensing systems to analyze prescriptions in real time — flagging duplicates, interaction risks, and patient-specific contraindications. Built with up-to-date drug databases and personalized risk logic.

Benefits:

  • Real-Time Prescription Validation – Avoid costly or dangerous mistakes
  • Risk Scoring Engine – Prioritizes urgent alerts
  • Legal Safeguards – Reduces exposure to malpractice
  • Seamless Workflow Integration – Built into your existing pharmacy software

ROI impact:

  • -80% reduction in medication dispensing errors
  • Lower legal and compliance risks
  • Enhanced patient safety and brand trust

Challenges:

  • Complex Compliance Environment: Pharmacies must follow HIPAA, GDPR, and local regulations around medical and insurance data.
  • Vulnerable Legacy Systems: Older infrastructure often lacks encryption, access control, or incident detection.
  • Reputational & Financial Risk: Breaches can result in lawsuits, fines up to $1.5M, and lost customer trust.

Solution:

HIPAA/GDPR-Compliant Cybersecurity Framework

We implement end-to-end security architecture that includes SIEM (Security Information and Event Management), real-time threat detection, user access controls, and automated logging to safeguard all sensitive data across systems.

Benefits:

  • Full Compliance Framework – Covers HIPAA, GDPR, DSCSA
  • Centralized Monitoring – Real-time alerts and audits
  • Role-Based Access Control – Prevents unauthorized exposure
  • Scalable Security Infrastructure – Built for growth and regulation shifts

ROI impact:

  • Drastically reduced risk of regulatory penalties (up to $1.5M per breach)
  • Improved patient trust and brand credibility
  • Stronger internal governance and vendor security standards

Challenges:

  • Patients Forget to Refill: Many customers skip medication refills due to forgetfulness or lack of reminders.
  • Lost Revenue: Missed refills result in revenue loss and lower lifetime value.
  • Low Health Outcomes: Poor adherence impacts patient outcomes and trust.

Solution:

Medication Adherence & Refill Tracking Tool

We design a cross-channel reminder engine that sends push, SMS, or in-app notifications for scheduled doses, refill windows, or follow-up needs. Integrated with EHR and CRM, it aligns with individual medication plans and pharmacy inventory.

Benefits:

  • Timely refill reminders customized by medication
  • Improved patient adherence and outcomes
  • Integration with loyalty and care programs
  • Behavior-based refill tracking

ROI impact:

  • 25–35% increase in repeat refill revenue
  • Higher patient retention and satisfaction (NPS)
  • Fewer emergency queries due to missed doses

Challenges:

  • Exclusion of Elderly or Disabled: Many pharmacy platforms are not designed for seniors or users with accessibility needs.
  • Language Barriers: English-only interfaces limit outreach in multicultural communities.
  • Poor Digital Experience: Frustration with navigation or readability drives customers away.

Solution:

Multi-Language UX/UI + Accessibility Toolkit

We build interfaces with simplified navigation, larger fonts, voice input, and support for multiple languages. Our design process prioritizes usability for seniors and ADA compliance, improving inclusivity and engagement.

Benefits:

  • Broader reach across age and language groups
  • Reduced support load through intuitive self-service
  • Improved equity in access to care
  • Higher customer loyalty from underserved segments

ROI impact:

  • Higher engagement among elderly and multilingual users
  • Decrease in abandonment during digital interactions
  • Expanded market share in diverse communities
See the ROI of going digital.
Anna Kolomiets

VP of Customer Success in Healthcare

Anna Kolomiets

CUSTOM PHARMACY SOFTWARE SOLUTIONS WE BUILD

01. Pharmacy Management System Development

We build custom pharmacy management platforms that handle prescription processing, inventory control, billing, and point-of-sale (POS) operations, optimizing daily workflows and reducing human error.

02. ePrescription and Refill Automation Software

Computools develops secure eRx systems that integrate with EHRs, automate prescription validation, manage refill requests, and support real-time communication with healthcare providers and insurers.

03. Inventory and Expiry Tracking Solutions

Our software monitors stock levels, batch numbers, and expiration dates in real time, enabling automated reordering, minimizing waste, and ensuring medication availability and compliance.

04. Pharmacy CRM and Customer Engagement Tools

We create CRM tools for pharmacies to track patient history, send refill reminders, manage loyalty programs, and deliver personalized health alerts, increasing retention and adherence.

05. Pharmacy Mobile App Development

We develop mobile apps for patients to manage prescriptions, receive notifications, place refills, and schedule pickups or deliveries, enhancing convenience and engagement.

06. Compliance and Reporting Automation

Our systems support HIPAA, FDA, and local regulatory compliance with built-in audit trails, controlled substance tracking, and automated reporting, ensuring accountability and operational transparency.

Time to digitize your pharmacy operations?

CHOOSE HOW YOU WORK WITH US

Consulting

Computools’ IT consulting services offer businesses the expertise to navigate complex digital challenges, ensuring strategic alignment with long-term objectives. We focus on delivering targeted solutions that optimize processes, reduce overhead, and position businesses for data-driven growth.

Software Engineering

Computools’ software engineering services deliver high-performance, custom software solutions for diverse business needs, ensuring seamless integration across platforms. Whether you’re in retail, finance, or logistics, we help businesses reduce operational costs and accelerate growth with a precision-engineered approach.

Dedicated Teams

Our dedicated teams empower businesses by providing skilled IT professionals who integrate directly into your project. With flexible support, we help speed up software project delivery, and drive innovation to keep your business ahead in a competitive landscape.

CX Strategy & Design

We optimize customer journeys to increase engagement, loyalty, and revenue through expert customer experience strategy and data-driven design.

Process Automation

Our automation solutions eliminate manual inefficiencies, optimize resource use, and reduce errors—driving faster, smarter business operations.

Software Modernization

We modernize legacy systems to boost performance, security, and flexibility—helping businesses reduce technical debt and seize new growth opportunities.

EXPERTISE ACROSS THE PHARMACY TECH ECOSYSTEM

01 / 07
Pharmacy Management Systems (PMS)
Automated Dispensing Systems (ADS)
E-Prescription & Medication Therapy Management (MTM) Platforms
Specialty Pharmacy Management Ecosystems
Retail Pharmacy POS & Customer Engagement Platforms
Pharmacy Analytics & Business Intelligence
Compounding Pharmacy Management Systems

McKesson EnterpriseRx

PioneerRx

Liberty Software

Computer-Rx

BD Pyxis

Omnicell

Swisslog Healthcare

Surescripts

DrFirst

Mediware Information Systems

TherigySTM

McKesson SPM

LS Retail Pharmacy POS

PrimeRx

POSiflex Pharmacy Solutions

McKesson Analytics

Omnicell Analytics

K Software – The Compounder (PCCA)

QS/1 Compounding Module

Testimonials

DISCOVER WHY CLIENTS TRUST COMPUTOOLS
5.0
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Verified by Clutch

“The team was very friendly and had the highest level of competence, engagement, and project management.”

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Stanley McAllister
Manager, Project Delivery, Unisys
Country
USA
Industry
Software
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Node.js React PostgreSQL
5.0
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“Computools predicted all possible points of our business growth and implemented them into the project.”

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Dr. Bert Carl Schindler
Regional Manager of Business Area, DEIN DENTAL
Country
Germany
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java JPA Servlets jQuery AWS
5.0
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“We were highly satisfied with their deep understanding of our fintech processes and their project management was really superb.”

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Renata Patiejūnaitė
Regional Director Europe, iPiD
Country
Luxembourg
Industry
Finance
Budget
$200,000 to $999,999
Type
Mobile App
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Flutter Java Spring
5.0
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Verified by Clutch

“Computools is a highly professional company with a skilled and responsive team. Their ability to propose valuable improvements and their dedication to the project made a significant difference.”

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Wolfgang Fuchs
Data Scientist & Product Manager, METOS by Pessl Instruments
Country
Austria
Industry
Agriculture
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
OpenCV TensorFlow React Node.js PostgreSQL Docker Jira Slack
5.0
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Verified by Clutch

“The most noteworthy value that stood out was their exceptional experience in developing AI software solutions.”

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Aaron Thompson
Program & Project Manager, NextCare Health Conference
Country
USA
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
.NET C# ASP.NET MVC AZURE ANGULAR
5.0
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“We were deeply impressed with their technical expertise, transparency, and flexibility. The team was highly skilled, easy to work with, and always proactive in solving challenges.“

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Todd Jezierski
Create & Deploy, Nike
Country
USA
Industry
Retail
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java Spring PostgreSQL Angular Redis Docker
5.0
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Verified by Clutch

“Computools offered non-standard solutions and maximized their investment in our business success.“

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Samuel Ok
Senior Product Manager, Aya Healthcare
Country
USA
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Node.js NestJS PostgreSQL React WebSocket Biometric SDK
5.0
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Verified by Clutch

“Our company is impressed by their client-first approach and deep niche expertise.”

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Brian Mascarenhas
Co-Founder & CTO, Reset
Country
USA
Industry
Finance
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Python Django PostgreSQL React Redux
5.0
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“A very comfortable collaboration and clear communication on every stage of platform development and maintenance.”

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Claus-Peter Müller
Managing Director, NLB Lease&Go
Country
Austria
Industry
Finance
Budget
$50,000 to $199,999
Type
Web Platform
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java Spring Boot PostgreSQL Docker AWS GitLab CI
5.0
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“After all these years, Computools never fails to arrive on time and with a quality that never ceases to amaze me. They work well as a team and are adaptable and communicative.”

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Ryan L.
VP of Sales, Western Canada at Fastfrate Group
Country
British Columbia
Industry
Logistics
Budget
$50,000 to $199,999
Type
Web and Mobile App System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Node.js React Native PostgreSQL Docker GitLab CI AWS
5.0
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“Within the first three months of its use, the designed program by Computools significantly reduced meter reading fraud by over 30%. Additionally, we saw a rise in operational effectiveness. Customer comments highlighted greater billing transparency and speedier service delivery, which contributed to an improvement in customer satisfaction levels.”

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Frank Lindberg
IT Project Manager, European Energy
Country
Denmark
Industry
Energy
Budget
$50,000 to $199,999
Type
Mobile App
Duration
Ongoing
Team Size
5 Specialists
Tech stack
iOS Android Python TensorFlow React Native AWS PostgreSQL
5.0
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Verified by Clutch

“They were professional, adapted to our short-notice needs, documented everything, and were transparent.”

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Ben James
CEO, Hunter Healthcare
Country
United Kingdom
Industry
Healthcare
Budget
$50,000 to $199,999
Type
Mobile App
Duration
12 months
Team Size
5 Specialists
Tech stack
iOS Android Kotlin Swift Firebase REST API GitHub Bitrise
5.0
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“Thanks to Computools, we have seen a 15% growth in sales and a 40% boost in user satisfaction. Our image management has become more efficient, and our diagnostic capabilities have improved. Overall, the team has delivered a high-quality solution that meets our requirements.”

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Quamil Woods
Paralegal, Sonic Healthcare USA
Country
USA
Industry
Consumer Services
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
C++ Python MQTT AWS IoT Core PostgreSQL Scrum
5.0
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“Computools has significantly improved our LMS. The team holds regular meetings and provides detailed project reports, keeping us well-informed. We communicate via email, and overall, everything has gone smoothly.”

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Milad Hawsho
CEO & Founder, Pixil
Country
Sweden
Industry
Retail
Budget
$50,000 to $199,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java Spring Boot React TypeScript PostgreSQL Docker
5.0
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“Computools worked closely with us to understand our challenges. They developed a platform that integrated seamlessly with our existing infrastructure and Automatic Identification Systems (AIS) to capture private vessel data.”

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Billy Stonerock
Branch Manager, National Trench Safety
Country
USA
Industry
Consumer Services
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Go gRPC React PostgreSQL Redis Docker
5.0
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“Computools’ work has had a positive impact on the client’s business. The team is flexible and responsive to the client’s needs. Their expertise has been key to the project’s success. Overall, the engagement has been positive.”

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Kevin Smith
Chairman & CEO, Spine
Country
USA
Industry
Retail
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Go React Redux ClickHouse Kubernetes AWS
5.0
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“Due to the platform’s use, the new products’ generated go-to-market timeline improves by 20%, cutting down on plan costs and, most importantly, enhancing the connection between the departments. The availability of near real-time information and the enhancement of the speed of decision-making are truly remarkable.”

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David Vinyard
COO, Global Retailers LLC
Country
USA
Industry
Retail
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java Spring Boot Angular Kafka MongoDB GitHub Actions
5.0
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“Thanks to Computools, we have successfully implemented our system and reduced the need for manual inspections. The team works in regular sprints and keeps us updated on progress. Their personalized approach, ability to listen, adapt, and continuously refine their methods are truly impressive.”

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Philip Hewlett
Sr Leader/COO/VP Operations, East West Railway Company
Country
United Kingdom
Industry
Logistics
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Vue.js Node.js MQTT InfluxDB Redis Docker
5.0
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“Computools’ team truly impressed us with their dedication to the project, their ability to adapt to our processes, and their exceptional hard skills. This allowed us to identify many risks in the initial development stages and address some gaps in our processes. Professionalism, contribution, and flexibility are what define Computools. Based on my experience, I strongly recommend Computools for Dedicated Delivery and outsourcing project services!”

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Tim Kett
Director Product at abl solutions GmbH
Country
Germany
Industry
Software
Budget
Confidential
Type
Web and Mobile App System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java React Android iOS Machine Learning SDK
5.0
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“Computools has delivered a functional solution that helped us increase revenue fivefold, reduce costs, and boost productivity. The team efficiently manages tasks in Jira and keeps us updated through weekly calls. Their productive approach and strong work ethic truly stand out.”

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Todd Williams
CEO & Chief Strategy Officer, Ensign Street
Country
USA
Industry
Software
Budget
$200,000–$999,999
Type
Web and Mobile App System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java Angular Android iOS
5.0
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“Computools’ technical knowledge is impressive.They delivered the product on time, within the agreed budget, and fully aligned with our requirements.”

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Jurijs Ivolga
CEO, SIA Volunge
Country
Latvia
Industry
Software
Budget
$10,000–$49,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Java React PostgreSQL
5.0
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“Thanks to Computools’ efforts, we have seen compliance with deadlines and budget and team scalability as needed. The team has a confident project manager who delivers a professional and organized project. Moreover, Computools has quickly onboarded to the project and delivered fast results.”

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Tannon Mccaleb
Payment & FinTech, Fintech Executive Search Consultants
Country
USA
Industry
Software
Budget
$200,000–$999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java React Redis
5.0
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“Thanks to the new solution, we’ve significantly reduced manual marketing workflows. Computools manages the project effectively, using Scrum methodology to execute tasks efficiently. Their problem-solving skills and ability to anticipate challenges set them apart from other providers.”

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Brian Lent
Chief Analytics & Data Officer, Auger
Country
USA
Industry
Software
Budget
$200,000 to $999,999
Type
Web Platform
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java React Redis
5.0
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“Computools has successfully delivered everything as planned, adding value to the app. The team is highly approachable, tracks progress, and provides real-time updates via Slack. They maintain smooth communication through email and messaging apps, regardless of time zones.”

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Scott Priddy
Process Improvement, General Dynamics Information Technology
Country
USA
Industry
Software
Budget
$200,000–$999,999
Type
Mobile App
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Android iOS Kotlin Jetpack Compose Firebase
5.0
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“Thanks to Computools, we now have an app that integrates 2,000 users into a single platform, significantly reducing the time spent on data exchange between systems and applications. The team manages our collaboration effectively and quickly adapts to changes. Overall, our experience has been highly successful.”

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Michael Haupt
Engineering VP, Quandoo
Country
Germany
Industry
Software
Budget
$200,000–$999,999
Type
Web System
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Angular Java PostgreSQL
5.0
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“Computools has been responsible for creating a novel database and front-end solution, incorporating both the development portal for digital standards and a modern shop for the sale of these standards. Throughout the course of the project, we have been consistently impressed by the professionalism exhibited by the Computools team, as well as their detailed understanding of our client’s processes. Their expertise, commitment to our objectives, and consistent delivery of high-quality work are notable aspects of their service.”

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Bill Holler
Chief Executive Officer TraCert OÜ
Country
Estonia
Industry
Aerospace and Defense
Budget
$200,000 to $999,999
Type
Web and Mobile App System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Vue.js PHP MySQL iOS Android
5.0
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“Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product’s enhanced navigation and content linkage.”

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Yulia Kondratyuk
Former Head of Sales & Marketing at Stfalcon LLC
Country
Estonia
Industry
Software
Budget
Confidential
Type
Mobile App
Duration
Less than a month
Team Size
5 Specialists
Tech stack
Java Node.js Express.js Android Redis
5.0
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“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”

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Elad Schiller
Co-Founder and CTO at CASTOR
Country
Israel
Industry
Software
Budget
Confidential
Type
Web Platform
Duration
Ongoing
Team Size
5 Specialists
Tech stack
Angular .NET PostgreSQL Redis Docker
4.5
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“Computools was selected through an RFP process. They were shortlisted and selected from between 5 other suppliers. Computools has worked thoroughly and timely to solve all security issues and launch as agreed. Their expertise is impressive.”

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Mona Madbouly
Global Web Officer at British Council
Country
United Kingdom
Industry
Education Services
Budget
$10,000–$49,999
Type
Web Platform
Duration
Ongoing
Team Size
5 Specialists
Tech stack
WordPress PHP jQuery AWS
5.0
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“After analyzing our requirements, Computools outlined potential solutions and deadlines for each stage. They designed the user flows and defined the user personas. They built the platform infrastructure and oversaw its implementation. Once we finished development, we conducted usability tests to assess their submitted work. Computools led an organized, agile team that adapted to our evolving needs. They listened to our feedback and managed their time well throughout the project.”

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David Roberts
Founder at ReVerb
Country
USA
Industry
Media
Budget
$50,000–$199,999
Type
Web Platform
Duration
Less than a month
Team Size
5 Specialists
Tech stack
PHP Laravel Vue.js PostgreSQL Docker
5.0
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“The application perfectly meets the large-scale demands of the project, with the team creating an effective solution that works well and provides the required level of control. They were communicative, responsive, and proactive throughout the project, demonstrating their experience at all times.”

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Daniel Beasley
CTO at Healthi
Country
USA
Industry
Healthcare
Budget
$200,000 to $999,999
Type
Web Platform
Duration
12 months
Team Size
10 Specialists
Tech stack
Java Spring Boot PostgreSQL AWS Docker
5.0
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“The Computools team came to us with ideas, and that’s unusual. I’m satisfied that they gave us the right recommendations which are contemporary and relevant for today’s users. Because with other companies on previous projects, it was like pulling teeth to get them to make suggestions. The product received positive feedback even before being implemented and has led to significant customer and revenue growth.”

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Greg Wilson
Chief Executive Officer at Herschel Supply Co
Country
USA
Industry
Retail
Budget
$1,000,000–$9,999,999
Type
Web Platform
Duration
12 months
Team Size
10 Specialists
Tech stack
React Node.js WebRTC PostgreSQL Docker
5.0
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“We had to meet a significant increase in the development, so we needed to scale up relatively quickly but cost-effectively. The result definitely meets our expectations. The completed project received positive feedback for features and overall design. They’re very organized from a project management perspective and they’re technically competent. We appreciated their innovativeness, professionalism, and great communication skills. ”

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Joshua Jimenez
CTO at Finna
Country
USA
Industry
Software
Budget
$50,000 to $199,999
Type
Web System
Duration
Less than a month
Team Size
5 Specialists
Tech stack
React Node.js PostgreSQL WebSockets
5.0
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“Their team has given us strong learning opportunities, and their developers are accommodating and collaborative.”

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Rusell Shumate
owner of data acess company
Country
USA
Industry
Software
Budget
$10,000–$49,999
Type
Mobile App
Duration
Ongoing
Team Size
4 Specialists
Tech stack
iOS Android Node.js Express.js Firebase Stripe
5.0
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“We’re satisfied with the quality of work Computools deliver. They listen and try to understand our needs instead of finding new ways to charge us. We appreciate their transparent work structure. They kept us up-to-date regarding their progress throughout the entire development cycle. Knowing the system’s status throughout the coding process put my mind at ease.”

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Brian Hunt
CTO at Pich LLC
Country
USA
Industry
Logistics
Budget
$50,000 to $199,999
Type
Web System
Duration
Ongoing
Team Size
10 Specialists
Tech stack
Java Spring Boot PostgreSQL AWS Docker
5.0
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Verified by Clutch

“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”

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Jeremy Brown
CTO at SaaS world
Country
USA
Industry
Software
Budget
$200,000 to $999,999
Type
Web System
Duration
Ongoing
Team Size
12 Specialists
Tech stack
Node.js PHP React
5.0
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Verified by Clutch

“Computools developed software for our business to help automate our processes. Their team is very easy to speak to over Skype, where I can speak directly to a designated client manager, project manager, and the development team.”

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DAVID HUMPSTON
Director Viewpoint Videos
Country
United Kingdom
Industry
Media
Budget
Type
Duration
Ongoing
Team Size
Specialists
Tech stack
5.0
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Verified by Clutch

“They were able to reduce the customer entry acquisition process from 2–3 weeks to 48 hours and have completely optimized all business processes. They’re a trustworthy company, full of integrity and great principles. They also communicate well in spite of the distance and resolve problems quickly.”

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SIMON RICKETT
CEO Convertz
Country
United Kingdom
Industry
Capital Markets
Budget
$50,000 to $199,999
Type
Web Platform
Duration
24 months
Team Size
2 Specialists
Tech stack
PHP MySQL REST API jQuery Bootstrap
5.0
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Verified by Clutch

“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”

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Timothy Henderson
CEO at ViLand
Country
USA
Industry
Software
Budget
$10,000–$49,999
Type
Web System
Duration
Ongoing
Team Size
2 Specialists
Tech stack
PHP Symfony MySQL JavaScript jQuery Bootstrap

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