HoReCa Software Development Services

Computools delivers HoReCa software development services for hotels, restaurants, food service, and catering businesses, building custom solutions ranging from reservation and POS systems to inventory, workforce, and guest management platforms. We help businesses streamline operations, reduce manual workloads, improve guest satisfaction, and deliver more personalized guest experiences

CUSTOM SOFTWARE POWERING SEAMLESS HOSPITALITY SERVICE

45%

FASTER ORDER PROCESSING AND SERVICE DELIVERY

Achieved through automated reservation systems, real-time kitchen and inventory updates, and integrated POS workflows that reduce wait times and increase customer satisfaction.

50%

LOWER OPERATIONAL COSTS

Enabled by centralized management dashboards, smart staff scheduling, and intelligent inventory systems that cut waste, overstock, and labor inefficiencies.

250+

EXPERTS ON BOARD

100% of our clients scale their hospitality operations with us, trusting our domain expertise and focus on guest experience, and operational excellence.

20+

HORECA SOFTWARE PROJECTS DELIVERED

Custom HoReCa software built for hotel chains, restaurants, cafés, and hospitality networks across global markets.

We are just as good as our clients say we are because their success is the true measure of ours.

SOLVING HoReCa INDUSTRY’S BIGGEST CHALLENGES WITH CUSTOM SOFTWARE SOLUTIONS

The HoReCa industry should balance exceptional guest experiences with efficient, cost-effective operations. As digital transformation accelerates, hotels, restaurants, food service, and catering businesses face staffing shortages, fragmented systems, inconsistent service quality, and unpredictable demand. Computools builds custom software solutions that address these challenges, helping businesses streamline operations, improve guest satisfaction, increase loyalty, and scale with confidence.

01. Restaurant Operations & Workforce Automation
02. Restaurant Revenue & Profit Optimization
03. Guest Loyalty & Direct Revenue Engine
04. Restaurant Data & Executive Intelligence Platform
05. Restaurant Technology Modernization Accelerator

Challenges:

  • Labor shortages make it difficult to maintain consistent service quality.
  • Rising labor costs put increasing pressure on profitability.
  • Manual staff coordination consumes valuable management time.
  • Inventory inefficiencies lead to waste, stock shortages, and higher operating costs.
  • Disconnected operational processes create delays, errors, and inconsistent guest experiences.
  • Scaling revenue often means scaling costs, making sustainable growth difficult

Solution:

In 90 days, Computools helps restaurant operators automate priority operational workflows across front-of-house, back-of-house, workforce management, and daily operations. Teams spend less time on manual coordination, managers gain better operational visibility, and restaurants improve efficiency without increasing headcount. Impact is validated against agreed operational KPIs before scaling.

Challenges:

  • Limited visibility into profitability across locations, menu items, and sales channels.
  • Pricing, promotions, and menu performance are managed independently, leading to suboptimal decisions.
  • Food costs and demand forecasting lack accurate, data-driven optimization.
  • Fragmented operational data makes it difficult to identify the true drivers of profit.
  • Management reacts to declining margins instead of proactively optimizing revenue and profitability.

Solution:

In 90 days, Computools helps restaurant groups build a data-driven revenue optimization capability by connecting operational and commercial insights into one decision environment. Leaders gain visibility into profitability drivers, improve pricing and menu decisions, and identify opportunities to increase margins.

Challenges:

  • Low customer retention despite ongoing investment in customer acquisition.
  • Customer data is fragmented across POS systems, loyalty platforms, delivery apps, and marketing tools.
  • Limited customer insights make personalized engagement and targeted offers difficult.
  • Declining repeat visits reduce customer lifetime value and long-term revenue.
  • Rising customer acquisition costs put increasing pressure on profitability.

Solution:

In 90 days, Computools helps restaurant brands create a unified customer engagement capability that increases repeat visits and strengthens direct customer relationships. Businesses gain better visibility into guest behavior, improve loyalty initiatives, and reduce dependence on third-party acquisition channels.

Challenges:

  • Business data is scattered across sales, labor, inventory, finance, marketing, and customer systems.
  • No single source of truth makes it difficult to measure overall business performance.
  • Reporting is slow and fragmented, delaying critical business insights.
  • Restaurant expansion increases data complexity, making oversight more difficult.
  • Executives make reactive decisions instead of acting on real-time, data-driven insights.

Solution:

In 90 days, Computools helps restaurant groups establish a unified executive intelligence layer that consolidates operational and commercial data into one trusted decision environment. Leadership gains real-time visibility across locations, identifies performance gaps earlier, and makes faster business decisions.

Challenges:

  • Legacy POS systems limit flexibility and slow business innovation.
  • Disconnected software and manual integrations create operational inefficiencies and data silos.
  • Outdated infrastructure increases maintenance costs and operational risk.
  • New features and business initiatives require costly, time-consuming custom development.
  • Legacy technology limits scalability, making future growth more difficult.

Solution:

In 90–180 days, Computools helps restaurant organizations modernize priority technology foundations without disrupting daily operations. Businesses gain a flexible digital architecture that supports future integrations, automation initiatives, and business growth while reducing long-term maintenance costs.

Launch your HoReCa software solution within 1–3 months instead of years.
Artem Babura

VP of Customer Success in Travel, Hospitality, and Retail

Artem Babura

CUSTOM SOFTWARE SOLUTIONS WE BUILD FOR HOTELS, RESTAURANTS AND CAFÉS

01. Hotel Management System (HMS) Development

We build all-in-one hotel management platforms with reservation engines, front desk automation, housekeeping coordination, and billing modules, enhancing guest experience and operational efficiency.

02. Restaurant POS and Order Management Software

Computools develops modern POS systems for restaurants and cafes with real-time menu updates, table management, multi-device ordering, and payment integrations, speeding up service and improving accuracy.

03. Catering and Event Management Platforms

Our custom catering software handles event scheduling, menu planning, client communication, and logistics, streamlining large-scale operations for caterers and hospitality venues.

04. Inventory and Supply Chain Management

We deliver inventory solutions for kitchens and storerooms that track stock levels, monitor expiration dates, and automate supplier ordering, minimizing waste and ensuring cost control.

05. Guest Engagement and Loyalty App Development

We create branded mobile apps with digital menus, online reservations, personalized promotions, loyalty programs, and feedback tools, driving retention and repeat business across HoReCa outlets.

06. Staff Scheduling and Workforce Management

Our intelligent scheduling tools help hospitality businesses assign shifts, track attendance, and manage HR tasks efficiently, reducing labor costs and improving service consistency.

GET YOUR CUSTOM BUSINESS SOFTWARE SOLUTION DELIVERED UP TO 18X FASTER. READ HOW →

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CHOOSE HOW YOU WORK WITH US

Consulting

Computools’ IT consulting services offer businesses the expertise to navigate complex digital challenges, ensuring strategic alignment with long-term objectives. We focus on delivering targeted solutions that optimize processes, reduce overhead, and position businesses for data-driven growth.

Software Engineering

Computools’ software engineering services deliver high-performance, custom software solutions for diverse business needs, ensuring seamless integration across platforms. Whether you’re in retail, finance, or logistics, we help businesses reduce operational costs and accelerate growth with a precision-engineered approach.

Dedicated Teams

Our dedicated teams empower businesses by providing skilled IT professionals who integrate directly into your project. With flexible support, we help speed up software project delivery, and drive innovation to keep your business ahead in a competitive landscape.

CX Strategy & Design

We optimize customer journeys to increase engagement, loyalty, and revenue through expert customer experience strategy and data-driven design.

Process Automation

Our automation solutions eliminate manual inefficiencies, optimize resource use, and reduce errors—driving faster, smarter business operations.

Software Modernization

We modernize legacy systems to boost performance, security, and flexibility—helping businesses reduce technical debt and seize new growth opportunities.

EXPERTISE ACROSS THE HORECA TECH ECOSYSTEM

01 / 10
Property & Hospitality Management Systems (PMS)
Point-of-Sale (POS) & Payment Ecosystems
Online Booking & Reservation Platforms
Food Delivery & Aggregator Ecosystems
Workforce & Shift Management
Inventory & Supply Chain Tech
Customer Engagement & Loyalty Platforms
Smart Hospitality & Guest Experience
Review & Reputation Management
Revenue & Channel Management
Oracle Hospitality (Opera) Oracle Hospitality (Opera)

Oracle Hospitality (Opera)

Mews Mews

Mews

Cloudbeds Cloudbeds

Cloudbeds

RoomRaccoon RoomRaccoon

RoomRaccoon

Square Square

Square

Toast Toast

Toast

Lightspeed Lightspeed

Lightspeed

Revel Systems Revel Systems

Revel Systems

Clover Clover

Clover

OpenTable OpenTable

OpenTable

Resy Resy

Resy

Bookatable Bookatable

Bookatable

SevenRooms SevenRooms

SevenRooms

Uber Eats Uber Eats

Uber Eats

DoorDash DoorDash

DoorDash

Glovo Glovo

Glovo

Deliveroo Deliveroo

Deliveroo

Grubhub Grubhub

Grubhub

Deputy Deputy

Deputy

7shifts 7shifts

7shifts

HotSchedules HotSchedules

HotSchedules

Planday Planday

Planday

MarketMan MarketMan

MarketMan

Apicbase Apicbase

Apicbase

SimpleOrder SimpleOrder

SimpleOrder

xtraCHEF xtraCHEF

xtraCHEF

Thanx Thanx

Thanx

Paytronix Paytronix

Paytronix

Loyalzoo Loyalzoo

Loyalzoo

Punchh Punchh

Punchh

SALTO Systems SALTO Systems

SALTO Systems

Assa Abloy Hospitality Assa Abloy Hospitality

Assa Abloy Hospitality

INTELITY INTELITY

INTELITY

Zaplox Zaplox

Zaplox

TrustYou TrustYou

TrustYou

ReviewPro ReviewPro

ReviewPro

Revinate Revinate

Revinate

Yext Yext

Yext

SiteMinder SiteMinder

SiteMinder

Duetto Duetto

Duetto

OTA Insight OTA Insight

OTA Insight

Cloudbeds Cloudbeds

Cloudbeds

Testimonials

DISCOVER WHY CLIENTS TRUST COMPUTOOLS
5.0
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Verified by Clutch

“The team we collaborated with exhibited exceptional efficiency, innovative thinking, and unwavering dedication.”

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Marcus Hills
Technical Operations Lead, Scotsman Hospitality
Country
United Kingdom
Type
Web Platform
Duration
Ongoing
Team Size
6-10 Specialists
Tech stack
Flutter Java Spring
5.0
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“I appreciated their accountability.”

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Michael Haupt
Engineering VP, Quandoo
Country
Germany
Type
Web System
Duration
Ongoing
Team Size
2-5 Specialists
Tech stack
Angular Java PostgreSQL
5.0
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“They proactively solve problems and make smart UX decisions that improve customer engagement.”

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Silvia Desideri
Strategic Advisor, ACCELERA HUB
Country
Italy
Type
Web Platform
Duration
Ongoing
Team Size
6-10 Specialists
Tech stack
WordPress PHP jQuery AWS
5.0
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“The team was very friendly and had the highest level of competence, engagement, and project management.”

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Stanley McAllister
Manager, Project Delivery, Unisys
Country
USA
Type
Web Platform
Duration
Ongoing
Team Size
6-10 Specialists
Industry
Software
Tech stack
Node.js React PostgreSQL
5.0
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“Computools has delivered a functional solution that helped us increase revenue fivefold, reduce costs, and boost productivity. The team efficiently manages tasks in Jira and keeps us updated through weekly calls. Their productive approach and strong work ethic truly stand out.”

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Todd Williams
CEO & Chief Strategy Officer, Ensign Street
Country
USA
Type
Web and Mobile App System
Duration
Ongoing
Team Size
6-10 Specialists
Industry
Software
Tech stack
5.0
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“Computools’ technical knowledge is impressive.They delivered the product on time, within the agreed budget, and fully aligned with our requirements.”

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Jurijs Ivolga
CEO, SIA Volunge; StatusAlert
Country
Latvia
Type
Web System
Duration
Ongoing
Team Size
2-5 Specialists
Industry
Software
Tech stack
Java React PostgreSQL
5.0
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“Thanks to the new solution, we’ve significantly reduced manual marketing workflows. Computools manages the project effectively, using Scrum methodology to execute tasks efficiently. Their problem-solving skills and ability to anticipate challenges set them apart from other providers.”

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Brian Lent
Chief Analytics & Data Officer, Auger
Country
USA
Type
Web Platform
Duration
Ongoing
Team Size
6-10 Specialists
Industry
Software
Tech stack
Java React Redis
5.0
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“Computools has successfully delivered everything as planned, adding value to the app. The team is highly approachable, tracks progress, and provides real-time updates via Slack. They maintain smooth communication through email and messaging apps, regardless of time zones.”

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Scott Priddy
Process Improvement, General Dynamics Information Technology
Country
USA
Type
Mobile App
Duration
Ongoing
Team Size
6-10 Specialists
Industry
Software
Tech stack
Android iOS Kotlin Jetpack Compose Firebase
5.0
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“Thanks to Computools, the client saw a 35% increase in daily active users and a 25% rise in user retention rates. The Android app also saw a 20% reduction in load times. User feedback indicated high user satisfaction; the feedback highlighted the product’s enhanced navigation and content linkage.”

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Yulia Kondratyuk
Former Head of Sales & Marketing at Stfalcon LLC
Country
Estonia
Type
Mobile App
Duration
Less than a month
Team Size
2-5 Specialists
Industry
Software
Tech stack
Java Node.js Express.js Android Redis
5.0
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“They are some of the best software developers I ever had the privilege to work with. Among other skills, their project scope and time estimation are very good and when wrong will work around the clock to make the date especially if it has business consequences. Not only are they amazing software developers, but they are also great people to work with. I am in awe seeing their devotion.”

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Elad Schiller
Co-Founder and CTO at CASTOR
Country
Israel
Type
Web Platform
Duration
Ongoing
Team Size
2-5 Specialists
Industry
Software
Tech stack
Angular .NET PostgreSQL Redis Docker
5.0
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“Their team has given us strong learning opportunities, and their developers are accommodating and collaborative.”

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Rusell Shumate
Owner of data access company
Country
USA
Type
Mobile App
Duration
Ongoing
Team Size
4 Specialists
Industry
Software
Tech stack
iOS Android Node.js Express.js Firebase Stripe
5.0
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“They are very accommodating. They have very talented people. I’ve worked with hundreds of overseas developers and it’s not normal to have such excellent overseas developers. I don’t have to babysit Computools. They speak great English. They’ve also really helped with making suggestions on how to improve the product.
When we first launched our product at the beginning of the year, we were at 30,000 users a month and now we’re at 70,000. The bump in users is a result of the increased option rate and the new toys that Computoolls have built for me.”

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Jeremy Brown
CTO at SaaS world
Country
USA
Type
Web System
Duration
Ongoing
Team Size
12 Specialists
Industry
Software
Tech stack
5.0
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“They have a very positive attitude, which I enjoy a lot, and their technical skills are impressive. During this project, I got acquainted with their VP in charge of technical development, and he’s very impressive. Technologically, they are on the cutting edge of what they do. They use a lot of interesting technologies, which is good.”

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Timothy Henderson
CEO at ViLand
Country
USA
Type
Web System
Duration
Ongoing
Team Size
2-5 Specialists
Industry
Software
Tech stack
PHP Symfony MySQL JavaScript jQuery Bootstrap

Explore our client success stories

Costavira RMS case image

Costavira RMS

Country USA
Subindustry Hospitality
Type Web System

A U.S. hotel chain relied on manual rate updates every few days, lacked demand forecasting, and struggled with inconsistent pricing across sales channels. Computools delivered Costavira RMS, a revenue management platform built to improve pricing decisions, automate demand-based adjustments, and strengthen channel control. Within six months, the client increased room revenue by 21%, improved ADR by 12%, and reduced manual pricing work by 65%.

TAP app case image

TAP app

Country United Kingdom
Type Mobile App

Our client, Tap App, wanted to create a cross-platform app to simplify restaurant ordering. Due to investor pressure, development and launch time were limited, and our team used best practices and technology to solve this problem. We developed the platform using React Native for mobile apps, PHP for server-side scripting and PostgreSQL for the database, implementing a microservice architecture to improve scalability and reliability. The solution proposed by our team increased user engagement and significantly automated business processes.

+ NDA cases

Since Computools strictly adheres to NDAs with its clients, additional case studies are not publicly available.
Please fill out the contact form, and our experts will respond to your inquiries.

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WHAT HAPPENS NEXT?

01.
We deeply analyse your request.
02.
We create project roadmap, accelerating your time-to-value.
03.
We co-scope features, minimizing project risk upfront.
04.
We submit a comprehensive project proposal with estimates, timelines, CVs, etc.
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